PastelPalace Reviews 59

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The whole process went very smoothly, from order till delivery. I ordered on Friday and picked it up from the closest post office in Finland on the following Tuesday. It was slso very nice to get as... See more

Rated 5 out of 5 stars

A full on 5 stars experience. Processing and delivery was insanely fast. Plushies came packaged safe and neat *plus* a stationary gift bag and a handwritten personalized note??!!! My heart melted. Kee... See more

Rated 5 out of 5 stars

Sent a few e-mails asking questions about sending a package to The Faroe Islands, and they were so nice and quick to answer! Very clear communication, and everything was super easy. My friend who reci... See more

Rated 5 out of 5 stars

They were super accommodating and allowed me to make the order from a different country than they normally ship to! It got here very well packaged with a super sweet note, which made me so happy! My b... See more

Company details

  1. Gift Shop
  2. Hobby Store
  3. Scrapbooking Store
  4. Toy Store

Written by the company

De leukste webshop voor kawaii stationery, gifts en lifestyle items! Of je nu de leukste Japanse stationery wilt gebruiken tijdens het journallen of op zoek bent naar super cute cadeaus, wij ontvangen je met open armen! Alle producten worden rechtstreeks verzonden vanuit ons magazijn in Nederland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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Rated 5 out of 5 stars

will order again!

fast and nice customer service, my package arrived safely and i had the surprise that they added a little freebie bag with a few stickers and papers, along with a thank you card. they smelled surprisingly good too! very satisfied.

September 2, 2023
Rated 5 out of 5 stars

Really great customer service

Really great customer service, they even sent a cute little handwritten 'thank you' note with stickers and an assortment of pretty note paper! Shipped almost immediately and I would absolutely order with them again!

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing humans, super accomodating!

They were super accommodating and allowed me to make the order from a different country than they normally ship to! It got here very well packaged with a super sweet note, which made me so happy! My boyfriend’s dog tore up my original stuffed animal, and they helped me get a new one! I super appreciate these two, because this means so much to me! Thank you!!

August 17, 2023
Rated 5 out of 5 stars

Great service and nice quality

Sent a few e-mails asking questions about sending a package to The Faroe Islands, and they were so nice and quick to answer! Very clear communication, and everything was super easy. My friend who recived the package was so happy, everything was good quality and there were even a couple of extra gifts, and a personalised message. Such a good expirience, would definitely buy from them again!!!

July 25, 2023
Unprompted review
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