GR8 QUICK SERVICE SECURE PACKAGING NO DAMAGE TO MY TWIN AWSOME POWERFULL THERMO FANS VY SERIES 2 WAGON GOT ME OUT OF HEATING PROBLEMS I READ SOME OF THE NEGATIVES QUITE SUPRISED GUYS .IT MITE HELP TO... See more
Company replied
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GR8 QUICK SERVICE SECURE PACKAGING NO DAMAGE TO MY TWIN AWSOME POWERFULL THERMO FANS VY SERIES 2 WAGON GOT ME OUT OF HEATING PROBLEMS I READ SOME OF THE NEGATIVES QUITE SUPRISED GUYS .IT MITE HELP TO... See more
Company replied
Clear guidelines. Quick communication. Even after Shop and Auspost conspired to send me the incorrect tracking number - the owner of the site texted me with the image of the tracking details.... See more
Company replied
Absolute disgusting quotes for transport. This rubbish establishment is profiting on postage. I got quoted $300.00 + a create for a door. COME ON! I get many deliveries from QLD This place is a RIP O... See more
Company replied
This was the first time we have used Parts City Australia to supply our company aftermarket parts. We were pleasantly surprised firstly of the quality of the part and secondly the time of delivery wh... See more
Company replied
Parts City Australia always offers low prices in car parts. We have 30000+ products you can buy your quality car parts from Parts city Australia. Aftermarket and genuine parts car parts & accessories #partscityau #partscityaustralia
Plumpton, 2761, Plumpton, Australia
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Part arrived Tuesday, 23rd May.
Received in good order. Parcel marked 'Fragile', although no protective wrap.
Part was hard to source & Parts City Australia delivered in good time.

Reply from Parts City Australia
Wide range of parts for older vehicle’s.

Reply from Parts City Australia
No contact, I had to phone to see what is happening. Wrong Bumper Bar, out of pocket to send it back. No contact again, phoned and found.they didn't have the right one. Absolute complete stuff up. My car off road for over a month. Disgusting service.

Reply from Parts City Australia
GR8 QUICK SERVICE SECURE PACKAGING NO DAMAGE TO MY TWIN AWSOME POWERFULL THERMO FANS VY SERIES 2 WAGON GOT ME OUT OF HEATING PROBLEMS I READ SOME OF THE NEGATIVES QUITE SUPRISED GUYS .IT MITE HELP TO GIVE PARTS CITY THE RIGHT PART INFO AS THEY ARE NOT MAGICIANS ......ONE HAPPY CHAPPY .....JOCK HERVEY BAY...

Reply from Parts City Australia
PURCHASED A FLARE TO SUIT AN AMAROK BUMPER. RECEIVED IT AND NONE OF THE TABS TO MOUNT IT LINED UP. WAS TOLD FROM SUPPLIER TO GO DOWN AND BUY GLUE AND STICK IT ON THATS WHAT MOST PEOPLE DO.... SENT IT BACK FOR CREDIT AND WAS TOLD I COULD ONLY HAVE STORE CREDIT. POOR CUSTOMER SERVICE AND DODGY PARTS. DONT BUY ANYTHING FROM THESE GUYS. PARTS ARE SOLD OUT OF THE BACK OF A HOUSE NO ADDRESS TO SEND ANYTHING BACK AND WHEN ASKED FOR A NAME THEY WOULD NOT GIVE ONE. NOT WORTH THE HEADACHE.

Reply from Parts City Australia
Hi I’m very impressed with your response to my problem sending out a replacement part after the first was broken in freight
My problem is that it’s listed wrongly it doesn’t fit my gu patrol 2006 my fan is central mounted not off to one side please advise me if you can get the correct one thanks

Reply from Parts City Australia
No not good at all, made a purchase on ebay suppose to be 24hr send order after payment recieved, it's been 3 days and just got a message to say been out of office or 2 days bulldust yous knew the order had to be sent due to earlier messages, don't know status of your order for as christ sake just refund me so I can go elswere minus 5 stars never again

Reply from Parts City Australia
There are NO instructions in the package on how to fit the motor or which way the springs and retainers fit. No lithium grease or anything to assist in the movement when fitted. I would not deal with this company again.

Reply from Parts City Australia

Reply from Parts City Australia
Take good care of items and it is very good quality of products and good price.

Reply from Parts City Australia

Reply from Parts City Australia
I bought a product that they advertised on their web site, when it arrived it was different from what I bought. I raised this with them and they said just use it. They have ignored all emails and refuse to help me. Worst company practices.

Reply from Parts City Australia

Reply from Parts City Australia
My item was apparently shipped on Monday however I am yet to receive even a tracking number let alone the item, was led to believe express post was 1 to 4 working days and today is day five so I guess I paid for a service that I didn't receive, I have sent messages to you guys and I haven't received a response goi g o three days since original msg was sent regarding tracking number, very disappointing service.

Reply from Parts City Australia

Reply from Parts City Australia
I ordered a part through these guys and have been highly anticipating the arrival of the part for a couple weeks. Well i recieved a notification saying i have been refunded the price of the item although the so called "tracking" says its still in transit and i actually haven't recieved the refunded amount. It was quite a let down that i wasn't contacted in regards to why the order was refunded as when i ordered the part it said it was in stock in my state.

Reply from Parts City Australia
My first phone order did not happen
My second online order has not arrived

Reply from Parts City Australia
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