I had an issue with a Patta longsleeve quality. After explaining my situation, both Junessa and Milton took the time to review my case and discuss possible solutions. While we didn't immediately... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Recently been added to the patta gold access list! Cannot be happier, already getting some fire kicks. It feels so good to have one of your favorite brand that you consider so special making you... See more
Company replied
Patta are a legendary brand, they’re one of very few out there that genuinely put their supporters first above all. During the Chlorophyll launch my order was accidentally cancelled but when I got... See more
Company replied
I was shipped the wrong size. I emailed customer service and they were very quick to respond and never made me wait anymore than 12 hours for a response. A shipping label was sent to return the shoes... See more
Company replied
Company details
Written by the company
Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.
Contact info
Zeedijk 68, 1012 BA, Amsterdam, Netherlands
- +31 20 3318571
- info@patta.nl
- patta.nl
4.2
Great
272 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good contact
I recive today a pakkage . It was incomplete . Contacting with email and we find a solution . I get a gift card. The help me very well.
Good job
February 19, 2024
Unprompted review
Reply from Patta
Thanks Igor, we appreciate your feedback.
Super good and fast customer service!
February 7, 2024
Unprompted review
Reply from Patta
Thanks Jens! Highly appreciated! 🫶🏽
Good support!
Something went wrong with the delivering of my package, but fortunately the Patta support responded really quickly and professional. Really appreciate the time and effort the support team put into making sure I got my package in the end!
Thanks!
February 1, 2024
Unprompted review
Reply from Patta
Thnx Daan! 🫶🏽
I hadn't experienced such professional…
I hadn't experienced such professional support for a long time as with you!
All the best and good luck to you!
Thank you very much. The Worker who helped me was Farzand. Very nice guy!!
January 30, 2024
Unprompted review
Reply from Patta
Thanks Zinar! Much love!
Phenomenal customer service
I had an issue regarding my package and the customer service went beyond what was expected and out of their way to rectify the issue. Patta is a great store and I will be definitely purchasing from them in the future.
January 18, 2024
Unprompted review
Reply from Patta
Thanks Darryl! All love, enjoy the fire pair! 🔥
Top Tier Brand
Top Tier Brand
Every time I shop at patta the experience is wonderful. The people, the cloths and the experience never disappoints. Long live Patta 🫶
December 5, 2023
Unprompted review
Reply from Patta
Major love henry! ❤️
GOLD TIER 👐🏼
Initially I thought this whole “gold tier access” thing was a scam, but I’m glad I was wrong. The love for PATTA started with the Air Max 1 collabs and has grown ever since. It’s nice to see a brand give their supporters some recognition.
Shoutout to Yamila, Dahirah, and Tomas for the quick response time and the great customer service. Respect!
I’m a little late, but I wanted to show some love. Much appreciated. 🤙🏼🤙🏼
December 12, 2023
Unprompted review
Reply from Patta
Thanks for the support Jordan! Much appreciated. 🔥🔥🔥
trust
The customer service was quick and accurate, which made me feel at ease.
I will continue to use your site.
December 4, 2023
Unprompted review
Reply from Patta
Great to hear Takuya! 🫶🏽
Love this brand
Love this brand. Fresh garms….and great customer service (when needed). Yamila has been particularly helpful when I have had some questions.
December 2, 2023
Unprompted review
Reply from Patta
Thanks Andrew! 🔥🔥
Patta
Patta, the Brand and their employees are a very good Combination.
The Quality, the collaborations with other Brands are truly cool.
One last sentence is for Yamila , Thank You very much for your help and your positiveness.
You made my day
December 1, 2023
Unprompted review
Reply from Patta
Thanks Marius! ❤️
Yamila help me to solve the problem on…
Yamila help me to solve the problem on changing delivery address and receiver name quickly.
November 30, 2023
Unprompted review
Reply from Patta
Good to hear! Thanks!
Top notch!
Great shop, great product and great people. Customer service is on point, always quick response and very helpfull.
November 23, 2023
Unprompted review
Reply from Patta
Thanks Stefan! ✌🏽
Perfect
Great store with a great history, an amazing assortment, and brilliant service.
November 24, 2023
Unprompted review
Reply from Patta
Thanks Aleksandra! ✌🏽
Communicative and Helpful Members
When I first ordered a pair of shoes from PATTA they had taken the money, but the order had not gone through, after we reached out Tomas assured me my money would be back within the hour and about 20 minutes later it was back in my account. He also helped me once I was able to actually complete my order, but I hadn't received any shipping information after a week. I reached out once again, and he personally looked into it and found another error in my order and got the IT team to resolve it along with reaching out to the warehouse team to locate my package specifically. I was able to get my shipping information and a estimated delivery date all thanks to Tomas.
November 8, 2023
Unprompted review
Reply from Patta
Thanks John! All love! 🫶🏽
Asked the customer service for an…
Asked the customer service for an invoice. They are ignoring my emails for 2 weeks now. Thats very sad.
Edit:
Tried to send them a mail with another email-account and got my invoice instant.
October 23, 2023
Unprompted review
Reply from Patta
Hi Jan, thanks for reaching out. We always send out invoices immediately when requested. We also can't find anything on your name when we do a search in our inbox (I'm afraid they're not getting past the spam filter). Can you please give us a ring on +31 20 3318571. We'll get you sorted straight away. Apologies for the inconvenience. 🙏🏽
Was a nice phone call
Was a nice phone call. She helped me out very good. And I'll get a relpy in 30 min. This is good customer service. The quality of merch is the best! Will order again
October 31, 2023
Unprompted review
Reply from Patta
Thanks Roy!
Perfect!
Excellent website, high quality clothing with lots of choice. Well packed and prompt delivery. Yamilla was extremely helpful with my purchase
November 1, 2023
Unprompted review
Reply from Patta
Thank you John!
I had a problem with my Jacket so the…
I had a problem with my Jacket so the Patta team were reactive and offred me solutions. all good
October 31, 2023
Unprompted review
Reply from Patta
Thank u Taieb! All love!
Very grateful for Yamila
Very grateful for Yamila. She assisted me in placing two orders successfully. Also advised me the correct website being based in the US. Timely response and very helpful. Thank you Yamila!
October 30, 2023
Unprompted review
Reply from Patta
Thanks for the feedback Nabil! All love
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.