Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came... See more
Company replied
Found the part I needed at a good price 5 months ago and I installed without issue, it’s been working 24/7 without any issues.
Company replied
The part showed up curled into a U shape. When I contacted them with pictures of the box with no damage, but a picture of the U shaped tube. All they said was that I needed to contact the shippin... See more
Company replied
Company details
Written by the company
A Destination for all Restaurant Equipment Parts, Food service parts with Best prices, Same day shipping & Excellent customer support.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.1
Great
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had the part the next day!
I placed the order on Monday, and I had the part the next day. And, the price was significantly lower than any other option I could find.
February 28, 2023
I was allowed to return items that I…
I was allowed to return items that I purchased and it was smooth.
February 23, 2023
Parts came fast and they were the exact…
Parts came fast and they were the exact parts needed, everything went well.
March 2, 2023
Great service and good price for parts.
February 23, 2023
To who put my money in you bank acct
To who put my money in you bank acct . I ordered part on a Fri received on Thursday installed on Friday part was faulty called same day of installation was told to email contact@ partsfe. Warehouse followed instructions got response almost immediately saying warehouse makes decision , not answering email or phone calls today I’m still need gas valve for equipment in my cafe , customer service as far placing order receiving product and debiting you account they were great customer service otherwise ( so far ) is not the best. The first party I dealt with partsfe, the next party was contact Com the package came from Karuvu holdings LLC in Illinois so who do I blame?? What can I do ??
February 9, 2023
Unprompted review
Prompt service
Fast service, delivery time great. Good communication with part inventory. Great job!!
January 31, 2023
Wrong part was sent
January 30, 2023
The part i ordered did arrive quickly…
The part i ordered did arrive quickly however the part was missing components. The exchange for the correct part was quickly resolved.
January 6, 2023
Got the item I wanted at a great price
December 21, 2022
I somehow ended up with an incorrect…
I somehow ended up with an incorrect part being shipped to me. I was sent a shipping notification for this incorrect part and called and left a message that the part was incorrect and that I would like a return call. No call was made that day or the next. I called and left a second message reiterating the problem. Again, no return call. The third call I placed, I informed them that I would no longer be purchasing from them if they did not return my call. I was called back this time, only for them to tell me that they would send an RMA the next day. That RMA never occurred. I have ordered the correct part from another vendor.
January 2, 2023
Came in timely manner and was what I…
Came in timely manner and was what I expected. Thanks
January 4, 2023
Ordered inferred burner for my jade…
Ordered inferred burner for my jade cheese melter said it was shipped waited 1 week never came called they said it was sent back but will reship what a coincidence it came the next day after installation it lasted 2 days then broke now there refusing to replace
this was a 500 dollar part and now I have to purchase another one they said they wanted to see box it came in but I had disposed of it not right
Bad customer service would not recommended
December 21, 2022
Unprompted review
Fast shipping!
December 1, 2022
Excellent product
Excellent product, quick shipping and constant updates which helped our small business get back to work quickly.
October 29, 2022
Reply from PartsFE
Thanks for sharing your awesome feedback, Happy to serve you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.