Had a good experience with my order from Parts Avatar. I would have given a 5 star rating but my brake rotors came at two different times despite ordering at the same time. I had to check myself on th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good morning. I have ordered two items for my car: a serpentine belt and a tensioner. I choose the same brand for both (Continental). When they came, I realized that the belt was the one that I wanted... See more
Company replied
I could have got the same brand part delivered to Canada from Rock Auto for about $5 less but I assumed the shipping would be quicker coming from Canada directly so I ordered from Parts Avatar; It en... See more
The company itself is great, been using them since 2019. Customer services is on point and helpful. Ease of transactions and finding the precise parts I need are great. This past year their choice of... See more
Company details
- Auto Parts Store
- also in
- Auto Parts Market
- Brake Shop
- Car Accessories Store
- Racing Car Parts Store
- Truck Parts Supplier
About Parts Avatar
Written by the company
Partsavatar is Canada's #1 online auto parts retailer. You can shop for replacement parts, performance parts and accessories for your car, SUV or truck at the lowest price at Parts Avatar. With our Free Shipping and fulfillment centers all across Canada, we help you get back on the road faster.
Widest catalog with over 2 million quality parts
Lowest prices in Canada with free shipping over $99
Live expert chat to help you select the right parts for your car
100% Canadian 🇨🇦
Contact info
4.2
Great
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
POWER STOP
POWER STOP - 17-1212 - Rear Ceramic Pads fitted perfectly on my 2011 2.5L Rav4. Good stopping power.
October 21, 2026
Reply from Parts Avatar
Hi Nick, thanks for the great review! We're glad the Power Stop ceramic pads were a perfect fit for your 2011 RAV4 and are performing well. Drive safe!
Easy to choose parts and price are…
Easy to choose parts and price are reasonable. Only shipping takes a bit time ,
October 6, 2026
Reply from Parts Avatar
Hi Hamid, thank you for your review! We're glad you found ordering easy and pricing reasonable. We appreciate your feedback regarding shipping times and are continually working with our delivery partners to speed up transit.
Repeat customer
Great selection, good prices and free shipping makes Parts Avatar a regular choice for me.
October 16, 2026
First time i order from you
First time i order from you. I read the comments about you and they are all most of them bad. But i still order from you. wrong parts i receive from you. And to return it to you it will cost me about same price i've paid. Usually i order from Rock Auto. Never had a problem. I did order back from them and i received the right part. So you are a bad company and i won't recommand you. That's all. Best regards!
Serge Lavallee.
October 14, 2026
Reply from Parts Avatar
We sincerely apologize for the inconvenience caused. Our team has reached out to you via email to address your concern and provide further assistance. Thank you for your patience and understanding.
Reply from Parts Avatar
Hi Mike, thank you for the 4-star feedback! We're glad our live chat support was helpful and that your overall service was fast.
Delivered quickly in good condition
Delivered quickly in good condition. The parts were exactly what we were looking for and our delivery also came with a few air fresheners!
October 21, 2026
Reply from Parts Avatar
Hi Cheyenne, thank you for the review! We’re happy everything arrived quickly in great condition—and we hope you enjoy the extra air fresheners!
Reliable source for parts and assistance.
Online 'chat' rep verified that the correct parts I was seeking were the correct parts ordered. Delivery time was great as was the packaging. I have relied on 'Parts Avatar' for years and will continue for years to come.
October 22, 2026
Reply from Parts Avatar
Hi Jamie, thank you so much for being a loyal customer over the years! It’s great to hear our chat team helped confirm your order details and that delivery met your expectations. We look forward to continuing to serve you!
Reply from Parts Avatar
Hi Karl, we appreciate the 5-star review and are glad your order arrived right on time.
fast and first class.
October 22, 2026
Reply from Parts Avatar
Hi Harold, thank you for the 5-star feedback! Glad we could deliver a fast, first-class experience for you.
Excellent service/ « premium » = Real…
Excellent service/ « premium » = Real good product.
October 22, 2026
Reply from Parts Avatar
Bonjour Jean-François, merci pour votre avis 5 étoiles ! Nous sommes ravis que notre service et la qualité de nos produits « premium » aient répondu à vos attentes. Au plaisir de vous servir à nouveau !
Reply from Parts Avatar
Hi Greg, thank you for the 5-star review! Getting you the right parts quickly is always our priority. We appreciate your business!
Quick contact with the staff at all…
Quick contact with the staff at all levels.
Provided excellent guidance on oarts return
October 15, 2026
Reply from Parts Avatar
Hi Craig, thank you for sharing your experience! We're glad our team was able to assist you quickly and provide clear guidance through the returns process. We appreciate your feedback!
Delivery- no problem
October 21, 2026
great quality & price = great value
October 21, 2026
Reply from Parts Avatar
Hi Mario, thank you for taking the time to share your feedback! We're thrilled to hear you're enjoying great quality and value with Parts Avatar. We look forward to helping you with your next order!
Reply from Parts Avatar
Hi JJS, thanks for the great review! We're delighted that you enjoyed our seamless ordering process, competitive pricing, and fast delivery.
Parts were shipped quickly as usual
Parts were shipped quickly as usual, and arrived in perfect condition. Fit on the vehicle was perfect also. Very happy, and I do recommend!
October 14, 2026
Reply from Parts Avatar
Hi Bob, thank you for being a returning customer and for leaving such a detailed review! We're glad to hear your parts arrived quickly, in perfect condition, and fit your vehicle effortlessly. Happy driving!
Great service and quality parts.
Hi, super happy with your products. Never have had any errors in my shipments. Keep up your great work and quality.
October 21, 2026
Reply from Parts Avatar
Hi Darryl, we truly appreciate your continued support! Knowing that your orders consistently arrive error-free and that you're super happy with the quality makes our day. Thank you for choosing us!
Reply from Parts Avatar
Thank you, Mark! We appreciate the positive feedback and are glad we could provide you with prompt service and great prices.
All correct parts arrived in quick time!
October 21, 2026
Reply from Parts Avatar
Hi Craig, thank you for the feedback! Getting the right parts to your doorstep quickly is our top priority. We appreciate your business!
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