Pathway through Pain Reviews 

729
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers had a great experience with this company. Customers find the online platform extremely easy to use, deeply appreciating the clear speakers and the very useful relaxation videos that truly help with daily pain management. Many individuals enjoy having continuous access to a personal digital library so they can easily revisit helpful tools and practical ideas whenever needed. However, some people mentioned that certain relaxation and meditation techniques did not work for them personally or felt quite repetitive after previous attempts. Consumers also noted that the overall program offered nothing entirely new for individuals who had already explored extensive self-help methods over the years.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the platform is easy to use and... See more

Product

People report ambiguous experiences with the product, expressing mixed views on its effectiveness for pain... See more

Service

Customers consistently note negative experiences with service, highlighting concerns regarding medication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have completed the course although there were not many things that I haven’t already exercised. Also, most questions were about joint pain therefore I couldn’t answer them as it was not relevant t... See more

Rated 4 out of 5 stars

I think this is a great way to help with pain management if you haven't tried any self help. For me, i have tried all of these methods before, so was quite disappointed that there wasn't any new idea... See more

Rated 4 out of 5 stars

Found most helpful that pain doesnt mean damage, encouraged me to believe I can do more things by giving goals to achieve. Found the relaxation videos very helpful.

Rated 4 out of 5 stars

I found the mediation sessions helpful and the exercises useful. I think its also great that everything is then stored in your library for a later date that you can go back to even once the course is... See more


Company details

  1. Mental Health Service

Written by the company

Pathway through Pain is a digital Pain Management Programme (PMP) for chronic musculoskeletal pain. Trusted for over a decade, this accessible digital therapeutic has been shown to deliver significant and often life-changing results for individuals seeking to better self-manage chronic pain.


Contact info

3.9

Great

TrustScore 4 out of 5

729 reviews

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3.9

All reviews

(729)

71 reviews in the last 12 months

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Rated 2 out of 5 stars

Very basic and if you have already…

Very basic and if you have already completed reconnect to life, it’s very patronising and basic. Great if you have no understanding and not educated in your own health condition. With fibro, it’s just another “doctor” saying “it’s all in your head and move more”. People either CFS and fibro WANT to move more but can’t… Felt even more demoralised after completing than I did before starting it.

July 21, 2025
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Reply from Pathway through Pain

Thank you for your feedback. Sorry to hear you didn't enjoy the chronic MSK pain management programme.

The program is designed to be as inclusive as possible to meet the needs for beginners as well as those who may need a reminder of the practices that underpin successful daily persistent MSK pain management. We try to encourage everyone who participates to give everything a try and to take from the programme what they need and leave the rest, to suit those at different stages on their pain self-management journey.

Pathway through Pain delivers all the elements of an intensive Pain Management Programme (PMP) in a flexible on-demand format. I can only apologise that you felt this was too basic for your needs at this time. Perhaps your health service referred you to the programme too soon after participating in another similar therapy, so this felt like repetition for you.

Please refer back to your health service to discuss alternative treatment options that may be more suited to your needs.

Rated 5 out of 5 stars

This course was easy to sign up to

This course was easy to sign up to. It contains useful information and I like the relaxation classes. I also like the fact that all the information goes into a library that you can refer back to when needed.
However I have done 2 very similar programmes like this before in groups and I think that works far better as online there is no one to have discussions with.
I am continuing to use the tools given but not much has changed in my pain.

June 21, 2025
Rated 4 out of 5 stars

The course was interesting in 3/4 of…

The course was interesting in 3/4 of the information and guided sessions, most was constructive but some of the videos I found very monotone and had to watch a couple of times as hearing not great, I found the medication section frustrating as it didn’t really help me, the relaxation and meditation section were very helpful and greatly appreciated, although the most of it I quite often put in to practice the breathing the training your brain to rethink the pain I found frustrating. But the pacing and breathing and redirecting my thoughts to positives was also helpful

June 12, 2025
Rated 5 out of 5 stars

Overall a positive experience

I liked the presentation of the program and got some good strategies for managing my pain. I was already doing some things very similar to some of the suggestions. Overall, a positive experience.

May 28, 2025
Rated 4 out of 5 stars

Well worth following

Overall review of causes and types of pain is useful. Presentation of pathways for relief is clear and encouraging. Stopping points and provision of the Library makes it easy to refresh, check exercises and practise the meditations. I look forward to working through the programme again.

May 24, 2025
Rated 5 out of 5 stars

Help to overcome fears.

The course gave me the courage to push myself forward with exercises without worrying about doing any damage to my back. I also found the Mindfulness helpful as I’m not very good at relaxing. Having completed the course i feel that I have made progress and have the tools to take things forward.

May 15, 2025
Rated 1 out of 5 stars

Just videos

We're u can't speck to a person u can't explain about certain aspects of your condition and disability and that alot of this course was not been completed due to not physically able to do it or certain triggers and I feel it didn't make a difference to me I completed the whole thing and tried all that I could but I was better off with what I was already doing and getting out of my own routine put me in more pain

May 7, 2025
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Reply from Pathway through Pain

Thank you for your feedback.

Please note that Pathway through Pain is a digital self-directed pain management program. It is designed to be as inclusive as possible for a range of chronic pain conditions. Participants are encouraged to take from it what they need and is relevant to their condition.

I'm sorry to hear the program wasn't best suited to your condition. Where applicable, please refer back to the health service/practitioner that referred you to Pathway through Pain to discuss alternative treatment options.

Wishing you all the best from the Pathway through Pain Team.

Rated 5 out of 5 stars

I found it refreshing to have…

I found it refreshing to have information given about different techniques I can use for putting me back in the driving seat so I am able to control my body with out using heavy drugs to control the day to day pain

March 28, 2025
Rated 5 out of 5 stars

A good mixture of techniques.

I found the course to be very easy to follow, everything is explained very clearly. I have felt some benefit from the relaxation techniques and meditation. I am hoping that I will get some long term results from following the exercises. I finished the course in the expected time even though I had a lot of days when I really wasn't up to doing any of it.

March 31, 2025

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