Partonwheels Reviews 160

TrustScore 1.5 out of 5

1.5

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that products were not delivered or were only partially shipped, often after long delays. People also expressed dissatisfaction with the company's website, finding it unreliable and difficult to use, especially when trying to track orders or get support. Furthermore, consumers consistently highlighted a lack of response from the company, with calls and emails going unanswered, and many struggled to obtain refunds for undelivered items. However, some customers did acknowledge that the products, when eventually received, were genuine and of good quality. A few other people also felt that the company offered a wide range of products.

What people talk about most

Order

People report negative experiences with order fulfillment. Many customers state that after placing an order... See more

Product

Customers consistently note negative experiences with product. Many reviewers report not receiving ordered... See more

Website

Reviewers express strong dissatisfaction with the website, frequently calling it a "fraud website" and a... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication after... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

Be aware of this website. It appears to be a fake and fraudulent operation. They took my payment but never delivered the product. After multiple follow-ups, they claimed that a refund was ini... See more

Rated 2 out of 5 stars

It was a nice site for purchasing genuine parts. But nowadays it’s like a SCAM. I ordered and received more than 5 orders but now all of a sudden, they not responding to me, two orders are pending. I... See more

Rated 1 out of 5 stars

BEWARE FROM THIS FAKE WEBSITE ❗️❗️⚠️ I had ordered some spare parts for my bike from an online website called PartOnWheels, since they were not available in the local market. Even after 7 days of... See more

Rated 1 out of 5 stars

Bad experience with seller, Ordered bike part on website, prepaid only option available. Now created tickets and calls to support, but no response, looks fraud activity. website: partonwheels.com T... See more


1.5

Bad

TrustScore 1.5 out of 5

160 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst delivery service

My order, #319704, placed on August 18, 2025. I ordered five products for my Hero Xtreme bike but have only received three. The status for the remaining two products shows as 'not shipped.' I have already submitted support tickets on their website but have not received a response. I am disappointed with the lack of communication and service.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience with seller

Bad experience with seller, Ordered bike part on website, prepaid only option available. Now created tickets and calls to support, but no response, looks fraud activity.
website: partonwheels.com
These type of activity are increasing now a days..

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

Feedback to partsonwheel

Feedback to partsonwheel. This is feedback for your company. You should mention on the parts description or warning type note that if by mistake if someone orders something then it cannot be returned as well as you need to work on your customer service as well. Because when given number dialed no one answers and even on email no one replies. Somewhere you guys are lacking, i hope this business grows in the future but at this rate i doubt it. But this is the feedback from my side to your company. And trust me I would not recommend buying anything from your site in future. Also their parts are not genuine and they are costing very high for the parts.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

UNTRUSTWORTHY

I think the website is being run by a single person who is handling orders, shipment, customer support on WhatsApp and hence untrustworthy.
I order a week ago and was delighted to see order partially dispatched. Then reached out to WhatsApp where after 10 messages he replied "wait for 3 more days, if not dispatched I will refund the amount" after 3 days received another tracking link but it's been 2 weeks now and the order status is "waiting for seller to handover order"

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 6 weeks ago and nothing…

I ordered 6 weeks ago and nothing happened, then one day I get a message from amazon delivery that the driver could not reach me (which is a lie) and that he will attempt another day (which he did not).
Their phone hotline is none existent, just an automated message directing you to their website.
Absolute useless company with zero customer support.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap scammers

BE AWARE... AND DO NOT PURCHASE FROM THEM.

This is fake organisation and bunch of cheap scammers who never deliver, never refund, and Just steal and scam.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Fake company they are cheater

Fake company they are cheater, I have placed an order which was never delivered to me and nor they have refund my money.
Suggest not to purchase parts from this website, they are fake

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

#263756 is my order booked on…

#263756 is my order booked on 20/04/2025. Status is partially shipped from day one.seller is not responding.formal copy paste male replies are received.But I can assure viewers Iam not going to spare them.I am going to file complaint in consumer forum against them. I am having all the proofs

April 30, 2025
Unprompted review

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