Patriot Gold Group Reviews 

699
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their high level of knowledge, professionalism, and helpfulness, making all interactions pleasant and informative. The customer service is frequently highlighted as exceptional, with many appreciating quick responses, proactive follow-ups, and a personalized approach. Reviewers found the entire investment process smooth, efficient, and stress-free. People felt confident and at ease with their investments, often noting the company's commitment to their financial well-being. Many reviewers also appreciated the personalized guidance and felt valued throughout their experience. The service is highly recommended by customers for simplifying complex financial decisions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional availability and... See more

Service

Customers had positive experiences with service, consistently reporting it as great and top-notch, with many... See more

Product

Consumers find the product to be positive, with many highly recommending the purchase or sale of metals,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as great, wonderful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim W. was very easy to work with. I wasn’t interested in coins (only bars). He allowed me to sell my current portfolio and was easy to work with when I rebought. Would highly recommend Patriot Gold g... See more

Rated 5 out of 5 stars

Andy Clay and Tim Ranson were very informative about precious metal being part of my retirement portfolio and hedge against inflation. Also tax free 401K rollover convinced me to act without hesitati... See more

Rated 5 out of 5 stars

Patriot Gold, the name alone says hard work, honesty, trust, faith, value, savings etc... That is what first caught my eye. Through my years of transactions working with Patriot Gold Group I have been... See more

Rated 5 out of 5 stars

During these uncertain times, Kristen Tucker and Patriot Gold Group made my first investment in precious metals stress-free and rewarding. The entire IRA transfer process was handled by them, and Ch... See more


Company details

  1. Gold Dealer

Written by the company

Patriot Gold Group is the collaboration of the leading industry experts in Precious Metals. We would like to welcome you to The Patriot Gold Group Family of Investors and thank you for visiting and bookmarking our website.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

699 reviews

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No recent history of asking for reviews

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5.0

All reviews

(699)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

My good fortune in my travels to invest in gold.

With what has been happening in the stock market recently, I decided that precious metals was the best way to go. Also, with research, I found that Patriot Gold suited my need perfectly. And I was so fortunate to have Kristen as my customer service rep. Any uncertainty I was confronted with quickly disappeared with her extensive knowledge of precious metal investment. Kristen is a gem!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Jimmy was courteous and punctual

Jimmy was courteous and punctual. We had time difference, East Coast vs West Coast. He worked to accommodate my needs and explained the process in detail. He sent over the appropriate paperwork and explained the process thoroughly. I received the product I ordered in 3 days, about two weeks earlier than expected. Jimmy followed up on the transaction a few days later and my wife and I were pleased with the product we received. The product was extremely carefully packaged and arrived in perfect shape.

I would purchase from Patriot Gold Group again.
Jim

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

I have been with Patriot Gold for…

I have been with Patriot Gold for almost a year now, when i rolled over my 401k into physical gold, and did a IRA, they were tremendous in helping me do so .With the help of Larua, and Matt Mcgewn, If i have any issues they are very helpful,It was very comforting to have true patriots handeling my money, great company!

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Transaction with Mrs. Tucker

Mrs. Tucker is very professional and very pleasant to deal with. She explained the process in great detail. I have contacted her on several occasion and each time she responded quickly with the requested information and ready to help. I love to do business with her.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

First Time Purchasing Experience 

Patriot Gold Group made my first experience seamless and stress free. The team was knowledgeable, patient and never pushy. Highly recommend for anyone looking to grow their wealth

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and reliable

Liz is excellent at providing customer service and Patriot Gold Group offers an excellent product. Reliable and trustworthy. She answers all questions and provides correct information. She is thorough and timely! Top notch and I highly recommend.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great, I was concerned about the amount on my invoice not matching what was shown in my Equity account but it explained to by Liz Lane she did a outstanding job. And I do appreciate the call back from the customer service.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Liz Lane at Patriot Gold is the best.

Working with Liz Lane at Patriot Gold is the best. She provides excellent customer support in a world that has forgotten what customer support and service is all about. I wish the rest of the world could take a page out of Liz’ playbook. The world would be a much happier place if we were all treated as well.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable

Patriot gold was very helpful in rolling over my retirement accounts from various employers into one. They also helped me to diversify between gold and silver. They took a complicated situation and made sure I understood the transactions.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Kelly Cook and Kristen Tucker “Superstars”!

Meeting Kelly Cook and Kristen Tucker made me feel very comfortable in making my purchase, I have already made up my mind to buy precious metals but didn’t know what to do. They educated me and helped me do the things that I needed to do on my end, after completing the items that I needed with my retirement institution I called them back, they verified the information needed to continue. When that was completed and some Docusign had been signed, Kristen Tucker called me to tell me everything was cleared and that I was ready to move forward. Kristen guided me every step of the way literally! I consider myself a very lucky person to have met Kelly Cook and Kristen Tucker! They are both “Superstars” in my book! I hope that when I am ready again to make a purchase that I will be able to talk with them again! Thank you Kelly and Kristen and all of you for your kindness and professionalism!

December 19, 2024
Unprompted review

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