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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift delivery service, often noting that orders arrive much faster than expected, sometimes even next-day. People are consistently impressed with the reasonable and competitive pricing, finding products they've sought for months at surprisingly good value. The overall service, from ordering to aftercare, is highlighted as excellent, with many appreciating the helpful and responsive communication. However, some customers experienced issues with delivery communication, mentioning a lack of notification regarding dispatch or delivery schedules. A few people also noted problems with the chosen courier, including instances where packages were left without proper notification or when no one was home to receive them.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Users describe positive interactions with products, often highlighting fair prices and fast delivery. Many... See more

Service

People report positive experiences with service. Customers consistently praise the great service, speedy... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices to be fair,... See more

Order

Reviewers highlight positive aspects of the ordering process. Customers found it easy to order, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery time. Ordered Friday night, arrived in Northern Ireland on Tuesday morning. Most deliveries for a similar sized product take a week or more. Bandsaw came well packaged and on a p... See more

Rated 5 out of 5 stars

I ordered a SIP QT compressor around lunchtime and it arrived the very next day. I had been looking for this model for several months, but prices elsewhere were consistently quite high. When I came ac... See more

Rated 5 out of 5 stars

First try of 'First for Machines'. Price was good and delivery very fast (and free). Unfortunately there were faults with the welder (Sealey's fault, not FfM). Was a good test of their customer serv... See more

Rated 5 out of 5 stars

We approached PfM in connection with acquiring a pneumatic trolley jack along with a new compressor and some axle stands. They could not have been more helpful, providing a range of options bespoke t... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

SIP Linisher

The product I ordered wasn't actually in stock but comunication was good and I agreed a bigger model which was sold to me a cost which was very good of them.

February 12, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Jason We never knowingly sell a product that is not in stock. But these things do happen from time to time. We first try and see if we can source the product elsewhere, failing which we aim to reach out to our customers ASAP and suggest alternatives. In this instance thanks very much for your patience and for giving us a chance to resolve this for you. We hope that the 6" Linisher is being put to good use!

From
Team PartsForMachines

Rated 4 out of 5 stars

The item turned up on time.

The item turned up on time.
It was exactly what I expected.
My only complaint is that the usual confirmations and tracing details were not sent in emails as I am used to with other online sellers. This led me to call to check the order and I was told to basically wait until the five days were up....it arrived on time. All good in the end but customer reassurance was lacking.

February 1, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Dear Tristan, thanks very much for taking the time to speak with us and for sharing your feedback. We identified a divergence from our SOP based on your experience. Our normal practice when a customer calls us is to revert with an update via phone or mail especially if they are concerned about delivery. Although the reply was technically correct, it falls a bit short of the standards we set ourselves. Once again, thanks for bringing this to our notice and we hope you are putting your Hyundai machine to good use!

From
Team PartsForMachines

Rated 5 out of 5 stars

I was very happy with my order

I was very happy with my order, thank you.

February 7, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Marc. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Great service

A fantastic Sealey press at a really good price including very quick delivery !
Exemplary service.

January 29, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review, Alex! As a growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

They did what they said they would do

They did what they said they would do
Very pleased with the product and the Service website easily navigated

February 1, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Simon and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Super quick service and delivery

Super quick service and delivery! Nice work!

January 18, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Dave. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

very good service

very good service

January 31, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Graeme.
From
Team PartsForMachines

Rated 5 out of 5 stars

Very efficient

Very efficient, easy to navigate the website.
Postal process easy and very quick

January 11, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Phil. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Just the job!

The trolley jack was well priced, arrived very quickly, and there was email communication throughout the process. What more can you ask for.

January 10, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Kris. We look forward to being of use to you again in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

Turbo Fan Heater

I emailed Parts for machines, enquiring about an order I see online that I have been trying order from other suppliers. The team came back to me very quickly. When I ordered the item I was told 2-3 working days, the item came with 24hrs.
Thank you for your help and assistance.

January 12, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review, Liz! As a growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

Excellent service

Excellent service - cheapest price and delivery time

January 5, 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Peter.
From
Team PartsForMachines

Rated 5 out of 5 stars

Great price

Great price, gear and customer service when I needed to locate the courier. 100% and wouldn’t hesitate to recommend

December 14, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Mrs J R. We look forward to being of use to you again sometime in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

Excellent price and customer service!

After a lot of searching on Google, I found the trolley jack I wanted at Partsformachines. Gorgeous 2001LEHV in green and the best price I could find. It was a Christmas present for my husband and arrived well packaged and very quickly! He’s already used it and he loves it, so much better than a previous lower quality jack. There was a further 5% discount available at the time for Sealey products, so the price was amazing! It was delivered via DHL less than 2 days later and there was excellent email communication and tracking info. Would highly recommend Partsformachines, I’ll definitely try them before any other company in the future!

December 15, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Mark and we are glad Santi came! Hope the present has been put to good use.. Green is a great color as well! thanks for taking the time to share your feedback with PartsForMachines. We look forward to seeing you again soon!

From
Team PartsForMachines

Rated 5 out of 5 stars

Excellent site to navigate

Excellent site to navigate, prices very competitive and delivery was very prompt. Will make future purchases in the future.

December 13, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review As Time Goes By Ltd! As a growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

Good exp

Good price, prompt delivery, responsive cs

December 12, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Luk. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

First time customer

First time customer. I ordered a lightweight trolley jack for DIY use after another company let me down on multiple occasions. I found a product that was competitively priced and was despatched and arrived quickly. Only negative was that after receiving my order confirmation, I did not receive any further updates by text or email advising my parcel has been dispatched, or was due for delivery. I arrived home to find it sitting in my front porch.

November 22, 2023
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Steve and our apologies for the subpar communication in terms of tracking information. We have looked into this and it seems the Christmas rush has been one of the culprits. Still something for us to learn from.
Sincerely
From
Team PartsForMachines

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