PartsWarehouse.com Reviews 

5,090
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of finding and ordering exact parts needed, often using helpful diagrams and detailed descriptions. Many people highlight the excellent quality of the products, noting that parts are genuine, fit perfectly, and effectively repair appliances, saving significant costs. Reviewers also appreciate the competitive pricing and consistently fast delivery. However, some customers noted issues with order fulfillment and shipping. A few people experienced significant delays, with orders showing as in stock but being backordered or taking longer to ship than advertised. Additionally, some reviewers reported receiving incorrect parts that did not fit or differed from website descriptions.

What people talk about most

Product

Users describe positive interactions with product, often praising the ease of finding the correct part and... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that parts arrived on time,... See more

Price

Consumers find price to be positive, with many reviewers highlighting great, reasonable, and excellent prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Part was available & shipped right away. The $15 part — which I couldn’t find anywhere else — saved us the money of having to buy a new microwave at a cost of several hundred dollars. Great web site.... See more

Rated 5 out of 5 stars

My parts were easy to order and the genuine, OEM items arrived promptly from stock. They used UPS shipping too, which I find more reliable than some alternatives. The price was much lower than the fir... See more

Rated 4 out of 5 stars

I was able to go to website and look for Parts using Husqvarna diagrams of the model with no issues everything was shipped on time, all the parts that I ordered fit as indicated. Will recommend to oth... See more

Rated 5 out of 5 stars

Easily found the exact icemaker for my refrigerator. The complete, detailed list of units it is compatible with meant I could order with confidence that it was the right one. Delivery was fast. Had... See more


Company details

  1. Home Improvement Store

Information provided by various external sources

We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: info@PartsWarehouse.com Call Us: 866-243-2721


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(5,090)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Part was exactly what we need but shipping not do good

Part was exactly what we need. We ordered and once paid was given tracking and informed we would receive it on a Thursday. Shipping was about 12$. When i went to track it said it would be delivered on Saturday. Was looking forward to getting it on Thursday as originally informed. Small inconvenience but still disappointed.

February 22, 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the feedback, and we're glad the part was exactly what you needed. We're sorry the delivery date shifted from Thursday to Saturday after you'd already planned around the original estimate — we understand that's disappointing, even for a couple of days' difference.

We appreciate you sharing this, and we'll take a look at how our shipping estimates are communicated to make sure they're as accurate as possible going forward.

Rated 5 out of 5 stars

Saved $730 By Fixing Saw With Part From Parts Warehouse

My Makita Miter Saw developed a safety issue as the head would no longer lift up after cutting. Now (2026) the replacement saw is $739 at HD. A $9 spring from Parts Warehouse and good tune-up got it working like new again. Got the exact part I needed. Good price. REALLY FAST SHIPPING!! I will use Parts Warehouse again for sure!

March 6, 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the fantastic review! Saving $730 by fixing your Makita miter saw with a $9 spring instead of buying a replacement is exactly the kind of win we love to hear. We're glad you got the exact part at a good price with really fast shipping. We look forward to helping again next time!

Rated 5 out of 5 stars

Correct parts came on time and our…

Correct parts came on time and our snowblower is working fine now.

February 26, 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the correct parts arrived on time and got your snowblower up and running. We appreciate your business!

Rated 1 out of 5 stars

If I could give 0 stars for this review…

If I could give 0 stars for this review I would do it.
I ordered a replacement part for my Bosch dishwasher. They sent me a different part than what was pictured in my order yet insisted this was the part that was correct--wrong! Big hassle on returns. Decided to just eat crow and keep the part after all the return hassle.
I venture to say to make sure of the part you are ordering is absolutely correct, but that may not even help you here. I went straight to the manufacturer for the part after this ordeal, which, lesson learned, I should have done in the first place. Good luck!

March 1, 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for sharing your experience, and we're sorry to hear about the trouble with this order. Receiving a part that didn't match what was pictured — and then facing difficulty getting it sorted out through returns — isn't the experience we want for our customers, and we understand your frustration.

We'd like to look into what happened here, including why the part didn't match the listing and why the return process was more difficult than it should have been. Could you provide your order number so we can review this?

Please feel free to reach us directly at 1-866-243-2721 with your order number, and we'll do what we can to make this right, even after the fact.

Rated 5 out of 5 stars

Great service and very helpful

I ordered a storage bin for my refrigerator. Their representative was very helpful; the part arrived sooner than expected and in perfect condition. Would definitely use them again.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst company to trust with…

This is the worst company to trust with your needs. I ordered a replacement snow blower blade and paid for 1-3 day express shipping because my last blade broke and another storm was predicted for the upcoming weekend. 4 days later and the day of the prediction it still didn’t come and I reached out to the company and they then told me that it was backlogged until Feb 20th. I asked if I would get refunded my express shipping and they replied I would receive credit (which I will never use because I don’t trust this company to fulfill their end of the deal, so I am out of my express shipping). I just received another email today, Feb 14, that the shipping is now moved to March, right after the snow season here. Untrustworthy and lack of communication is the reason that Partswarehouse.com won’t see my business or be recommended by me or other business partners that I have.

January 19, 2026
Unprompted review
Rated 2 out of 5 stars

My order didn't ship in a timely manor

My order didn't ship in a timely manor. After waiting for over a week and several phone calls it was finally shipped. My shipping and handling fee was paid to FedEx but the part came by the USPS and I ended up having to pay them $23.50 for the postage.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Received what I ordered

Received what I ordered, though it was the wrong part. They were helpful with the replacement and ROAD the wrong part. Will use again.

February 10, 2026
Unprompted review

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