Partsmazda 

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Rated 5 out of 5 stars

Ordered mats for my Mazda 6 delivered next day at no extra charge. All companies should take a leaf out of their book on excellent customer service.

Rated 5 out of 5 stars

Having searched the Internet for accesses/parts for a my Mazda 2, i noted the range on offer was a little better than those shown by the supplying dealer. Ordering was simple, help was forthcoming o... See more

Rated 4 out of 5 stars

Ordered some car mats for my mazda 2 look brilliant! Came day after ordering very impressed. Also ordered the clips for the mats only suggestion is to maybe supple some kind of instructions on how to... See more

Rated 5 out of 5 stars

Wanted some mat clips for Mazda mats. Good price from Mazda direct. Speedy delivery. Would recommend

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(182)

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Rated 1 out of 5 stars

Poor customer service

Product was of ill fitting so tried to improvise, i damaged in the process.
Tried to order another but advised by Mr Dave Garth product was no longer avalible.
Explained the original product was faulty but he was not interested & just advised product is now discontinued, have tried a few Mazda dealers but NO STOCK available.
So i have 3 new window cover panels & the old tatty drivers one fitted...
What a mess....
Thank you very much Mazda.

February 26, 2012
Unprompted review
Rated 5 out of 5 stars

Top drawer service

Had a delivery problem with the courier (nothing to do with Mazdaparts). One call to these guys and it was sorted within 24 hours. Excellent service.

February 15, 2012
Unprompted review
Rated 2 out of 5 stars

Not good at all

After placing 2 orders I sent an email to customer service and still have not received a response, as well as the request not having been done. Very poor.

Also the items I bought, meant to be for an rx8, are not actually rx8 parts but just Mazda parts and so I was disappointed as it doesn't suit/fit my rx8.

I would like a response so that I can proceed with sorting out the situation.

February 12, 2012
Unprompted review
Rated 4 out of 5 stars

would use again

had to chase order but they e-mailed back glich in system goods arrived and where despatching that day parcels arrived next day. just what friend and I wanted.

February 9, 2012
Unprompted review
Rated 4 out of 5 stars

Good service, let down by delivery

Good swift service, parts well packaged and as advertised.
Delivery service threw the package over my gate into a muddy puddle when I was out. I didn't get home for several hours and it rained heavily. The note said that I had specified for the package to be left there which is not the case. The package could have been damaged when dropped or left out in the rain. Fortunately this was not the case.

January 22, 2012
Unprompted review
Rated 5 out of 5 stars

The Best Ever

I spoke to Dave Gareth and found his understanding and service second to none. He gave his contact details, genuine expectation time scales and spot on with respect to the delivery. I wished the Delivery service (City Link) had the same attitude.

I have dealt with many large organisations, such as Vodafone, Golf, BMW etc that have no clue in what it means to have a genuine high standards of service.

I am glad that both my cars are Mazda. Not just recently, but over the last 5 years, many of my friends and colleagues have bought Mazda 6 & 3 on the back of my experience on cost of service and helpfulness.

I know the title is corny but there was no over way to express it.

Please give our thanks to Dave. (I have also sent him a personal email).

kind regards

Kamal

January 21, 2012
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service - met all expectations

The roof bars I ordered arrived very quickly and were well packaged and undamaged. As the product was a Mazda item, it fitted perfectly. Sadly, my wife lost the instructions and I was unable to find a replacement on the internet. Not an issue connected in any way to PartsMazda - just a gripe with Mazda temselves, as most companies now provide on-line manuals for their products. I would recommend PartsMazdas to anyone.

**3 days after posting this review, Dave Garth from PartsMazda has emailed me the fitting instructions for thr roof bars I purchased. Without doubt, the best service I've ever had from any company I've purchased from through the internet. Thanks Dave. I only wish I could increase my rating.

January 20, 2012
Unprompted review
Rated 5 out of 5 stars

Good Service and Quality Parts at the Right Price!

...Just received the accessories that I ordered for my Mazda MX-5 and was delighted to find that they were original equipment and very well packaged. I also paid less than I would have done had I purchased the same parts from my main dealer here in Devon.
A first class service from Mazda Parts.

January 18, 2012
Unprompted review
Rated 5 out of 5 stars

A good service

Parts ordered came promptly and were good value. Slight problem with one item. This was rectified quickly an efficiently.

January 17, 2012
Unprompted review
Rated 5 out of 5 stars

service second to none

the service was fast and efficient, i contacted the site to ammend the order and it was dispatched the same day.very friendly service .i would definatly use them again

January 16, 2012
Unprompted review
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