Patta Reviews 272

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I had an issue with a Patta longsleeve quality. After explaining my situation, both Junessa and Milton took the time to review my case and discuss possible solutions. While we didn't immediately... See more

Rated 5 out of 5 stars

Recently been added to the patta gold access list! Cannot be happier, already getting some fire kicks. It feels so good to have one of your favorite brand that you consider so special making you... See more

Company replied

Rated 5 out of 5 stars

Patta are a legendary brand, they’re one of very few out there that genuinely put their supporters first above all. During the Chlorophyll launch my order was accidentally cancelled but when I got... See more

Company replied

Rated 4 out of 5 stars

I was shipped the wrong size. I emailed customer service and they were very quick to respond and never made me wait anymore than 12 hours for a response. A shipping label was sent to return the shoes... See more

Company replied

Company details

  1. Streetwear Store

Written by the company

Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.


Contact info

4.2

Great

TrustScore 4 out of 5

272 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Awesome customer service

Neede help from customer service and they went above and beyond - can’t rate them highly enough

June 17, 2024
Unprompted review
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Reply from Patta

Thanks a lot!

Rated 5 out of 5 stars

Very good customer service & very…

Very good customer service & very reactive. I had an issue with an order and the customer service fixed it in a couple of minutes.

Also a very good app and a very good product selection.

June 17, 2024
Unprompted review
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Reply from Patta

Thanks yo!

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Dealt with my query within a few minutes and everything sorted. Thanks so much!

June 17, 2024
Unprompted review
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Reply from Patta

Thanks Boudi! ✌🏽

Rated 5 out of 5 stars

If I could give more stars, I would!

If I could give more stars I literally would because the service I received from Nadim was by far, above and beyond. When a company employs customer service agents that show genuine concern, care and attention to the issue at hand, they can't go wrong. So impressed with the quality of the brand and now, with the level of quality service given.

June 13, 2024
Unprompted review
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Reply from Patta

That's great to hear Donna! ❤️‍🔥

Rated 5 out of 5 stars

Super team

Super team, very quick, easy and wonderful, thank you!

June 4, 2024
Unprompted review
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Reply from Patta

Thnx Linaaaaa 🫶🏽🫶🏽

Rated 5 out of 5 stars

Great customer service

After my recent purchase had an issue with one of the items but the team at Patta resolved the issue immediately. Contact was great & made me feel like i was a valued customer. Great customer service & would definitely recommend them. Very happy with the service & will 100% be buying more items!

June 3, 2024
Unprompted review
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Reply from Patta

Thanks Pete! Much appreciated!

Rated 5 out of 5 stars

Only love

Fantastic brand, fantastic customer service which feels like a true extension of the brand. I love the love that lives at Patta. One of a kind :)

May 7, 2024
Unprompted review
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Reply from Patta

Thanks Rob! ❤️‍🔥

Rated 5 out of 5 stars

Quick

Quick, very helpfull and friendly response

May 7, 2024
Unprompted review
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Reply from Patta

Thank you Michael! ✌🏼

Rated 5 out of 5 stars

Quality service!

Both the people in the store in Amsterdam and customer service has never disappointed me. Knowing patta for over 20 years, the growth they had on this field has been enormous.
If you treat people with respect you will get respect, same applies when dealing with customer service.

May 3, 2024
Unprompted review
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Reply from Patta

Thanks Lennart!

Rated 5 out of 5 stars

Fast and clear respone + solution

Quick and clear response, accidentially made a mistake in my orders and the customer service team resolved it very shortly! Thanks again Patta.

April 26, 2024
Unprompted review
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Reply from Patta

We appreciate it! ✌🏽

Rated 5 out of 5 stars

quick responses save a lot of time

There was some confusion about an order, but it was settled very quickly because of the swift handling of the customer service department. I could go on with my work day within no time, and so could they. Lovely.

April 22, 2024
Unprompted review
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Reply from Patta

Thanks Amy! 🙏🏽🙏🏽🙏🏽

Rated 5 out of 5 stars

I had an issue with my giftcard

I had an issue with my giftcard, it didn’t work. I wrote a mail and received immediately a response. Problem solved! Shout out to Farzand!!

April 10, 2024
Unprompted review
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Reply from Patta

Thanks Elly! ❤️‍🔥

Rated 5 out of 5 stars

Not received order but issue was made up for, amazing

Made a order for the heart keyring and although I got a email to say it was shipped the order didn’t arrive which sucked as it was for a Valentine’s Day gift for me and my boo. Emailed customer support and massive shoutout to Yasmina for putting in the effort to make it right! So big up to you! Turned out after some emailing back and forth the item I ordered the warehouse crew manage to found some stock left so without hesitation I copped again plus grabbed another item. Been a patta fan for the past 10 years. So Mad love and thanks again!

February 15, 2024
Unprompted review
Patta logo

Reply from Patta

Thanks Matt! You're the best! 🔥🔥

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