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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift delivery service, often noting that products arrived much faster than expected and were well-packaged. Many people found the prices to be very reasonable, often the best online, and were pleased with the quality of the products received. The ordering process is consistently described as easy, and the overall service, including aftersales support and communication, is highlighted as excellent. However, some customers experienced issues with delivery communication, mentioning a lack of notification regarding dispatch or delivery schedules. A few people also reported problems with couriers, such as packages being left unattended or delays in receiving their orders.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and speedy... See more

Product

Users describe positive interactions with product, highlighting fair prices, fast delivery, and excellent... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive and reasonable... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery time. Ordered Friday night, arrived in Northern Ireland on Tuesday morning. Most deliveries for a similar sized product take a week or more. Bandsaw came well packaged and on a p... See more

Rated 5 out of 5 stars

I ordered a SIP QT compressor around lunchtime and it arrived the very next day. I had been looking for this model for several months, but prices elsewhere were consistently quite high. When I came ac... See more

Rated 5 out of 5 stars

First try of 'First for Machines'. Price was good and delivery very fast (and free). Unfortunately there were faults with the welder (Sealey's fault, not FfM). Was a good test of their customer serv... See more

Rated 5 out of 5 stars

We approached PfM in connection with acquiring a pneumatic trolley jack along with a new compressor and some axle stands. They could not have been more helpful, providing a range of options bespoke t... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good price and efficient delivery

Happy with the good price and efficient delivery. Definitely recommend.

September 5, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review Christina. We hope to see you again soon!
From
Team PartsForMachines

Rated 1 out of 5 stars

Unhappy with SIP-welder failure.

The SIP welder arrived on time but in a box that had been made very damp at sometime, even the staples were rusty, I believe it came direct from SIP. The courier commented on the packaging state at the time. When unpacked all items appeared okay. But after about ten minutes of welding the wire feed gauge stopped working. Parts for machines asked me to send it back to SIP for repair which I did. When the welder came back (totally unexpectedly) it was wrapped in plastic to stop the box falling apart I guess. A quick check showed that my welding guides were missing. But the next day I went to use it and found the earth cable was also missing. I let pfm know and four days later SIP sent a replacement cable. However on starting the machine the original perceived fault was still there. I’m hoping for a complete refund or a new machine. I was asked to submit a video of the weld gauges in use and this is where it all went wrong. The lowest power setting was now too hot for the welding I had done before. I could only blow holes. Eventually the tip got so hot it melted and the fuse blew.
I believe the fault is with SIP not pfm but I have to go through the provider to get things done.
SIP came back to me and told me because I had used a lower amp fuse in the plug I had invalidated the warranty and therefore it was my fault. Now I have a very expensive doorstop.

September 12, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Dear Chris, we sincerely regret that this has been a difficult experience. We are in constant touch with you throughout this issue and are committed to resolving this as best as we can. This complaint relates to a product warranty claim and as such we are relying on SIP for their support. SIP has been in constant discussions with you and at this moment we understand that they await confirmation of their terms in order to organise a pick up for warranty inspection and repair. Please drop us a note at order@partsformachines.com if you would like to discuss this further.

From
Team PartsForMachines

Rated 5 out of 5 stars

Easy to order at competitive price

Easy to order at competitive price and prompt delivery - excellent

September 1, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review Andy. We hope to see you again soon!
From
Team PartsForMachines

Rated 4 out of 5 stars

From order to delivery

From order to delivery, my wheeled strimmer purchase was troublefree' I was kept fully informed of delivery date, and the parcel arrived in great condition exactly when expected. Good price; great service; I hope to deal with these guys again

August 23, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Mr Marco. We look forward to being of use to you again sometime in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

Resolved problem

Unfortunately we had a problem with a product. It was just one of those things and nobody's fault. After a couple of phone calls and associated emails. .ABHISHECK. made sure that it was resolved. I had a replacement machine in very short time when all I expected was a repair. He then made contact to check in with me to ensure all was OK. I would highly recommend this company and look forward to future business. All the best.
Dave chester
Chesters & sons ltd

August 1, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your kind review Dave, and we are so sorry for the initial hassle relating to product collection. Replacing this machine was the right thing to and a small thank you for your patience in allowing us to resolve this for you. As a new and growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

Had a query regarding delivery and…

Had a query regarding delivery and customer services were extremely prompt and very pleasant to deal with, would definitely do business with them again.

August 16, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Sean. We look forward to being of use to you again sometime in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

very helpful and great service

very helpful and great service, many thanks for all the help

August 8, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review Dean. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Efficient service

Easy to order online, quick response to email, delivery within a few days.

July 4, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review Maggie.
From
Team PartsForMachines

Rated 5 out of 5 stars

Great communication right from the…

Great communication right from the start. Great product price. (Cheapest I could find for the exact same item). Delivery was as expected and within the time frame given. I would have no hesitation recommending Partsformachines to friends and family. All in all a very pleasant experience.

July 5, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review M Brown and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Great online seller

Easy transaction on the website. Found exactly what we needed at a great price. Fast delivery. Well pleased and would recommend this company.

June 27, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review Croft Commercials! As a relatively new and growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

Peace of mind buying experience

Easy to navigate site, the best price around on day of purchase, superb quality sold, even voucher codes that reduced the cost further on both my orders. One of the quickest deliveries for equipment I have ever had, I could not recommend this site enough what a superb company that I will certainly be dealing with again thank you to all involved in my orders and keep it up

July 7, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

JCB Tracks

Quick delivery. Parts fitted perfectly. 👍5🌟

June 22, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Eileen. We look forward to being of use to you again sometime in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

Great price

Great price, quick delivery, product as expected. Will not hesitate to use this company again

June 23, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Mr. Martin. We look forward to being of use to you again sometime in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

Great service

Great service. Fast dispatch. Reasonable price. Will use again in the future

June 1, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kindly review Rob.

From
Team PartsForMachines

Rated 5 out of 5 stars

Great communication and the delivery…

Great communication and the delivery time was as quoted.

May 18, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kindly review, Darren. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Great price, fast delivery.

1st time using this company and please so far. Good prices and fast delivery. Thank you.

May 24, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review SPR Trailers and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Just bought another product from them

Just bought another product from them, a Draper Electric Pressure washer - Great service - easy ordering process - great brands - great price - great delivery - great packaging . If you have not used them yet then you are missing out .

May 19, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Dharmesh and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

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