The whole process went very smoothly, from order till delivery. I ordered on Friday and picked it up from the closest post office in Finland on the following Tuesday. It was slso very nice to get as... See more
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A full on 5 stars experience. Processing and delivery was insanely fast. Plushies came packaged safe and neat *plus* a stationary gift bag and a handwritten personalized note??!!! My heart melted. Kee... See more
Sent a few e-mails asking questions about sending a package to The Faroe Islands, and they were so nice and quick to answer! Very clear communication, and everything was super easy. My friend who reci... See more
They were super accommodating and allowed me to make the order from a different country than they normally ship to! It got here very well packaged with a super sweet note, which made me so happy! My b... See more
Company details
Written by the company
De leukste webshop voor kawaii stationery, gifts en lifestyle items! Of je nu de leukste Japanse stationery wilt gebruiken tijdens het journallen of op zoek bent naar super cute cadeaus, wij ontvangen je met open armen! Alle producten worden rechtstreeks verzonden vanuit ons magazijn in Nederland.
Contact info
Broeksloot 32, 3474HP, Zegveld, Netherlands
- info@pastel-palace.com
- pastel-palace.com
No complainst at all! ♡
Great service with a sweet personalized note added to my purchase! Everything arrived perfectly fine and and it was packaged very nicely
December 26, 2023
Super!
Shipped super quickly, even though it was between the Christmas and New Years period.
The order came with a handwritten note and doodle and some sheets of paper/stickers which was SO sweet! I'll definitely order here again in the future.
December 26, 2023
Love the cute bento box!!
Love the cute bento box for my daughter! :) Shipping was delayed a bit and it didn't arrive until the day after Christmas, although, through no fault of PastelPalace. Overall, I give 5 stars for the product for being just as described. Thanks PastelPalace!
December 2, 2023
Fast and friendly
This was my first Experience buying not from my country. The delivery was fast, my purchase came all safe and they wrote a little thank you card with some stationary freebes. I will probably Order again when i have the opportunity ^^
December 7, 2023
Nicest. Place. Ever.
Got my lobes pierced and it was such a lovely experience. Tilly is the lovliest person I've ever met, she made sure I was safe and comfortable and the thought that is put into the customers comfort is beyond belief! I was so nervous but she was always encouraging and it never felt awkward
December 12, 2023
Unprompted review
Reply from PastelPalace
Hi Rhiannan! We really appreciate your stellar review, but we are unfortunately not the intended recipient! We are just a humble kawaii gifts shop from The Netherlands :) We'd advise you to leave a review for them on Google, we're sure they'll love it!
Quick delivery and always a nice note…
Quick delivery and always a nice note along with your purchase, I love ordering here.
November 17, 2023
Lovely shop
Incredible experience, lovely shop that cares about its customer’s experience.
November 25, 2023
Came with cute goodies and quick shipping!!
My order arrived quickly, and came with some cute goodies and a handwritten note. I will definitely order here again!
November 23, 2023
I really appreciate you guys sending my…
I really appreciate you guys sending my order to the US. I don’t mind paying more to get the items I want. Everything went very well and I love my wallet! Thanks
November 7, 2023
Fast delivery with a personal touch
Fast delivery with a personal touch. Very happy with my purchase!
November 8, 2023
Very happy with my purchase
Customer service was very good and shipping was so fast! Love their products, will probably order again 👍
October 20, 2023
A full on 5 stars experience
A full on 5 stars experience. Processing and delivery was insanely fast. Plushies came packaged safe and neat *plus* a stationary gift bag and a handwritten personalized note??!!! My heart melted. Keep up the amazing work guys I'll most definitely order again soon 🥺
October 9, 2023
I love the product
I love the product, I even got a handwritten note with some stickers and notepads as a gift. Definitely will be a returning costumer!
September 30, 2023
I had a really good experience
I had a really good experience, my order was delivered really quickly!!
October 5, 2023
unique and beautiful gifts, great service
this webshop has unique and beautiful gifts. I was also very happy with the service.
August 23, 2023
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