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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift delivery service, often noting that orders arrive much faster than expected, sometimes even next-day. People are consistently impressed with the reasonable and competitive pricing, finding products they've sought for months at surprisingly good value. The overall service, from ordering to aftercare, is highlighted as excellent, with many appreciating the helpful and responsive communication. However, some customers experienced issues with delivery communication, mentioning a lack of notification regarding dispatch or delivery schedules. A few people also noted problems with the chosen courier, including instances where packages were left without proper notification or when no one was home to receive them.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Users describe positive interactions with products, often highlighting fair prices and fast delivery. Many... See more

Service

People report positive experiences with service. Customers consistently praise the great service, speedy... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices to be fair,... See more

Order

Reviewers highlight positive aspects of the ordering process. Customers found it easy to order, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery time. Ordered Friday night, arrived in Northern Ireland on Tuesday morning. Most deliveries for a similar sized product take a week or more. Bandsaw came well packaged and on a p... See more

Rated 5 out of 5 stars

I ordered a SIP QT compressor around lunchtime and it arrived the very next day. I had been looking for this model for several months, but prices elsewhere were consistently quite high. When I came ac... See more

Rated 5 out of 5 stars

First try of 'First for Machines'. Price was good and delivery very fast (and free). Unfortunately there were faults with the welder (Sealey's fault, not FfM). Was a good test of their customer serv... See more

Rated 5 out of 5 stars

We approached PfM in connection with acquiring a pneumatic trolley jack along with a new compressor and some axle stands. They could not have been more helpful, providing a range of options bespoke t... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid this company if you need something urgently ,I bought a sip Submersible Water…

Hi I bought a sip Submersible Water Pumps from this company for an emergency job on 27th of January 2023.I received the pump. It worked only 5to 20 minutes, Then did not start again. I call them so many times but I could not speak to anybody.
I sent them a email explained what happened request for an exchange, but no luck at all.

this is the email I have sent them....}}}}} EMAIL
I bought a SIP pump. On the first day of receiving the pump I have used briefly about 5_20 minutes ,that was working okay.
We left it aside for about 3 days out of water and main power.
There was no electricity, power or water. during this time.
WE have received all part we ordered to use pump eg:hose,clips,spare parts.
I switched on pump but there was no luck ,no power.
It simply did not work at all.
Could you please let me know what action will you be taking?
Now lets go back to the story again...They said in email.it was going to take sometime but no time frame. I asked for a refund but declined, PUMP was picked up for an investigation. At the same time, I bought another one from another retailer but this time reputable one.
I asked for a refund but they send me another one after 7 WEEKS admitting pump was faulty.
Anyway 9 weeks of uncomfortable waiting finally I received my refund. If you need anything {like pump) Urgently avoid this company.
I could easily say experience was a nightmare.
I would avoid at all cost buying them again .
Pump was £224.39.
Good luck to everyone who want to deal with this company.
INVOICE NO: 0001979
INVOICE DATE: 21-01-2023
AMOUNT: £224.39
Thanks
Ali

January 21, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Dear Ali, Our apologies - The culprit in this instance was a mixup where we sent a replacement as opposed to a refund that you were initially looking for. It then took a while to get the product back and then initiate a refund. There are definite lessons learned on our side. We hope we can make amends at some point and that you give us a chance to support you again in the future.

Rated 5 out of 5 stars

Log splitter

From ordering to delivery the process was really quick. Had been looking for a log splitter for a while and came across this site as I knew what make I was looking for. Price was very reasonable and it does the job perfectly

November 25, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review, Andrea! As a growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

Great experience

Items I required in stock and arrived promptly with a good price.

November 22, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Tim. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Purchased a high value item very quick…

Purchased a high value item very quick delivery and packed well will use again all good

November 20, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Martin and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Good clear information

Good clear information, fast delivery, reasonable price, thank you

November 8, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review "Happy Customer"😊 . We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Perfect..

Quick delivery of my toolbox no issues to report. Will use again.

November 15, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Sam. We look forward to being of use to you again sometime in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

Good price, delivered on time

The price was good and the delivery service first class, delivered on time as promised

November 8, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Royston. We look forward to being of use to you again sometime in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

Ordered battery that had proved tricky…

Ordered battery that had proved tricky to find elsewhere . Arrived very quickly .

November 8, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Ali. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Prompt Service

Received next day, well packaged.

November 7, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Mark.
From
Team PartsForMachines

Rated 5 out of 5 stars

Item arrived on time ,and thanks for…

Item arrived on time ,and thanks for using a trustworthy courier

October 24, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Emyr. We look forward to being of use to you again in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

Excellent service from Parts for…

Excellent service from Parts for Machines.
Order was processed very quickly, ordering process itself is very simple.
My item arrived by the expected date, well packaged and undamaged.
I will definitely use this company again and recommend them.

October 28, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Louise and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

I bought a brand new battery for my car…

I bought a brand new battery for my car delivery was super fast 3 days. I couldn’t be happier with my purchase. Also the battery was a lot cheaper from here then well known places.

October 26, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review Q S! As a growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, arrived in Glasgow day after ordered. Wasn’t expecting this as last large two items I had delivered were a nightmare.

August 15, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review E. Allen! As a growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

I ordered a battery for my van

I ordered a battery for my van. Arrived in 3 or 4 days, VERY well packed and wrapped. Great service, would use them again and recommend them

September 8, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review L Mccormick and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Ordered mower on a Wednesday

Ordered mower on a Wednesday, it arrived next day by carrier. Great service, great product.

September 6, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review Harry! As a relatively new and growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

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