Patriot Gold Group Reviews 

699
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their high level of knowledge, professionalism, and helpfulness, making all interactions pleasant and informative. The customer service is frequently highlighted as exceptional, with many appreciating quick responses, proactive follow-ups, and a personalized approach. Reviewers found the entire investment process smooth, efficient, and stress-free. People felt confident and at ease with their investments, often noting the company's commitment to their financial well-being. Many reviewers also appreciated the personalized guidance and felt valued throughout their experience. The service is highly recommended by customers for simplifying complex financial decisions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional availability and... See more

Service

Customers had positive experiences with service, consistently reporting it as great and top-notch, with many... See more

Product

Consumers find the product to be positive, with many highly recommending the purchase or sale of metals,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as great, wonderful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim W. was very easy to work with. I wasn’t interested in coins (only bars). He allowed me to sell my current portfolio and was easy to work with when I rebought. Would highly recommend Patriot Gold g... See more

Rated 5 out of 5 stars

Andy Clay and Tim Ranson were very informative about precious metal being part of my retirement portfolio and hedge against inflation. Also tax free 401K rollover convinced me to act without hesitati... See more

Rated 5 out of 5 stars

Patriot Gold, the name alone says hard work, honesty, trust, faith, value, savings etc... That is what first caught my eye. Through my years of transactions working with Patriot Gold Group I have been... See more

Rated 5 out of 5 stars

During these uncertain times, Kristen Tucker and Patriot Gold Group made my first investment in precious metals stress-free and rewarding. The entire IRA transfer process was handled by them, and Ch... See more


Company details

  1. Gold Dealer

Written by the company

Patriot Gold Group is the collaboration of the leading industry experts in Precious Metals. We would like to welcome you to The Patriot Gold Group Family of Investors and thank you for visiting and bookmarking our website.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

699 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(699)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jim is great!

Jim my representative is informative and very knowledgeable when advising me about my purchases. Jim also sends me information regarding my purchases and details.

April 28, 2025
Unprompted review
Rated 3 out of 5 stars

New Interest

Cannot give an honest review at this time. I need to familiarize myself further, then I can give a more accurate review. I will return to update.

April 14, 2025
Unprompted review
Patriot Gold Group logo

Reply from Patriot Gold Group

We take great pride in helping consumers buy gold and silver and in providing 5-Star customer service. Unfortunately, we do not have any record of you being a client or calling us as a prospective client. If you are interested in having one of our experts help you secure the most competitive pricing on gold and silver, please call us at 1-877-714-3198.

Rated 5 out of 5 stars

Customer Care

Everything has been handled very professionally and in a timely basis. The customer care is second to none and they make sure I understand everything that is being done.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

We purchased gold and silver for our physical gold and silver IRA

We purchased gold and silver to be deposited into our physical gold and silver IRA account from Patriot and Kristin helped with every step along the way. Our metals are now stored safely in a depository as we watch the value of precious metals increase. The process was made very simple for us, and we won't hesitate to purchase from Patriot again.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable

They were very knowledgeable and professional. They explained the differences in the pieces and helped give me more knowledge on coins.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

The sales reps

The sales reps: Andy Clay and John Hummell took their time and patiently explained various options available for converting to a precious metal backed IRA.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

The folks at Patriot Gold Group have…

The folks at Patriot Gold Group have been nothing but professional and wonderful to work with.  Their knowledge and experience gives me confidence as a customer and I highly recommend them, especially to anyone desiring IRA diversification.  Reasonable rates, prompt followup and consistent customer service makes this a winning team I am happy to do business with.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great JOB !!

Delivered safe and sound, much faster then I expected, I will recommend to my family & friends

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Nervous about making such an important…

Nervous about making such an important investment? Ron and Frank were so helpful, explaining everything and accommodating in every way. Put your mind and heart at ease and let PGG help you transition into a different investment path. You won’t regret it.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

We converted our 401k’s to coins with…

We converted our 401k’s to coins with Patriot gold 6 years ago and since then we’ve made several withdrawals. All of them netted us almost 100% profit. We have been working with Jack Haney for the entire time and he has been very helpful. We would recommend him to anybody!

February 1, 2025
Unprompted review

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