Pass Expert Reviews 

227
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Despite initial change of dates and rescheduling Abid did his best to keep me updated through phone calls and text messages. He was always quick to answer my emails pertains to my test date and res... See more

Rated 5 out of 5 stars

Recently booked a 5 day intensive course after my daughter failed her first test and was being expected to wait over a year for another one due to Covid chaos. Abid is brilliant. He makes sure he k... See more

Rated 5 out of 5 stars

Can't thank Abid enough for his help getting my daughter a driving test months earlier than we thought was possible. I was sceptical at first but after reading the great reviews I decided to give Pas... See more

Rated 1 out of 5 stars

Absolute nightmare was ment to be doing a crash course yesterday????uncontactable have left message after message on his phone. No one ever gets back to u just to top it off my theory runs out in Sept... See more

Company details

  1. Business School

Information provided by various external sources

Book you test in days, not months! Pass Expert courses are proven to have you ready for your test 30% sooner then the DVSA average! by using our unique 'perfect instructor match' service we will help you pass in style! Book Today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

227 reviews

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4.5

All reviews

(227)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Can't recommend Pass Expert enough Abid…

Can't recommend Pass Expert enough Abid provided excellent customer service from the get go, he explained the process thoroughly and got me set up with a driver in no time. I organised my first lesson with my local instructor Junaid who I got on really well with and felt I could learn from. He explained I didn't need to do as many hours as I thought I did. Shortly after finalising the course Abid informed me a test was available quite soon, I proceeded with booking the test on the basis that Junaid felt I would be ready in time and we could fit the hours in comfortably. I worked with Junaid for just over a week and my driving developed quickly through adopting his processes, I soon realised that other instructors I had over the years were teaching me things I simply didn't need to know and worryingly had taught me bad and unsafe habits. I did my final hour lesson with Junaid before arriving at the test centre and went into my first practical test feeling ready and confident. At the end of the test I was informed that I had passed with only 2 minors. I could not have done it without the help of Junaid & Abid, both helped me achieve something that I have been struggling to accomplish for the last 12 years. It was an amazing feeling and a massive relief to have finally ticked it off the list. I strongly suggest making contact with Abid if you are serious about getting your driving test out of the way!

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

Both my sons have passed recently using…

Both my sons have passed recently using this company , Culwat he has been brilliant and they both flew through their tests with ease. I would highly recommend this company to anyone I really would, thanks to the team they are both happily driving around!

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

Abid Brother Thank you so much you have…

Abid Brother Thank you so much you have helped me more then what I expect from you, You have a very good patience,Help full nature, I was worried about my Test date but you have sorted it out for me.I Promise you I wll recommend your contact in my friends circle

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and support!

I passed my test yesterday after completing a 20 hour intensive course. Abid was nothing but helpful with my concerns! He booked me a test within a week of me booking the course and messaged me frequently to make sure I was happy with the course. I was such a nervous driver and my instructor helped ease my nerves so much. Absolutely could not recommend this course enough, great customer service and support!!

February 18, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID....

AVOID.....my daughter's second driving instructor provided by this company kept cancelling at short notice. Then totally out of the blue he texted her to say he couldn't teach her anymore and to find another instructor...he had even booked her a test. Which she was not ready for....my refund!!!!! Nowhere to be seen...of course...she has now found another guy, who has done nothing but complain about the quality of her tuition...

February 18, 2022
Unprompted review
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Reply from Pass Expert

Dear Valued Customer,

I am sorry to hear that your daughter has had a negative experience with her driving instructors.

At Pass Expert we do pride ourself in being completely professional & transparent with how we do business. As with all services things don't always go to plan, however in such instances we will always be there to follow up with our customers to try to put things right.

I would love to find out more about what went wrong in your daughters course, however to investigate further I would require the course order number. Alternatively you could send us an email via contact@passexpert.co.uk as I can not see any course details.

We look forward to hearing from you so that we can put this right!

Thanks..

Abid (Pass Expert)

Rated 5 out of 5 stars

Amazing customer service!

I contacted pass expert today regarding a fast track driving test as the wait for my current test which was originally booked for June was too long of a wait. As a company they delivered excellent customer service and throughly explained the process. They found a test within 5 hours of me contacting them with a test for the following Monday. If you are wanting a fast track driving test I highly recommend booking in with Pass Expert. Excellent service. 10/10 ratings.

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

top service from Abid

top service from Abid. Used their fast track test option, and was booked practical test dates within less than a few weeks, as opposed to waiting months on end through the official DVLA system - was genuinely surprised

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

Pass Expert is by far the best!👌

Pass Expert is by far the best driving school ever. I even travel from Ealing to get to Slough because of my instructor (Zebun).

Zebun, is fantastic and really got me up to speed in a short space of time. She was very patient with me and gave me all the tips and helped to correct my errors. I now have the confidence to drive and I can only thank Zebun at Pass Expert and Abid who for giving me a the package that I needed

December 25, 2021
Unprompted review
Rated 5 out of 5 stars

Pass Expert

I have booked a few tests with Pass Expert over the past year as I had difficulties passing, each and every time the response time was great and I found a new booking pretty quickly. The person dealing with me was very professional and friendly and dealt very well with any issues I was having. I really recommend this company to anyone who is trying to pass their test with a good instructor and finding quick tests!

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Delivery

Abid was excellent. Communicated with us really well. Managed to get a new driving test for my daughter 3 weeks after her failing her first test. Happy to say she passed 2nd time. Thank you Abid. A great service.

December 9, 2021
Unprompted review

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