Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 s... See more
Company replied
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I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came... See more
Company replied
Found the part I needed at a good price 5 months ago and I installed without issue, it’s been working 24/7 without any issues.
Company replied
The part showed up curled into a U shape. When I contacted them with pictures of the box with no damage, but a picture of the U shaped tube. All they said was that I needed to contact the shippin... See more
Company replied
Company details
Written by the company
A Destination for all Restaurant Equipment Parts, Food service parts with Best prices, Same day shipping & Excellent customer support.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.1
Great
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Just the part I needed…
Just the part I needed for an AWESOME price. Arrived fast too!
September 21, 2022
Reply from PartsFE
Nice to hear that you are happy with our service
I order a part for an freezer but
I order a part for an freezer but, never received a tracking nomber or delivered confirmation this may be a fake company or scam I already contacted my bank to get my money back. be aware!!
September 28, 2022
Unprompted review
The problem was I paid for 2 day…
The problem was I paid for 2 day delivery and it took 2 to 3 weeks to get the part.
September 14, 2022
Reply from PartsFE
Sorry for hear that, will try to keep up to deliver best service
I ordered 4 valves and only received 3
I ordered 4 valves and only received 3. I have tried to get a hold of customer service but no response
September 8, 2022
You guys (or gals) are awesome
You guys (or gals) are awesome! Quickest shipping and availability ever!
Thanks for being there for us.
August 31, 2022
Reply from PartsFE
Thank you and looking forward for more business!
Ordered a part next day air and it…
Ordered a part next day air and it arrived on time. Great site
September 1, 2022
Reply from PartsFE
Thank you and happy to serve you!
Ordered 4 of the same gas valves for an…
Ordered 4 of the same gas valves for an atosa fryer. 2 for a repair and 2 as “stock” in my shop. All supposed to be “genuine” Atosa parts. 1 was and the other 3 were made who know where. Installed 2 of them and one was bad. Good thing I ordered extra. Tried to get it replaced under warranty to replenish my stock. Took 3 weeks to get a warranty claim and part. Valve 2 is installed and not working now. Only one working is the actual genuine part they sent me. Trying to return the others but they are ignoring me. Finally threatened to report them and all of the sudden have a response. Now we will see how long it takes to get my money back. BUYER BEWARE. Operator out of Illinois, registered in TX as a “foreign LLC”, based out of china, and customer service is in India. You get what you pay for….will never buy from again!!!
August 18, 2022
Unprompted review
Ordering was fast and easy.
Ordering was fast and easy. The pricing was the best I found. Everything was delivered fast as promised. I would definitely use them again.
August 3, 2022
Reply from PartsFE
Thank you and looking forward!
Vulcan range parts
The conversion parts changing from NG to LP were perfect. Price was great and parts were received in only 4 working days.
August 2, 2022
Reply from PartsFE
Thanks for your awesome words!
Terrible customer service!
The part ordered did not match the photo. The caster noted showed a brake included. I contacted customer service and it took over a week to reply. They indicated that the brake was not included and that the description indicated such which it did in very small print buried. I went back and asked if they had a caster like this with a brake system as I couldn't find one on their website and have not received a reply in over two weeks.
July 14, 2022
Unprompted review
Zurn Drain Strainer
Ordered and received drain strainers in a very timely manner and at a significantly lower price than competitors and even Amazon. Thank you very much!
July 13, 2022
Reply from PartsFE
Thank you!
Reply from PartsFE
Thank you!
Reply from PartsFE
Thank you!
The dough hook I ordered was here in a…
The dough hook I ordered was here in a timely manner & literally 100's of dollars less to the comparable hook for sale! Very happy
July 9, 2022
Reply from PartsFE
Thank you and looking forward for more orders
Casters for Blodgett Oven
Parts arrived on schedule. However, the item indicated that it came with brakes (photo shows brake). Left message for customer service and never received a call back in 3 days.
July 7, 2022
False information
Description said Hoshizaki was manufacturer of the pump I ordered. When I received the pump it’s a aftermarket pump that I could have ordered much cheaper elsewhere IF I had wanted an aftermarket pump. Customer was in a bind so I had to install this foreign crap. I will not purchase from them again !
July 6, 2022
Reply from PartsFE
Thank you!
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