The WORST customer service I have ever experienced in my life!!! Rang them up 12 times chasing orders for Months, Brand new panels that were rusty missing parts and endless waiting for apparently IN... See more
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Ordered parts 7th June for mustang carburettor rebuild kit. Wrong items sent did not open box sent straight back. After 12 phone calls and e mails. False promises that the refund had been... See more
They have a weird way of trading, unlike any other company on the internet. Rather than tell you shipping costs, their order process says you will be contacted with a shipping quote once you place the... See more
Absolute joke , it’s like carry on abroad where the same chap does everything, when you call you get the impression it’s a big company when I suspect it’s probably 2 people in a shed taking orders for... See more
Company details
Written by the company
Essex Mustang Centre is one of the UK's largest Ford Mustang specialists, focusing on classic Mustangs from 1965 to 1973. Most of the popular parts (thousands) in our store are kept in stock for immediate shipping after your order has been placed. You'll find pretty much everything you need to fully restore a Mustang here. Prices are competitive and the staff are knowledgeable and friendly.
Contact info
1.3
Bad
47 reviews
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Hasn’t replied to negative reviews
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Shame I can't give no stars
Shame I can't give no stars. Worst company I have ordered from. Made mistake of ordering from them twice, and both times really badly let down. No indication parts were not in stock, and after waiting over a month both times, I had to contact them to be told they had no idea when the parts would arrive. They took my money quickly enough, and then I had to make repeated phone calls (emails pointless) to get it refunded.
May 1, 2018
Unprompted review
Very slow delivery, poor communications, avoid
Very slow delivery, must have been on back order from us, cheaper and quicker to order directly from US suppliers, which is where I go now. Trying to bribe people with £500 if they leave a positive review is underhand.
May 1, 2018
Unprompted review
The worst company I have ever dealt …
The worst company I have ever dealt with.I ordered a suspension kit for my mustang with a 2 week delivery time approximately 25 phone calls numerous emails only when informing them that I was going to claim money back from credit card company, 8 weeks later the parts turn up tried to fit them and 1 was from a later model so does not fit, not going back to them can't wait 8 more weeks to be replaced.Lied to time after time. Avoid this company.
October 11, 2017
Unprompted review
DON'T USE THIS COMPAGNY
DON'T USE THIS COMPAGNY.
They just steal your money. Bought some paint to my car. After 2 month they couldn't deliver the itims. Now they don't pay me back. I have called them several times, and every time they promised to send me back my money, but nothing happens.
July 21, 2017
Unprompted review
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