Parx Mortgage and Insurance Services Reviews 64

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We used Parx Mortgages to buy our first home and cannot fault their service at all. Alex, Hussiyen and Caroline have been exceptional and so kind. Our purchase became complicated but no issue was too... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience dealing with Alex at Parx Mortgage and Insurance Services. He handled my mortgage so effortlessly, making the entire process smooth and stress-free, especially as I... See more

Company replied

Rated 5 out of 5 stars

A massive thank you to Alex and the team for making the mortgage process so seamless. This is the second time I’ve used their services, and the level of support is always top-notch. They are so friend... See more

Company replied

Rated 5 out of 5 stars

Parx were absolutely fantastic when dealing with my mortgage application. Huseyin was so helpful, always checking in and keeping me in the loop with emails and phone calls, and sorting out any issues... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

We are here to give you expert, tailored advice to help you get the best mortgage and insurance for you and your family. For First time Buyers, Re-Mortgage, Moving Home, Buy to Let, Life Insurance, Critical Illness, Income Protection and Home Insurance. You're in good hands. Over 30 years experience with access to more than 100 lenders and insurers, available at a time to suit you and NO BROKER FEES.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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Rated 5 out of 5 stars

Excellent Experience!

I had an excellent experience dealing with Alex at Parx Mortgage and Insurance Services. He handled my mortgage so effortlessly, making the entire process smooth and stress-free, especially as I was taking this out on my own, which was rather daunting. His professionalism and clear communication made a real difference.

I'd also like to mention Caroline, who was fantastic in arranging insurances. She was efficient, knowledgeable, and a pleasure to deal with throughout.

Overall, I had a great experience with this company, and I wouldn't hesitate to use their services again in the future and will definitely be recommending them to friends. The delivery of gorgeous and delicious cupcakes after the purchase of my home went through was a really nice touch and much appreciated.

Thank you so much.

March 19, 2026
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Reply from Parx Mortgage and Insurance Services

Thank you so much for your review. We’re delighted to hear Alex and Caroline made the process smooth and stress-free. It was a pleasure helping you, and we’re so pleased you enjoyed the cupcakes too!

Rated 5 out of 5 stars

A massive thank you to Alex and the…

A massive thank you to Alex and the team for making the mortgage process so seamless. This is the second time I’ve used their services, and the level of support is always top-notch. They are so friendly and really go the extra mile to ensure you get the best deal possible. 10/10!

February 16, 2026
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Reply from Parx Mortgage and Insurance Services

Thank you so much for your kind words and continued trust in us, it’s always a pleasure to help.

Rated 5 out of 5 stars

We used Parx Mortgages to buy our first…

We used Parx Mortgages to buy our first home and cannot fault their service at all. Alex, Hussiyen and Caroline have been exceptional and so kind. Our purchase became complicated but no issue was too small. They helped us get everything over the line and were always there to answer questions (and pivot multiple times for us), making our first experience of mortgages as stress free as they could have done. We're ever so grateful and will continue to use their service. Would highly recommend. Thank you all!

December 19, 2025
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Reply from Parx Mortgage and Insurance Services

Thank you for your kind review! We’re delighted Alex, Huseyin, and Caroline could support you through your first home purchase.

Congratulations on your new home, and we look forward to helping you again in the future!
Kind Regards
Parx Team.

Rated 5 out of 5 stars

Parx were absolutely fantastic when…

Parx were absolutely fantastic when dealing with my mortgage application. Huseyin was so helpful, always checking in and keeping me in the loop with emails and phone calls, and sorting out any issues arising. Caroline was also equally brilliant with her help and support. I'd recommend Parx for their fantastic customer service and incredible value for money - not taking the huge fees and profits like other mortgage brokers. Thank you so much!

March 15, 2026
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Reply from Parx Mortgage and Insurance Services

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with your mortgage. Huseyin and Caroline will be especially pleased to know their support made a difference. We truly appreciate your recommendation and are glad we could provide both great service and value. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Thank you Huseyin!

We had Huseyin to help us with our mortgage advice & process when buying our first house. One of the best customer services we’ve received. Huseyin was so patient and ensured he recommended the best products/services that suited our needs. Would not hesitate to recommend Parx for mortgage/financial advice, especially Huseyin. Thank you!

January 1, 2026
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Reply from Parx Mortgage and Insurance Services

Hello Linda

Thank you so much for your 5-star review. We really appreciate it and look forward to working with you again soon.

Regards

Parx Team.

Rated 5 out of 5 stars

5 star! Would highly recommend!

Alex, Huseyin and Caroline were extremely helpful and made the entire process extremely easy. When our mortgage came up for renewal we thought it would be a pain to search and compare the best offers but the PARX did it all for us and the entire experience from first email to final acceptance seamless! Their app, which stores all the relevant information was a godsend vs scrolling through endless emails! I would highly recommend to anyone.

January 29, 2026
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Reply from Parx Mortgage and Insurance Services

Thank you so much for the 5-star review. We’re delighted to hear that we were able to make your mortgage renewal process so smooth and stress-free. It’s great to know that both the support from the team and the PARX app helped simplify things and save you time. Your recommendation really means a lot to us. Thanks again for choosing PARX!

Rated 5 out of 5 stars

First time buyer - the best experience ever!!

I have just completed on my first property and Alex, Caroline and Huseyin were all so willing to put so much time into me. I had no idea what to expect or what anything meant and they guided me through every step almost like a family member would! They were so quick at finding me the best deals on the tight deadlines I was given and they honestly kept me extremely calm and always, always delivered! I really did have all my faith in them and thank god I did because I am officially a single homeowner! I cannot express my thanks enough to the entire team, happy new year!

December 18, 2025
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Reply from Parx Mortgage and Insurance Services

We are absolutely delighted to hear about your experience and huge congratulations on becoming a homeowner.
Alex, Caroline and Huseyin will be so pleased to know they made the process clear, calm and supportive for you. Guiding our clients through every step, particularly first-time buyers, is something we truly care about, and it means a lot to know you felt looked after like family.

Thank you again for choosing us and for your kind words – they mean the world to the whole team.

Wishing you every happiness in your new home and a fantastic New Year!

Rated 5 out of 5 stars

Mortgage and Insurance

Dealt with Alex and Caroline with regard to a mortgage and house insurance. Never has it been this easy to sort out a mortgage, both kept us in the loop at all times and any issues got resolved quickly and professionally. Would highly recommend this company.

November 19, 2025
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Reply from Parx Mortgage and Insurance Services

Thank you very much for your kind review. We’re delighted to hear that Alex and Caroline made the mortgage and house insurance process so straightforward for you. Keeping our clients informed and resolving matters efficiently is always our priority, so it’s great to know this came across in your experience. Thank you for your recommendation — it truly means a lot to us.
Kind Regards

Parx Team

Rated 5 out of 5 stars

New mortgage

Alex and Caroline supported us through the whole process with our mortgage, from getting the mortgage in principle all the way through to completion of the mortgage. They answered all enquiries we had and always kept a look out for the best rates. They went above and beyond for us & we will definitely be using them again in the future.

September 15, 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Thank you for your lovely review! We’re so glad Alex and Caroline could support you through the whole mortgage process and find the best rates for you. We really appreciate your trust and look forward to helping you again in the future!

Rated 5 out of 5 stars

Highly recommend!!!

We had a fantastic experience working with Alex . He made the entire mortgage process clear and stress-free, explaining every step and ensuring we felt confident in our decisions. He was always quick to respond to questions and went above and beyond to secure the best possible rate for us.

We also bundled our insurance through him, and we are so glad we did, the coverage is comprehensive, the price is competitive and we now have peace of mind knowing everything is handled by a team we can trust.

Professional, knowledgeable, and genuinely caring. Would highly recommend to anyone looking for mortgage or insurance services.

September 30, 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hi Jamie,

Thank you so much for taking the time to share your review. We’re delighted to hear that Alex was able to make the mortgage process smooth and stress-free for you, and that you feel confident with both your mortgage and insurance arrangements. Providing clarity, peace of mind, and genuine support is exactly what we aim for, so it’s fantastic to know this came through in your experience.

We truly appreciate your recommendation, and we’ll be sure to share your kind words with Alex and the team.

Rated 5 out of 5 stars

Alex helped us get our first mortgage…

Alex helped us get our first mortgage and was able to get us the best rate before it was all put in place. He gave us excellent advise and explained all the different options we had to look at and understood what we wanted. He took the time to go through everything in detail to make sure there were no pitfalls further on down the line when getting a mortgage deal in place. It was a pleasure doing business with him and would thoroughly recommend :). From Laura & Nigel

May 26, 2025
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Reply from Parx Mortgage and Insurance Services

Thank you so much for your wonderful review and for sharing your experience. We’re thrilled to hear that Alex was able to guide you through your first mortgage, making sure you had the best rate and a clear understanding of all your options. Taking the time to explain everything in detail is something we pride ourselves on, so it’s fantastic to know this gave you confidence in the process.

Rated 5 out of 5 stars

Impressed

Alex and Caroline were amazing!!! From start to finish everything was seamless. Our case was not the easiest, with some unique circumstances making it difficult to secure a mortgage, and without them this would have never been possible!!! We would highly recommend Parx Mortgage and continue to work with them for years to come.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Alex gave easy to understand advice for…

Alex gave easy to understand advice for our new mortgage when moving home. Found us a mortgage for small holding that other companies told us wouldn’t be possible. Available evenings as needed to fit our busy schedules. Also arranged good value life insurance with ease. Highly recommend Parx. Thank you!

August 31, 2025
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Reply from Parx Mortgage and Insurance Services

Hello Clare
Thank you for your 5-star review. We are delighted to help you. It sounded like a complicated one so really pleased we could help.
Kind Regards
Parx team

Rated 5 out of 5 stars

Really great service

Alex and Caroline were attentive, approachable and really supportive. From the outset Alex listened to everything I needed, advised where appropriate and offered a service that worked for me. Caroline continued this approach by checking in with me on a regular basis and chasing up things for me when they weren't happening as quickly as perhaps they should. Overall they made the whole process straightforward and they were easy to deal with.

June 3, 2025
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Reply from Parx Mortgage and Insurance Services

Hello Mark
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that Alex and Caroline were able to support you so attentively throughout the process. Listening closely, offering the right advice, and making things as smooth as possible is exactly what we aim for, so it’s wonderful to know this came through for you. We’ll be sure to pass your kind words on to both Alex and Caroline — they’ll be thrilled to know the positive impact they had. We really appreciate your feedback and trust in us!

Rated 5 out of 5 stars

Alex and Caroline at Parx were…

Alex and Caroline at Parx were fantastic with helping me through the purchase of my first house. As a first time buyer, I had no prior knowledge into the buying process and it was daunting, until I met with Alex, who was able to explain the process step by step. After the first meeting, I knew exactly what was required from me and I was able to complete quickly. Both Alex and Caroline were extremely attentive, and always replied to any questions I had straight away. What’s supposed to be a stressful process, was actually very easy and stress free, thanks to Parx. What was truly amazing was, just 2 weeks before my completion date, they were able to find me a much better deal, which I really appreciate as a first time buyer!! I cannot recommend them enough, and I will be sure to pass on their contacts when my friends are looking to buy. Thank you so much to everyone at Parx - I am settled into my new home and I could not be happier. Also, the lovely cupcakes that they delivered after completion was the cherry on top!

July 11, 2025
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Reply from Parx Mortgage and Insurance Services

Hello Bethany
Thank you so much for your kind words! We're thrilled to hear that your first home-buying experience was smooth and stress-free. It was a pleasure working with you, and we're so glad we could help you find a better deal before completion. Wishing you all the best as you settle into your new home – and we're glad you enjoyed the cupcakes too! 🏡🎉

Rated 5 out of 5 stars

Above and beyond

Alex, Caroline and Huseyin what a team! My first time home buyer experience started off with a phone call to Alex - I knew nothing about buying properties at this point, and only one hour or two afterwards I knew exactly what to expect from start to finish, and I had an in priciple decision. Alex was incredibly friendly and knowledgeable, he explained the process thoroughly and answered all of my pesky questions. Caroline managed the liaise with tha bank, she managed to speed things up to get the actual mortgage approved and patiently explained what I needed in terms of insurance and helped me figure out the best provider. Huseyin is incredible both as an advisor and overall as a person, he contacted me on a few occasions to inform me of better morgage deals, he ensured I was properly informed at every step of the process and even went out of his way to get me the best insurance deal possible.

I thought my experience with Parx ended after I got my flat keys, but I was pleasantly surprised when they sent me a box of cupcakes as a gift and thank you for choosing them. Alex, Caroline, Huseyin THANK YOU for all your help I cannot recommend you guys enough!

July 28, 2025
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Reply from Parx Mortgage and Insurance Services

Thank you so much for your amazing review! We're truly grateful for your kind words. It was a pleasure helping you on your home-buying journey, and we're thrilled to have been part of it. Your support means the world to us! – Alex, Caroline & Huseyin

Rated 5 out of 5 stars

Amazing service!

We had an absolutely outstanding experience with Parx Mortgage and Insurance Services and couldn’t be more grateful for the support we received throughout the entire process.

As first-time buyers, we naturally had a lot of questions and were a bit nervous, but Alex, our mortgage advisor, was exceptional from start to finish. He was extremely knowledgeable and always took the time to explain everything clearly and thoroughly—no matter how many questions we asked. His guidance left us feeling informed and reassured, turning what could have been a stressful experience into a smooth and manageable one.

We’d also like to give a big thank you to Caroline, who provided clear, detailed information and quotes for our insurance options. She was friendly, informative, and made sure we had everything we needed to make confident, well-informed decisions about our coverage.

We couldn’t recommend Parx highly enough!
Thanks - Rachel & James

June 6, 2025
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Reply from Parx Mortgage and Insurance Services

Hello Rachel and James
We are so pleased we could help you with your mortgage for your first home together. Thank you for your 5-star review it means a lot. Hopefully can can work together very soon.
Kind Regards
The Parx Team

Rated 5 out of 5 stars

Alex found us the perfect mortgage

Alex found us the perfect mortgage, which wasn't available online through the usual vendors. He dealt with all the administration and financial vetting, proof of ID, etc. Overall we were very pleased.

May 30, 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Barry

Thank you very much for your 5-star review.
We really appreciate you taking the time to send us this. Hopefully we will work with you again very soon.

Regards

Parx Team

Rated 5 out of 5 stars

Great company, will definitely be using again

Alex and Caroline have been amazing throughout our first time buyer process. We were always informed of everything and our concerns were listened to and addressed very quickly which immediately made us feel at ease.
Very friendly and professional service from Alex and Caroline at Parx. Thank you again for the amazing mortgage deal and I am sure we will be in touch again in the future.

May 24, 2025
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Reply from Parx Mortgage and Insurance Services

Hello Laura

Thank you very much for your 5-star review it means a lot to us. Enjoy your new home and hopefully see you soon.

Kind Regards

Parx Mortgage and Insurance Team.

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