He guided me through all the process and explained step by step.A very pleasant and trustworthy voice, he didn't feel like reading through a script, which reasuures me that it is safe to procede with... See more
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This company is a serious and professional company. They are there to help you, to get your case professionally resolved?!?! I can tell you that it’s worth every cent ‼️ Greetings Patrick El... See more
This company I saw them on Facebook and I contacted them for help, within 2 minutes they called me and assured me that in 3 months I can get the Deutsche pass. Everything was genuine and Garantie.
After filling out their form online they immediately called. Like within minutes at 8pm. Then they promised to handle everything. I paid €500. They said the progress of the process will be visible in... See more
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Die PassExperten sind Ihre Experte rund um das Thema Einbürgerung & ein Angebot von rightmart, Deutschlands größter Kanzlei für Verbraucherrecht. Wir kümmern und jeden Monat um mehr als 25.000 Einbürgerungs-Anfragen und übernehmen für einen Festpreis den gesamten Weg zur Einbürgerung, inkl. Kommunikation mit den Behörden & Klagen für Sie.
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Germany
- passexperten.de
4.4
Excellent
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Extremely Disappointed – A Nightmare to Cancel Contractsperience
My experience with PassExperten has been nothing short of a disaster. They make grand promises at the start, but the moment you need to cancel your contract, you’re met with endless hurdles and outright resistance. Their customer service is unresponsive, and when they do respond, it’s with vague or unhelpful answers that leave you even more frustrated.
I followed their cancellation process to the letter, sending emails and even registered mail for confirmation. Despite this, they dragged their feet, ignored my requests, and kept trying to push me into keeping a service I no longer wanted. It’s as if they’re deliberately making the cancellation process as painful as possible to squeeze more money out of you.
Worse, they seem to prey on customers who don’t thoroughly read the fine print. They hide behind terms and conditions to justify outrageous fees and policies that feel exploitative. It’s clear that their business model relies on trapping customers rather than delivering a quality service.
I strongly advise anyone considering using their services to think twice. If you value transparency, professionalism, and your peace of mind, look elsewhere. Dealing with PassExperten was one of the worst experiences I’ve had with any company.
January 20, 2025
Unprompted review
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