Balloons arrived on time. The message printed in the large balloon wasn’t applied correctly and was puckered. After two days one of the balloons in a bouquet popped at the seam, so not great quality.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you're after beautiful balloons with impact, look no further than Party On Balloons. Ours arrived packaged carefully and exactly as the photo showed on the site. I hesitated at first because it se... See more
Company replied
Save your money and go somewhere else! Balloons came earlier than the date it was due for, one balloon came flat already and balloons were upside down. Company take no responsibility and have an excus... See more
Thank you so much for my daughter’s balloons ! They are absolutely perfect ! The colours are gorgeous- the writing spot on. All 3 arrived beautifully packaged - could see the care and attention gone i... See more
Company details
Written by the company
Party On Balloons - The UK's favourite online balloon shop for bespoke, personalised high quality balloons covering individuals and businesses. For over 20 years we have been providing the very best balloons to celebrate special occasions, make an impact or simply let a loved one know you care. Visit us today to see what creations you can make; www.partyonballoons.co.uk
Contact info
United States
- partyonballoons.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant absolutely Brilliant.
Brilliant absolutely Brilliant.
First time ordering from Party on Balloons.
I ordered my personalised balloon for my wife’s birthday.
Delivery was perfect even after altering the date.
Would really recommend to anyone.
Well done guys
Nick

Reply from Party On Balloons
The Valentine balloon was great
This company are in a league above…
This company are in a league above other balloon companies. Their balloons are STUNNING and really are a masterpiece for any occasion. Customer service is amazing and they care about delivering your orders in time and in perfect condition, unlike many other companies. The feather ones are breathtaking and the mini balloons inside a balloon are gorgeous. I especially love that you can get a personalized name or message written on them. if you’re wanting a gift that wows, this is your company!
Fabulous balloons
I ordered multiple balloons for my mother’s 80th birthday and they were both elegant and sophisticated.
There is an extensive choice which also includes the option of personalisation.
The balloons were delivered on time and packed perfectly.
All in all excellent service.

Reply from Party On Balloons
I have paid alot for a bouquet of…
I have paid alot for a bouquet of balloons for my daughter's 30th Birthday. Unfortunately, when they arrived and we opened the box one if the balloons was quite deflated. Also the 4 small balloons around the large clear balloon were also very small in size. I took photos and explained and was told in happened in transit. My argument is surely all or most if the balloons would have been damaged?? On my daughter's actual Birthday the faulty ballin was worse another photo taken. I was refunded £5.00 and told to cut it off the display. They are supposed to be guaranteed for at least 5- ,7 days according to the website. They are not worth the money. I am sure there are far better companies out there that offer a better customer service and don't blame the delivery company.

Reply from Party On Balloons
great for gender reveal
bought this for my sister and we all loved it! however my brother in law popped it too hard so the inner balloon did pop! Still beautiful nonetheless

Reply from Party On Balloons
Half the balloons arrived the day…
Half the balloons arrived the day before, then I had the rest 4 days later. Balloons in good condition and customer service was helpful

Reply from Party On Balloons
Very pleased
I put an order in last minute for my daughters 16th,and had very quick response,and was abke to cater to what i was after,very quick delivery,it came the next day,as they wanted to make sure the weather didnt disrupt,so very fast in sorting it,good communication and the balloon is beautiful and still perfect a week later,will definitely be using again

Reply from Party On Balloons
Fantastic balloons, great communication
I ordered a balloon for my Mum's 70th and it was even nicer than the photo when it arrived. She was delighted with it. There was a slight delay with delivery (by a few hours) and someone was in touch with me at the earliest opportunity - keeping me up to date and refunding the extra I'd paid for delivery by a certain time. Excellent customer service. Would use again.

Reply from Party On Balloons
Excellent customer service
Excellent customer service
Harmony was a great pleasure to work with would recommend to everyone 👍

Reply from Party On Balloons
A Personalised Multi Fill Bubble Balloon
Item: A Personalised Multi Fill Bubble Balloon
Colour: Hollywood
The balloon was ordered for a special occasion - 70th birthday.
The balloon arrived as scheduled, in perfect condition and looked simply gorgeous.
I was extremely happy both with the quality of the balloon and the Customer Service. I had to contact them to sort out the delivery - the response was immediate and very helpful. My communication with the staff (Victoria) was efficient and polite. Thank you very much.

Reply from Party On Balloons
Ordered multiple times and each times…
Ordered multiple times and each times received flawless service! Absolutely wonderful customer care service. Definitely recommend. RJ

Reply from Party On Balloons
Excellent service
Excellent service throughout the sales process and were more than accommodating with my requests. Would highly recommend.

Reply from Party On Balloons
Perfection all round
Thank you so much for my Disney balloon. We ordered one for our daughter to announce our trip to disney world. Not only is the balloon amazing and personalised but the customer service was amazing. They kept me fully informed at all times with the delivery (with the royal mail strikes and courier delays) and it came right on time all because they worked hard in making sure that it did. When ever i had a worry or a query they replied and gave me the information i needed. I have recommended to family and friends, really impressed with the service and quality, thank you!

Reply from Party On Balloons
Very Good quality ballon’s
Very Good quality ballon’s. A week on and they are still going strong!
Will definitely be a returning customer!

Reply from Party On Balloons
Lovelyyy servide and product
Very good and quick service, balloon came as expected and was a lovely surprise!
Would definitely recommend!

Reply from Party On Balloons
Lovely ballon delivered for a friend
Lovely ballon delivered for a friend. Third time I have used this company & they never disappoint.
Would not hesitate in recommending.

Reply from Party On Balloons

Reply from Party On Balloons
Very unique gift
Very unique gift
Prompt delivery very impressed
highly recommend wont be my last purchase.

Reply from Party On Balloons
Disappointed with the product provided
Disappointed with the product provided. For the amount paid, the balloon does not stand up in the air, keep dropping to the ground, the writing is not smoothly printed - in all honestly, I have paid less and got better qualities from local stores. This is the upset as my wife is returning from holiday and this was supposed to match with other balloons. Requested a refund and waiting a for a response
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







