past2presentwatches Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting that the watches are even better than described and arrive in stunning condition. Many people highlight the outstanding service, communication, and prompt delivery, appreciating the careful packaging and presentation, which frequently includes a personal thank you note. The customer service is also frequently commended for being helpful, professional, and knowledgeable, making the purchasing process a pleasure. However, some customers also noted that while issues are rare, when they do occur, the company demonstrates a strong commitment to resolving them efficiently. For example, one reviewer experienced a slight issue with a watch and another had a watch that stopped keeping time after almost a year, but in both cases, the company provided prompt and effective solutions.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality and condition of... See more

Quality

Consumers consistently express satisfaction with the quality of the watches. Many reviewers highlight that... See more

Service

People report positive experiences with service. Customers consistently praise the excellent customer... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the speed and efficiency of... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Another stunning watch. My fourth watch delivered today from P2P Watches, just as described, worth every penny, superbly packaged, delivered quickly, 12 months warranty and with a personal note of tha... See more

Rated 5 out of 5 stars

P2P offer great quality and prices considering they also service each piece before selling, so there is piece of mind. P2P has always offered great service and communication and willing to provide as... See more

Rated 5 out of 5 stars

P2P were a pleasure to do business with. All my questions were answered promptly and accurately with no pressure or silly discounts (red flag). Website provides clear descriptions and pictures and d... See more

Rated 5 out of 5 stars

I couldn’t recommend highly enough. I now have 2 watches from P2PW both in incredible condition even better than described. Really well presented and packaged with a personal thank you note and delive... See more


Company details

  1. Watch Store

About past2presentwatches

Written by the company

True pieces of the past

past2presentwatches are a small UK business based in the Cotswolds, selling some of the best watches that are true pieces of the past that we have brought through to the present for you to take on into the future. Beautiful pre-owned watches. Instore you'll find timepieces from different era's and some amazing brands.

We are proud of our timeless pieces and refrain from polishing out the history that a watch has gained, we believe that we all show a few battle scars and age, it make us who we are. This is how we feel at past2present, we have gently serviced and brought these pieces to the present so you can take them on into the future.

At past2present, we also provide a range of services to our customers to ensure the maintenance and longevity of their timepieces.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great communication via the web chat…

Great communication via the web chat function. Very helpful for someone ordering their first vintage watch. Ordering process was simple with product arriving quickly, well packaged complete with a warranty card and watch case.

December 18, 2025
Rated 5 out of 5 stars

Lovely phone call about my order

Lovely phone call about my order. Reassurance on the purchase which was for a special birthday. Beautifully packaged with a higher quality watch box. This was a hard to find watch with not many options to buy. It was great to find it with this seller.

November 27, 2025
Rated 5 out of 5 stars

Second vintage watch from past2presentwatches

This was my second purchase from past2presentwatches. When it comes to vintage watches, I want to purchase from a trusted source and past2presentwatches have always met that standard for me. The buying experience with past2presentwatches is great. The watches are presented clearly and professionally on the website, are well priced in my opinion and are all of great quality. You can trust that every watch has been serviced and returned to a condition that does not take away the watch's history, but still looks fantastic on the wrist. All in all, I'm very happy with my purchases and if you are considering a vintage watch purchase I can thoroughly recommend them .

November 4, 2025
Rated 5 out of 5 stars

Great service from past2present

Great service from past2present. I had a problem with a loose stem and although I was a couple of months over the year's warrany, Steve fixed it without charge and returned the watch with a complimentary pouch. I would highly recommend Past2Present watches and will be looking out for my next purchase on their website!

Ed

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Good advice and watch arrived very next day beautifully wrapped and in immaculate condition. I love it! Would buy here again without hesitation.

November 3, 2025
Rated 5 out of 5 stars

First class online jewellers with a…

First class online jewellers with a perfect customer focused service. I recently purchased an omega speedmaster reduced from past2presentwatches.com and I'm absolutely gobsmacked by the stunning condition of the watch for the price I was able to buy it for. It's the 3rd watch I have bought from them, my first watch had a slight issue but I contacted Steve at past2present and within 3 days I had the watch checked and returned in perfect working order. I will be a customer for the foreseeable future!Well done guys and thanks again for a beautiful watch.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great watch & great service

I purchased a lovely vintage Seiko watch from Past2Present. The description & photos on the site were comprehensive, acurate & informative. The watch arrived quickly & really well packaged. A great service from a shop that I would be happy to buy from again.

October 17, 2025
Rated 5 out of 5 stars

Exceptional service

Exceptional service - i ordered two watches and they came through very quickly and securely. Finish and quality of them ( lord matic and king seiko) was brilliant- far better than the pictures and descriptions portray( watches better than described i still haven't seen the small mark on dial!)
I emailed seller and Steve contacted me back really quickly with advice - nothing pushy just honest replies which showed he is more into his watches than just the money. Prices i thought were good for something in such good condition and ready to go, even though they are around 55 years old they were running within factory spec- each watch comes with its own 12 month warranty card as well. Whats not to love!
Will be coming back to buy more when budget allows - hoping for a lord mavel hi beat ( hint!)
Thanks for the help Steve- appreciated.
Steve

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Vintage King Seiko 44KS 1967

The watch arrived this afternoon and it is in absolutely excellent condition. Not over polished, just very tidy in appearance with the gold Seiko emblem intact on the reverse of the case. The dial is immaculate and the watch winds and runs well. Many thanks.
Best regards,
Tim.

October 3, 2025
Rated 5 out of 5 stars

A very good purchasing experience.

The watch I purchased was accurately displayed on the website, a couple of questions were answered clearly, the watch arrived nery quickly, well packaged and presented and I am delighted with it. I have no hesitation in recommending past2presentwatches to anyone interested in vintage watches.

September 26, 2025
Rated 5 out of 5 stars

Bought a lovely watch from…

Bought a lovely watch from Past2Present. After almost a year, all of sudden my watch was having issues keeping time. Reached out to Steve and sent the watch in for repair. My watch was returned within 48 hours and running perfectly. I will definitely buy again. Communication was great! Thanks again.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

I'm not sure what went on with a sale i…

I'm not sure what went on with a sale i purchased from him on his ebay site due to a bit of FOMO.
Quickly contacted the seller directly through their website and came to a decent deal (had been previously talking to the seller directly anyway, I just missed this particular watch despite him saying he'd let me know if any come in that would be of interest)
Anyway, we agreed to cancel the sale on ebay and I would pay direct when the site loads the watch back online for sale but I've waited 2 days now, and the seller is ignoring calls or emails. I don't care if he sold it in the middle of the cancelling and updating the site. It's just common courtesy for him to let me know... It's a poor move, but I'd rather he let me know than ghost me... I'm not going to beg him to sell me a watch.

Up until that moment, he was great and communication was excellent. But now... it's non existent and clearly lacks some integrity so he'll be getting 1 star.

In response to your reply. I did not say anything about giving negative feedback so can you explain why you're not being honest?
We clearly agreed, and I have email proof that you said to wait until the item updates on your site and you'd provide a discount code once it does. That was your last email to me! So please stop lying. See quote below

"Yes, I hear the order has been cancelled, It will take a little housekeeping our end as the order cancellation travels through the systems.

I will complete everything in the morning and organise the listing for you. I will be in touch tomorrow." Sent 31/08/25. Your last email

August 29, 2025
Unprompted review
past2presentwatches logo

Reply from past2presentwatches

We’re sorry to hear you felt disappointed with your experience. For clarity, the watch you purchased on eBay automatically qualified for eBay’s Authenticity Guarantee — this is something neither sellers nor buyers can opt out of. It exists to protect both parties and ensure every watch is exactly as described.

After explaining this, you chose to cancel your order on eBay and proposed a private deal with significant discounts and extras outside of the platform. You also mentioned that if we couldn’t agree, you would leave negative feedback. While we value all feedback, we cannot compromise on authenticity or transparency, as these safeguards are in place to protect collectors and the wider watch community.

We understand it’s frustrating when a watch you want doesn’t work out, but integrity and clear communication are very important to us — as reflected in the many positive experiences our customers have shared. We wish you the best in finding the right piece for your collection.

— Past2Present Watches

Rated 5 out of 5 stars

Highly recommended for vintage watches

It’s very difficult buying older watches on-line because there is such a vast array of quality out there. So you have to do your research properly and then find a seller you are confident to buy from.
Past2presentwatches made it easy for a number of reasons:
Firstly a very good website with a chat function where all my follow up questions were addressed promptly and with a wealth of knowledge.
Secondly, no hard sell or gimmicks.
Third, and most importantly, a year warranty on the movement - which is a nice touch on watches that can be well over 50years old- which showed me I was dealing with a Company that backs their ability and product.
Finally, a return policy - which I didn’t need and did not expect to need by the time I had decided on my purchase.
Always do your research when buying vintage watches, but with that in mind I can highly recommend Past2presentwatches. I will certainly have them in mind for future purchases.

August 18, 2025
Rated 5 out of 5 stars

Amazing service from Steve

Amazing service from Steve,

2 watches I’ve purchased from them have been fantastic. Had one small issue with one, returned under warranty, was fixed and sent back to me the same day it arrived back with them!

Faultless customer care.

August 27, 2025
Unprompted review

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