PAUL MARIUS Reviews 

Nice fabric, received quickly.

Easy order. Fast delivery. Nice product.

I am a bit disappointed because the bag is gourgeous but the colour in the back is already fading away from touching me… after just 4 days, it s a shame….

Quick and exactly the teddy I wanted, so stylish and warm.

Good the bag was arrived so fast. Thanks you for your réactiviy. My wife was verry happy to receive it

Fast, efficient, beautiful products!

The bag is awesome ! It’s quite big to be use as a school bag and more importantly it’s red inside. I’m in love

Very good product!

Soo good it’s perfect
My bag is better in real

Not happy with mu shopping experience as I am chasing people to get info about my shipping

Beautiful messenger bag. Postage was very quick and efficient. I will be ordering the backpack very shortly. The quality of the leather is superb. The colour is absolutely stunning. Thank you. Natalie

As a first time customer I placed my order on the 18th of April 2023, based on the mixed reviews especially from the lady in GB 🇬🇧 Deborah I was a bit anxious as I’m also based in GB 🇬🇧. I emailed Paul Marius team 3 times to find out when my items will be shipped. Only after I called and spoke to Victor who assured me my item should’ve been shipped on the 21st of April 2023 and I should check my spam folder. I still have not received any shipping confirmation or tracking. He then finally replied my 3rd email after our call. As a first time customer I’m not filled with any confidence at this stage that I will receive my item. It is now day 6, 24th April 2023 and after calling again and requesting today I have finally been sent my shipping confirmation with tracking information from Parcel Force. Fingers crossed I receive my item soon. Today is now the 26th of April 2023 day 8 and Parcel force have not delivered my item today as per text I received and claimed I was not available even though I work from home.I have sent an email into their customer service team awaiting a response.

I ordered a beautiful small backpack and was delighted when it arrived. The third time I used it the strap broke as a result of the rivet snapping. I emailed the company for advice regarding sending the item back without paying postage (as I live in the UK and the fault was theirs so I shouldn’t be out of pocket). They replied a few days later asking for my address so that they could send a replacement rivet, and suggested that I go to my local shoemaker to get them to reattach it. What a disappointing and unreasonable suggestion considering that the fault lies with them. I’m therefore going to pay to send back the backpack and ask for a full refund, let’s hope they respond appropriately.

I really love the quality of the bags I bought. I have several small leather products like pencil cases, wallets and a handbag. And everyone is a little piece of art. The metallic finish on some of the products, stays well over time. I have bought some of the things in store, but also, more recently, online. Great service, fast delivery. I will definitely order more in the future!

I bought a travel bag which is superb, the style, the leather everything about it is high quality. I have a few smaller pieces from Paul Marius and will purchase more. Excellent item and very good service. Thank you, merci.