Horrible craftsmanship quality. Stitches looks like done by 5 years old children. Quality of finished product looks nothing like their website. Ornaments are cheaply built too! Leather looks and feels... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The ordering process was easy, fast international delivery and the product looked like on the pictures. It was my first order and surely not my last. I am very happy with the product quality :)
Love Paul Marius bags, we live in Normandy and it’s great to buy from a Normandy company. Great quality leather, prompt delivery, been buying for 10 years.
The website is relatively easy to navigate - for an English speaker. I am very happy with my men’s’ shoulder bag. I received it in at my home in Savannah, Georgia USA in just 5 days! The only surprise... See more
Company details
- Leather Goods Manufacturer
- Bag Shop
- Bags and Luggage Store
- Handbags Shop
- Leather Goods Store
- Luggage Store
About PAUL MARIUS
Written by the company
Créée en 2010 par Florent Poirier, PAUL MARIUS est devenu iconique grâce à son univers à la fois audacieux, innovant et intemporel.
Notre volonté : vous surprendre continuellement et vous offrir une expérience unique.
A travers ses collections de maroquinerie et prêt-à-porter, PAUL MARIUS n'a de cesse de voyager, oser, créer !
Retrouvez notre histoire et nos valeurs sur paulmarius.fr. Découvrir l'univers paul mariusContact info
Rouen, France
- relationclient@paulmarius.fr
- paulmarius.fr
4.5
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extraordinary work
Extraordinary work, the bag arrived in excellent condition. Its a work of art. Thank you.
December 19, 2022
Reply from PAUL MARIUS
Hello,
Thank you for your very heartfelt feedback! We are delighted that you were able to make your purchase.
We hope to see you soon in our shops or on our website.
Best regards,
L'équipe PAUL MARIUS
Tres joli conforme à la description
December 25, 2022
Reply from PAUL MARIUS
Bonjour,
Un grand merci pour votre temps et le partage de votre expérience.
Nous espérons vous revoir très vite dans nos boutiques ou sur notre site.
Bien Cordialement,
L'équipe PAUL MARIUS
Twice I have tried to contact Paul…
Twice I have tried to contact Paul Marius company, I provided my email address and contact details, to ascertain, when I will receive the items I ordered online, funds has already left my bank account and I have not received a response. I'm concerned that I may have purchased items from a fake website that I won't receive
January 29, 2023
Unprompted review
Reply from PAUL MARIUS
Dear Madam,
First of all, we are very sorry that you have had this experience.
We contacted you a few days ago to get more information. Unfortunately, we have not heard from you to date.
We have therefore not been able to give you a detailed answer.
However, we would like to reassure you that paulmarius.com is a reliable and secure website.
Sincerely,
L'équipe PAUL MARIUS
Happy 😊😊😊
Notification par mail du retour du Suzon Léopard en M, j ai foncé direct
Tellement contente
January 10, 2023
Reply from PAUL MARIUS
Chère Madame,
Un grand merci pour ce commentaire.
Nous sommes ravis que vous ayez pu mettre la main sur le modèle que vous recherchiez.
Au plaisir de vous revoir au sein de nos boutiques ou sur notre site.
Bien Cordialement,
L'équipe PAUL MARIUS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.