Parts City Australia Reviews 144

Really appreciated the fast efficient service. Hit a roo while moving from Qld to TAS, being able to get the parts quickly with no drama has really helped.

efficiency, speed and accuracy of parts supplied.

Don't pay for expenses post as I have been waiting for a week for my parts after paying for expenses post waste of money not happy paying for s..t you don't get 🤬

I ordered 3 hinges for my vehicle & only received 1which was wrong.
After several phone calls & text messages & also an email trying to get this resolved I’m out of pocket $152 & never received the other hinges. I am still trying to contact them but get ignored.
Kym

They had what I was looking for and received some of my order already

I ordered a window regulator for my car.

I was sent the part for the wrong side of the car.

That's an honest mistake but now Parts City are not responding to my emails.

I recomended. All good

Great service thanks. 😊😊😊

Let me know when it’s coming

Searched part from google using part number, purchased item. After purchasing realised it was the wrong one. Immediately tried calling customer service, no answer. Sent an email, still no reply after 4 days. Had to purchase a new part no contact about a return/refund. Poor customer service happy to take your money and leave you hanging.

Under-promised, over-delivered. Couldn't be more happy!!

The online site was easy to navigate and locate the item I required. Payment transaction was smooth and clutch free. I was notified my order was placed and when it was shipped and arrived sooner than expected. I will definitely be using it again.

3.5 weeks later and I’m still waiting for item to be picked up by shipping company. After numerous phone calls and emails I finally received a phone call to let me know there had been a mix up and the item will be sent..still waiting. No response from emails, only contact number is a mobile which is not answered and when it is there is no company name. I was offered a refund and an apology, but I’m still waiting for item!!

Right product. Fast delivery.

Correct parts at competitive price delivered on time.

Good products and great price and service only hiccup was one actuator was wrong but right one was eventually posted..

Almost all went well, besides that the address was not correctly transfered to the delivery docket, and dropped off at the apartment block next door. Lucky for good neighbours and Facebook in this case, picked it up that evening.
Part was well packed and fitted to the vehicle the next day 😁