Parts Avatar Reviews 15,531

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, finding them to be as described and fitting perfectly. Many people also highlight the excellent pricing, often noting that the costs are significantly lower than local alternatives. The delivery service is frequently commended for its speed and reliability, with many customers receiving their orders quickly and well-packaged. The website is also appreciated for its ease of navigation and the ability to find specific parts efficiently. However, some customers also noted issues with their orders, including receiving incorrect or mislabeled parts, which led to the inconvenience of returns and reordering. A few other people also felt that the shipping, while generally fast, could sometimes be slower than expected, and some experienced problems with delivery, such as packages being left in exposed locations.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting great prices, good fit,... See more

Delivery service

Customers generally report positive experiences with delivery services, often highlighting fast shipping,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are fair,... See more

Order

Users describe ambiguous interactions with order. While some customers found the online ordering process... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently receive top-quality parts at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast and accurate shipping, friendly. However, the emails afterwards are ridiculous! 7 different people's emails from parts avatar.. way too many!

Rated 4 out of 5 stars

The parts I ordered were delivered in decent time, some others deliver quicker. But I got one wrong part and need to return it and get the proper part.

Rated 4 out of 5 stars

Reasonable prices Quick delivery Was supposed to get another $20 of my order,but gotta do an unboxing video and such seems silly.Still cheaper then buying locally


Company details

  1. #2 of 3 best companies in Auto Parts Store
  2. #1 of 1 best companies in Auto Parts Market
  3. #1 of 1 best companies in Brake Shop
  4. #2 of 5 best companies in Car Accessories Store
  5. #1 of 1 best companies in Racing Car Parts Store
  6. #1 of 2 best companies in Truck Parts Supplier

About Parts Avatar

Written by the company

Parts Avatar GIF Parts Avatar Logo

Partsavatar is Canada's #1 online auto parts retailer. You can shop for replacement parts, performance parts and accessories for your car, SUV or truck at the lowest price at Parts Avatar. With our Free Shipping and fulfillment centers all across Canada, we help you get back on the road faster.

Widest catalog with over 2 million quality parts

Lowest prices in Canada with free shipping over $99

Live expert chat to help you select the right parts for your car

100% Canadian 🇨🇦

SHOP NOW

Contact info

4.2

Great

TrustScore 4 out of 5

16K reviews

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Replied to 74% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great product

Great product, great price, great customer service, delivery is fast, can’t recommend enough

April 14, 2026
Rated 2 out of 5 stars

the part is trash

the part is trash. doesn't index correctly with the existing wiper system. You're selling a throwaway part. 1 star added because delivery went smoothly, and part arrived earlier than expected; but it's pointless; the part doesn't work.

April 18, 2026
Rated 5 out of 5 stars

Thank you!

Thank you!
Being an elderly lady and not knowledgeable about my car, Parts Avatar has always being extremely helpful in helping me find what I need. I have never had to send a part back. Their delivery is quite fast and reliable. My mechanic is surprised at the prices I pay for the parts and will continue to buy from them.

April 18, 2026
Rated 5 out of 5 stars

lower a arm replacement

the parts were as expected PERFECT. the only thing was the shipping was a bit slower then i thought but none the less all good. i hope the struts i ordered will soon be on the way . Thanks avatar you are great

April 21, 2026
Rated 4 out of 5 stars

the parts I needed.

The parts I ordered were delivered in decent time, some others deliver quicker. But I got one wrong part and need to return it and get the proper part.

April 10, 2026
Rated 1 out of 5 stars

Delivery estimates are meaningless with…

Delivery estimates are meaningless with this company and it’s not like Amazon where you get an auto refund if they’re late. These clowns will leave you dangling forever. Best bet is to just dispute the charge with visa if it doesn’t show up when promised.

April 21, 2026
Unprompted review

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