Quick delivery time. Ordered Friday night, arrived in Northern Ireland on Tuesday morning. Most deliveries for a similar sized product take a week or more. Bandsaw came well packaged and on a p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a SIP QT compressor around lunchtime and it arrived the very next day. I had been looking for this model for several months, but prices elsewhere were consistently quite high. When I came ac... See more
First try of 'First for Machines'. Price was good and delivery very fast (and free). Unfortunately there were faults with the welder (Sealey's fault, not FfM). Was a good test of their customer serv... See more
We approached PfM in connection with acquiring a pneumatic trolley jack along with a new compressor and some axle stands. They could not have been more helpful, providing a range of options bespoke t... See more
Company details
- Industrial Equipment Supplier
- Automotive Repair Equipment Wholesaler
- Car Battery Store
- Construction Machinery and Equipment Store
- Tool Store
- Tractor Repair Shop
Written by the company
Your trusted site for construction, agriculture, and industrial machinery parts
Contact info
Bank Gallery, High Street, CV8 1LY, Warwickshire, United Kingdom
- 01926754100
- order@partsformachines.com
- partsformachines.com
4.8
Excellent
476 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good pricing and delivery from a well…
Good pricing and delivery from a well established company
April 2, 2024
Unprompted review
Reply from Partsformachines
Thank you for your positive review Colin. We're delighted to hear you liked our pricing and delivery, we look forward to serving you again.
Best Regards,
PartsForMachines Team
Complete lack of customer service - now updated following company response
Bought a Hyundai lawnmower from them in September. Used three times then laid up for winter. Used once last month and then tried to use again two weeks ago. Mower wouldn’t start and had developed an oil leak. Contacted PFM but absolutely no support. I’ve called eight times in two weeks, left my details with reception and been promised a call back each time but never had a return call. Have had a few generic email responses, but when I reply to those I get no further response. They sent a courier out last Friday to collect the mower despite me requesting a different pick up date, so we weren’t there. Courier came back today to collect but PFM haven’t even sent us the courier label for the box so FedEx couldn’t take it. Rang today to complain and ask for a label - reception took my details (again) and promised a call back but no call (again) and no email acknowledgement. Reception admitted that they can’t actually speak to sales or support, and can only send them a message.
This company’s customer service is appalling. Am now having to go via my credit card company to try to resolve this.
Update: After leaving this review, the company's owner, Abhishek, got in touch directly and made sure that the problem was resolved, as described in the response below. Happy to upgrade the rating from one star to four stars as they did resolve my problem, but it would be good for them to make sure that no one else has the same experience with their after-sales service.
April 15, 2024
Unprompted review
Reply from Partsformachines
Dear James,
Thank you for taking the time to leave your feedback.
We sincerely apologize for the inconvenience you experienced while engaging with us. We have checked our systems and can confirm that you contacted us several times through this initial process and every time we responded promptly but engaged with you via e-mail. Our error was not calling sooner, and we understand that this was a mistake.
Since then we have spoken to you several times, rearranged the collection of the faulty machine, repaired it and returned it back to you - all free of cost of course.
In addition, we have refunded a portion of your initial purchase price as a small recompense for the suboptimal engagement from your perspective.
We are committed to improving our service, and your feedback is invaluable in helping us do so.
Best Regards,
PartsForMachines Team
Well designed and easy to use web page
Well designed and easy to use web page, fast turnaround time, customer care, communication and quality of the purchased item.
PARTS FOR MACHINES has in my opinion, scored TOP MARKS in each of the categories above.
Will definitely use Parts for machines again.
Thank you
March 26, 2024
Unprompted review
Reply from Partsformachines
Thank you for your wonderful review! We're thrilled to hear you found our website well-designed, our service fast, and our communication and product quality excellent. We appreciate your high praise and look forward to serving you again.
Best regards,
PartsForMachines Team
Easy to deal with very quick delivery…
Easy to deal with very quick delivery many thanks
March 28, 2024
Unprompted review
Reply from Partsformachines
Thank you for your kind words. We're delighted to hear your feedback and we look forward to serving you again.
Best regards,
PartsForMachines Team
Easy to use website and ordering…
Easy to use website and ordering process, good prices, clear communication and prompt delivery.
March 20, 2024
Unprompted review
Reply from Partsformachines
Thank you for your wonderful feedback. We're thrilled to hear you found our website easy to use, our prices good, and our communication and delivery prompt. We appreciate your support and look forward to serving you again soon.
Best regards,
PartsForMachines Team
SIP Planer Thicknesser machine…
SIP Planer Thicknesser machine developed an electrical fault after only a few uses. Although disappointing and inconvenient, Parts For Machines were very quick to respond to my warranty claim and have just confirmed that a replacement machine is now on its way to me. Great customer service and I will certainly be looking to buy more machinery from them over the coming year.
March 6, 2024
Unprompted review
Reply from Partsformachines
We're sorry for the inconvenience Paul, with your SIP Planer Thicknesser machine. We're glad we could quickly address your warranty claim and arrange a replacement. Your positive feedback means a lot to us, and we look forward to serving you again.
Best Regards,
PartsForMachines Team
Website is user friendly and delivery…
Website is user friendly and delivery is speedy
March 7, 2024
Unprompted review
Reply from Partsformachines
Thank you for the kind review, Karen. We hope to see you again soon!
From
Team PartsForMachines
Log splitter was cheaper from Parts for…
Log splitter was cheaper from Parts for machines than from the manufacturer direct. Delivery very prompt.
March 1, 2024
Unprompted review
Reply from Partsformachines
We really appreciate you taking the time to share your rating with us, Peter. We look forward to being of use to you again in the future. Please spread the word!
From
Team PartsForMachines
My order was processed straight away…
My order was processed straight away and I was kept up to date with the shipping and delivery.Their prices are very competitive and I would be happy to use them again.
February 25, 2024
Unprompted review
Reply from Partsformachines
Thank you so much for the wonderful review Mark and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!
From
Team PartsForMachines
Very quick delivery and very good product.
Very quick delivery. Good quality product
March 8, 2024
Unprompted review
Reply from Partsformachines
Thank you for the kind review, Daren.
From
Team PartsForMachines
Easy to find online
Easy to find online, ordered the part required at less than other online retailers.
Paid for next day shipping and part arrived early am the next day.
Great service and great prices - will use again. Recommend.
March 6, 2024
Unprompted review
Reply from Partsformachines
Thank you for your review Maximus! As a fast-growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.
From
Team PartsForMachines
Hyundai tracked dumper.
Hyundai tracked dumper.
Good price quic delivery.
Good product.
March 6, 2024
Unprompted review
Reply from Partsformachines
We really appreciate you taking the time to share your rating with us Happy. Hope you are putting the tracked dumper to good use. We look forward to being of use to you again in the future!
From
Team PartsForMachines
The best customer service I have had in…
The best customer service I have had in a long long time .
March 5, 2024
Unprompted review
Reply from Partsformachines
Thank you for the kind review, Andy. We did absorb the overnight delivery cost here, as we were worried that the Sykes-Pickavant product would not reach you in time in Inverness. Seems like this was worth the effort! We hope to see you again soon!
From
Team PartsForMachines
Great Service, Recommended
Website was easy to use, check out was quick and with great communications as I got informed of all updates up until receiving the item purchased. Professional and reliable company, Recommended. Many Thanks.
February 27, 2024
Unprompted review
Reply from Partsformachines
Thank you so much for the wonderful review N Elmasri and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!
From
Team PartsForMachines
Reply from Partsformachines
Thank you for the kind review, John.
From
Team PartsForMachines
Great priced product and very rapid…
Great priced product and very rapid delivery. All you need from a supplier.
March 2, 2024
Unprompted review
Reply from Partsformachines
Thank you for the kind review, Smiler. We hope to see you again soon!
From
Team PartsForMachines
First class transaction
First class transaction. Good price, good communication. Item was extremely well packed and protected. Very prompt delivery. Would thoroughly recommend this company based on my experience.
February 28, 2024
Unprompted review
Reply from Partsformachines
Thank you for your review, Oliver! As a fast growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.
From
Team PartsForMachines
What a great find
What a great find, service, price and delivery were excellent. I purchased a 20 litre of engine oil which will last me 4 oil changes so won’t be purchasing another for a while but will certainly purchase revisit . Thanks
February 14, 2024
Unprompted review
Reply from Partsformachines
Thank you so much for the wonderful review David and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!
From
Team PartsForMachines
Great product and great service
Great product and great service delivery very fast.
February 27, 2024
Unprompted review
Reply from Partsformachines
Dear Paul, thanks very much for your kind review, and the very best of luck to you and your colleagues rebuilding that steam engine! We are sure the Hyundai compressor will be up to the task. Please do reach out if there is anything else we can help with. And perhaps share a picture or two of how you folks are getting on!
From
Team PartsForMachines
Great product at a great price
Great product at a great price, excellent combinations, very good delivery service 10/10
February 16, 2024
Unprompted review
Reply from Partsformachines
Thank you so much for the wonderful review Paul and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!
From
Team PartsForMachines
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.