Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 s... See more
Company replied
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I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came... See more
Company replied
Found the part I needed at a good price 5 months ago and I installed without issue, it’s been working 24/7 without any issues.
Company replied
The part showed up curled into a U shape. When I contacted them with pictures of the box with no damage, but a picture of the U shaped tube. All they said was that I needed to contact the shippin... See more
Company replied
Company details
Written by the company
A Destination for all Restaurant Equipment Parts, Food service parts with Best prices, Same day shipping & Excellent customer support.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.1
Great
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The next day delivery is false I got it…
The next day delivery is false I got it like 4 days later and I lost that job another company fixed it up
September 25, 2023
Reply from PartsFE
Apologies for the delay. We received your order on Friday(sept 21st) after shipping hours. So, this order was shipped on 22nd from our warehouse.
The next two days are Saturday and Sunday. As per UPS Next business day was Monday and you received your order on Monday as per Next Day air
We are very satisfied with your…
We are very satisfied with your service. thanks for all your help, highly appreciated
September 25, 2023
Reply from PartsFE
Thank you for your feedback
In stock and quick delivery!
We had a local company come in and diagnose our oven and were told that it needed an ignition module. We were told that it would be 2-6 weeks before they could get one and the part itself would be close to $400. I found the ignition module on a Thursday evening and had it overnighted at half the price. My husband put it in, saving us another $300. Thanks!
September 29, 2023
Reply from PartsFE
Wow, We are happy to hear this.
Sent me the wrong peices in a part then…
Sent me the wrong peices in a part then took almost 2 weeks to tell me they wanted the whole part back, I just sourced the correct pilot tubing for a valve from my local supply store. End result no credit issued and told me they couldn't help. Update: I ordered a ts style safety from you guys with 3/16 tubing and it was supposed to be 1/4 but it's ok fixed now thanks to Blodgett support and my local parts vendor.
August 29, 2023
Reply from PartsFE
Hello
Firstly, Thank you for placing an order with PartsFe. Unfortunately the part you order from us don't have any pilot tubing for a valve.
Here is the Part that you placed order from PartsFe was Upgrade, Danfoss Contrl open Tops For Hoshizaki.
If you need any assistance on this order please contact us @866-963-0907 Mon - Fri (8am -5PM)
https://partsfe.com/sp-5242-hoshizaki-upgrade-danfoss-contrl-open-tops
The right part arrived in a pretty…
The right part arrived in a pretty timely manner so thank you for that.
August 31, 2023
Reply from PartsFE
You are welcome and Thank you!
I cannot get them to call me so I can…
I cannot get them to call me so I can return a part.
August 2, 2023
Reply from PartsFE
Sorry to hear about that, If you placed order for the wrong part you need to raise a return request from the below link.
https://partsfe.com/rmasystem/guest/login
You guys doing great
You guys doing great, the right part, good price and delivered at the right time. Thanks!
August 1, 2023
Reply from PartsFE
Thank you and looking forward for more business!
I have yet to receive my refund after…
I have yet to receive my refund after shipping the items back.
They make you pay for return shipping
August 1, 2023
Reply from PartsFE
Sorry for the delay, We raised return request on Jul 25, 2023. once we received the part back to us it will be inspected by our Quality team and then we issue refund. It takes like 8-10 business days once we received the product back.
We initiated refund on Aug 11, 2023.
Fast shipping
July 30, 2023
Reply from PartsFE
Thank you and looking forward for more business!
Good part, excessive ship charge
Received correct part and in good condition. It is a very small part weighing an ounce or less. The shipping charge for such a small part was way too high.
July 25, 2023
The timing getting my order was good
The timing getting my order was good. But I called to ask about why I didn't receive the parts expected it was told they would call me back shortly. That was a week ago. The website picture of the part I needed didn't match what I was sent. A return call would have been appreciated.
July 4, 2023
Received a different part then what I…
Received a different part then what I ordered. Twice. The item didn't match what was on their website. I contacted them and nothing. I have photos to show the difference.
June 1, 2023
This was the exact part I needed and it…
This was the exact part I needed and it came in a timely manner.
July 4, 2023
What makes for a good experience?
The parts I'm looking for are in stock and ready to ship the day I order them. Can't ask for faster service than that.
Also important to me is good packing. My parts arrive without damage because they're boxed and packed properly.
Appreciate the low prices & great service from Parts FE!
June 27, 2023
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