Balloons arrived on time. The message printed in the large balloon wasn’t applied correctly and was puckered. After two days one of the balloons in a bouquet popped at the seam, so not great quality.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you're after beautiful balloons with impact, look no further than Party On Balloons. Ours arrived packaged carefully and exactly as the photo showed on the site. I hesitated at first because it se... See more
Company replied
Save your money and go somewhere else! Balloons came earlier than the date it was due for, one balloon came flat already and balloons were upside down. Company take no responsibility and have an excus... See more
Thank you so much for my daughter’s balloons ! They are absolutely perfect ! The colours are gorgeous- the writing spot on. All 3 arrived beautifully packaged - could see the care and attention gone i... See more
Company details
Written by the company
Party On Balloons - The UK's favourite online balloon shop for bespoke, personalised high quality balloons covering individuals and businesses. For over 20 years we have been providing the very best balloons to celebrate special occasions, make an impact or simply let a loved one know you care. Visit us today to see what creations you can make; www.partyonballoons.co.uk
Contact info
United States
- partyonballoons.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely beautiful balloons and super…
Absolutely beautiful balloons and super service

Reply from Party On Balloons
Wedding balloon deflated after 4 days and refund refused. Lower prices for poor quality products. Stay well away!
I ordered 2 Mr and Mrs balloons for our wedding. They seemed to be good and the delivery was on time. We checked the balloons, however by the time they reached the venue 4 days later, one had already deflated and the venue had to keep them in a store room. Obviously we were very busy on the wedding day and we didn't take photos of the deflated balloon. Customer service refused a refund and offered no explanation or apology about the product being below expected. I suspect the lower prices reflect a poorer quality product. Stay well away!
Disappointing
Balloon was delivered practically deflated and did not float, subsequently the text on the balloon was crinkly and peeling. Not the quality or service expected when spending £37 on one balloon.
Golden Wedding party
Excellent display of balloons for our celebration.
Delivered to our venue absolutely spot on time.
Afterwards our Grandchildren took them home.
Reckon they thought it the best thing about the whole day.
Thank you
Pricey but well worth it
Pricey but well worth it. Delivered as expected without delays and balloon was fantastic.
Great Birthday balloon!
I ordered a balloon for my girlfriend's birthday and she absolutely adored it! Great colours and font. A week later and it's still floating! Great product and quality!
Birthday Balloons 🎈
Fab balloons for my daughters Birthday, so easy to order and arrived in excellent condition. A very happy Birthday girl. Thank you
Perfect
Perfect, Ordered 12 balloons for an evening party as centrepieces they stole the show, would highly recommend!
Absolutely perfect.
I have used party on balloons plenty of times over the last couple of years for birthdays Christmas and most recent my wedding, I’ve never had an issue just absolutely perfect balloons. Wish I could upload a picture to show them off.
Absolutely amazing
Absolutely amazing, from start to finish! Lovely polite staff, balloons are simply amazing and the best quality, 100% will be ordering again! Thank you party on! 🎉
Amazing service
I Had 12 balloons for my wedding, they looked absolutely Amazing and they are still up a week later.
Poor Customer Service No Delivery
I placed an order for my sons 21st Birthday Party, no balloon's arrived, cost £59,99, total embarrassment on my sons birthday. The customer service guy made every excuse to blame DPD delivery, they took no responsibility and excuse after excuse .. there is no one answering the phone, my order was clear, in plenty of time and the date was confirmed .. scam company, will never use them again. Party on don’t response just do the right thing and take responsibility, words are cheap.
Thank you
Edit of my review to say the phone lines and email were not working - they phoned me. An error on my end or strict email filters etc. Reassured me which was great because I was worried. Thank you :)
Very happy with the purchase
Very happy with the purchase. Quality was good and balloon seems to be lasting a very long time. The only negative I can think of is that it was a little pricey, however the other half loved it.
Rose gold balloon filled balloon
Ordered the rose gold balloon for my daughters birthday and it arrived on time and she loved it. After 4 weeks it has just started to deflate, which is amazing. Great gift idea and great quality.
Excellent company
The balloon I ordered was amazing and is still up now still the same as the day it arrived. I ordered Friday 21st and it came the Saturday morning. Definitely will be ordering again!
Amazing balloons
Amazing balloons, I have ordered a few times and never disappointed - thank you!
Balloon was delivered with crinkly
Balloon was delivered with crinkly, falling apart writing. Not what you expect when spending £30 plus delivery for one balloon. I brought this to the attention to the company and was given every excuse to why it wasn’t their fault. Poor quality product, extremely poor customer service and would never order from this company again.

Reply from Party On Balloons
I love the balloons that this company…
I love the balloons that this company do and I love their service too! They are incredibly professional. I will continue to order through them.

Reply from Party On Balloons
I am very disappointed and wish I never…
I am very disappointed and wish I never bothered wasting my money to buy balloons from them. My order was not delivered on the specified delivery date even after paying extra for a pre 1pm delivery.

Reply from Party On Balloons
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







