Pathway through Pain Reviews 

729
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers had a great experience with this company. Customers find the online platform extremely easy to use, deeply appreciating the clear speakers and the very useful relaxation videos that truly help with daily pain management. Many individuals enjoy having continuous access to a personal digital library so they can easily revisit helpful tools and practical ideas whenever needed. However, some people mentioned that certain relaxation and meditation techniques did not work for them personally or felt quite repetitive after previous attempts. Consumers also noted that the overall program offered nothing entirely new for individuals who had already explored extensive self-help methods over the years.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the platform is easy to use and... See more

Product

People report ambiguous experiences with the product, expressing mixed views on its effectiveness for pain... See more

Service

Customers consistently note negative experiences with service, highlighting concerns regarding medication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have completed the course although there were not many things that I haven’t already exercised. Also, most questions were about joint pain therefore I couldn’t answer them as it was not relevant t... See more

Rated 4 out of 5 stars

I think this is a great way to help with pain management if you haven't tried any self help. For me, i have tried all of these methods before, so was quite disappointed that there wasn't any new idea... See more

Rated 4 out of 5 stars

Found most helpful that pain doesnt mean damage, encouraged me to believe I can do more things by giving goals to achieve. Found the relaxation videos very helpful.

Rated 4 out of 5 stars

I found the mediation sessions helpful and the exercises useful. I think its also great that everything is then stored in your library for a later date that you can go back to even once the course is... See more


Company details

  1. Mental Health Service

Written by the company

Pathway through Pain is a digital Pain Management Programme (PMP) for chronic musculoskeletal pain. Trusted for over a decade, this accessible digital therapeutic has been shown to deliver significant and often life-changing results for individuals seeking to better self-manage chronic pain.


Contact info

3.9

Great

TrustScore 4 out of 5

729 reviews

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Replied to 69% of negative reviews

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3.9

All reviews

(729)

71 reviews in the last 12 months

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Rated 3 out of 5 stars

A lot of it I already know

A lot of it I already know, I was in the armed forces and I know how to actually walk, swim and "go and do some ironing" hahaha.
Anyway I need more pain medication not videos on how to listen to some music and look at the stars. I would actually like to speak to someone at the painteam ' two year waiting list' I've been told, we'll I probably won't be walking by then and in a wheelchair, at least I'll have more time to watch stupid videos. 🙄😊

July 6, 2026
Rated 4 out of 5 stars

Their words feel like they describe…

Their words feel like they describe your situation exactly; you feel like they've lived through it personally and understand it, but it doesn't cure you 100%. It only greatly helps you learn how to deal with the situation, overcome it, and live your daily life.

May 22, 2026
Rated 4 out of 5 stars

Yes, I would recommend to anyone with issues

It was good to see that most of what was talked about I could relate to, so I know I’m not the only one. However most of the physical aspects I already was aware of so I didn’t really benefit from them. Other parts were great though like the meditation videos to help relax.

May 20, 2026
Rated 1 out of 5 stars

Around we go again. FEELS LIKE NO ONE CARES.

I’ve been on pain management clinic intermittently due to clinics being closed twice and administrative blunders. There has been no urgency to my necessary re-referrals and I’ve been through the Pathway through Pain programme or it’s predecessor a number of times. It’s pretty depressing to suffer an injury in 2018 and being medicated since with my circumstances getting worse and access to services also getting worse. I was discharged from my last pain clinic because they no longer met criteria to be a pain clinic. At the time of choosing they were the only green = good, coded clinic.

When my first appointment arrived they explained they didn’t manage medication (no prior information regarding this).

The information provided in the PTP is a repetition and didn’t assist pain management for me. It was very discouraging.

May 12, 2026
Pathway through Pain logo

Reply from Pathway through Pain

Thank you for your review. I'm sorry to hear of your discouraging experience with your healthcare pathway.

Please note that we're not a health service. We operate the Pathway through Pain programme only. Referrals come to the digital therapeutic from a variety of settings, including health services. We do not have access to your healthcare pathway or your medical records.

Pathway through Pain is a self-directed digital Pain Management Programme (PMP). I can understand you finding the programme repetitive if you have been referred to us several times. I hope you found some benefit from the programme.

Please revert to the health service that referred you to the programme to discuss your care pathway.

With best wishes,
The Team
Pathway through Pain

Rated 5 out of 5 stars

Hello

Hello.
I enjoyed the program and learned few things. I wish there was a book that I could order so I could go back to it and read.
Thanks

April 28, 2026
Rated 5 out of 5 stars

A useful course

I really enjoyed the course and looked forward to the next session each time. I found the relaxation sessions very useful and I will carry on doing those. All the speakers explained their topic clearly and were easy to follow. The course was very well put together. Thank you.

May 3, 2026
Rated 5 out of 5 stars

I found this to be very good and…

I found this to be very good and helpful the conversations the relaxation & exercise videos were very helpful although I am still in pain a with OA i am continuing logging in to access the videos as will do anything I can do to try to ease the pain , because of serious health issues and the medication I have to take painkillers are very restricted and no anti inflammatory medication at all . I did feel they explained a lot about my pain and management and how to cope and ease it a little bit, unfortunately my GP has written me off at 75 I always been active and now I struggle daily and have now been told there’s no more they can do and I shall be in pain for the rest of my life which is very depressing.

April 22, 2026
Rated 3 out of 5 stars

Very well worth persevering to the end.

I am very pleased that the relaxation and meditation sections are still available to action. I felt that they were too quickly incorporated.They are something that I haven’t tried before this programme and I now want to keep up.
The exercises are very well actioned.

April 23, 2026
Rated 3 out of 5 stars

Not sure this was the correct pathway…

Not sure this was the correct pathway for me considering all the chronic issues I have and experienced for so long after nerve ablation, spinal blocks, physio, ice therapy, and yet my MRI and X-rays recently revealed the deterioration of arthrosis, cervical spondylitis, spina bifida occulta, left hip dysplasia, right knee replacement after 20 years causing issues aswell as arthrofibrosis
Lag in left lower leg from lateral cruciate ligament

December 1, 2025
Rated 3 out of 5 stars

It would be nice if I could have glass…

It would be nice if I could have glass of wine to relax but on pain medication it’s no no.and going in the garden or beach to sun bath is not good for skin and having a fag is definitely not good you I think these should taken out

April 2, 2026
Pathway through Pain logo

Reply from Pathway through Pain

Thank you for your feedback. We'll bear your suggestions in mind on our next review of the program content. Please note that some sunshine is incredibly beneficial for the body and mind, especially red light which is at a higher intensity at sunset. Wishing you all the best.

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