PartsWarehouse.com Reviews 

5,090
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of finding and ordering exact parts needed, often using helpful diagrams and detailed descriptions. Many people highlight the excellent quality of the products, noting that parts are genuine, fit perfectly, and effectively repair appliances, saving significant costs. Reviewers also appreciate the competitive pricing and consistently fast delivery. However, some customers noted issues with order fulfillment and shipping. A few people experienced significant delays, with orders showing as in stock but being backordered or taking longer to ship than advertised. Additionally, some reviewers reported receiving incorrect parts that did not fit or differed from website descriptions.

What people talk about most

Product

Users describe positive interactions with product, often praising the ease of finding the correct part and... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that parts arrived on time,... See more

Price

Consumers find price to be positive, with many reviewers highlighting great, reasonable, and excellent prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Part was available & shipped right away. The $15 part — which I couldn’t find anywhere else — saved us the money of having to buy a new microwave at a cost of several hundred dollars. Great web site.... See more

Rated 5 out of 5 stars

My parts were easy to order and the genuine, OEM items arrived promptly from stock. They used UPS shipping too, which I find more reliable than some alternatives. The price was much lower than the fir... See more

Rated 4 out of 5 stars

I was able to go to website and look for Parts using Husqvarna diagrams of the model with no issues everything was shipped on time, all the parts that I ordered fit as indicated. Will recommend to oth... See more

Rated 5 out of 5 stars

Easily found the exact icemaker for my refrigerator. The complete, detailed list of units it is compatible with meant I could order with confidence that it was the right one. Delivery was fast. Had... See more


Company details

  1. Home Improvement Store

Information provided by various external sources

We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: info@PartsWarehouse.com Call Us: 866-243-2721


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(5,090)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They refunded me my order as it wasnt…

They refunded me my order as it wasnt in stock. Problem was they refunded me when the exchange rate was down and i lost money from the purchase. They didnt take any account of re-imbursting me correctly. AVOID!!!

January 17, 2026
Unprompted review
Rated 2 out of 5 stars

SLOW Shipper!!!

Took 10 days just to ship the item and another week before I'm expected to receive this small needed part. I'll look elsewhere next time.

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Took 15 days for parts to arrive

Took 15 days for parts to arrive. Order sat in their warehouse for three days, then lost in Detroit postal system for another five days. Parts were chosen off of their schematic but wasn't close to fitting. Was told they would determine if they would pay return postage. schematic was not updated and still shows wrong parts.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery of genuine parts at a good price!

My parts were easy to order and the genuine, OEM items arrived promptly from stock. They used UPS shipping too, which I find more reliable than some alternatives. The price was much lower than the first source that came up on my search. Highly recommended.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

O- Rings

This company gave very good service. They got the order ready and shipped fast. Very happy with the service

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Help!

I found the part very easy with the schematics provided and, ordering process was a breeze.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service…

Found a shelf for my refrigerator quickly due to great description and picture. Shipping was quick. Shelf arrived and fits perfectly. Would use this company again.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Pole saw parts

Excellent service fast shipping bought from them in the past and was very happy with the service.

December 8, 2025
Unprompted review
Rated 4 out of 5 stars

Was looking for parts for my yard tractor Husqvarna

I was able to go to website and look for Parts using Husqvarna diagrams of the model with no issues everything was shipped on time, all the parts that I ordered fit as indicated. Will recommend to others that are looking for parts and I also will be using again if needed thank you for all the assistance

November 17, 2025
Unprompted review

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