Paul Wallace Estate Agents Reviews 235

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have to say that all the team at Paul Wallace (Brookfield Centre) were amazing, especially Mark who worked hard to push through a more complicated sale. They showed a lot of patience and were incre... See more

Rated 5 out of 5 stars

We were very happy with the professional manner in which the team at Paul Wallace Hoddesdon handled the sale of our parents' house. From the initial visit by Peter Gold to completion, the team of Pete... See more

Rated 5 out of 5 stars

Highly recommend Paul Wallace Hoddesdon. They are an excellent and friendly team that gave us full support throughout our house purchasing journey. A very prompt and professional service. T... See more

Rated 5 out of 5 stars

Just wanted to say a massive thank you to Joe, we sold our house during lockdown and despite months of challenges he done everything he could to get our sale & purchase over the line! Always thinking... See more

Company details

  1. Real Estate Agents

Written by the company

Paul Wallace are the areas longest established estate agents successfully selling properties since 1949. Over the years the company has grown significantly and now assists clients with all aspects of their property needs from house sales, lettings, commercial premises, surveys and property management. Our staff, many of whom have been with Paul Wallace for in excess of 20 years are always available and willing to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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Rated 5 out of 5 stars

Top goto agent in the area (Cheshunt…

Top goto agent in the area (Cheshunt Branch) Have used before so knew exactly where to go when come to sell again. Very honest hardworking agents who don’t just rely on Rightmove etc. In the past they have sold property for me before it even hit the websites so they were my first choice. Again they didn’t let me down, from valuation, listing and all the way thru to completion they were on the ball and pro active. Peter was my first point of contact and his knowledge of the current market was vital in getting the marketing right. Once we got an offer Joe was always available for progression updates and any bump in the road was immediately addressed and ironed out. 100% recommend.

April 4, 2019
Unprompted review
Rated 5 out of 5 stars

Purchase of new home.

Our whole experience has been easy and straightforward.All staff friendly and professional and would happily use them in the future.
Many thanks to Jordan and the rest of the team.

March 5, 2019
Unprompted review
Paul Wallace Estate Agents logo

Reply from Paul Wallace Estate Agents

Hi Marius, thank you very much for your kind words and we look forward to working with you in your next venture.

Rated 5 out of 5 stars

It was a wonderful experience working…Peter Gold and Jon Catt

It was a wonderful experience working with Peter Gold and Jon Catt at the Paul Wallace Real Estate office in the Brookfield Centre. They were prompt, very responsive, very professional and a pleasure to work with. It was a traumatic experience having to sell my mum’s home after she passed away but my concerns were relieved by Peter and Jon. It was a very good experience a I can highly recommend their services for your real estate needs.

February 28, 2019
Unprompted review
Rated 5 out of 5 stars

Selling my Mother's home

Used Paul Wallace to sell my mother's home, throughout the process Paul Wallace was always supportive and on the ball regarding solicitors, landlords etc. Whilst all the advice and support was excellent i would particularly thank Peter (Partner) for his tactical advice and Joe for all his work chasing all the parties., but everyone at the Cheshunt branch were friendly and supportive,

February 21, 2019
Unprompted review
Rated 5 out of 5 stars

An Excellent Estate Agent. …

I have used several Estate Agents over the years and have to say Paul Wallace was definately the best.
From start to finish they offer an excellent service. There was always someone in the office that was more than happy to answer any queries you may have.
To be honest this Estate Agents is more like a family run business offering the personal touch!
I would be more than happy to recommend them to friends and family.

February 2, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding service!!

From start to finish the guys at Paul Wallace were outstanding with customer service and reliability. They advertised our property, facilitated viewings and once a sale was confirmed Joe (who deals with the after sales) worked tirelessly to support the completion of our property and ensured we were well informed almost on a daily basis.

We can't thank the guys enough for all their help and we'd whole heartedly recommend them to anyone wishing to give themselves the best chance of selling their property.

Jack

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Joe, thank you for the very long list of things that you have done to make this happen. You are fantastic at what you do and a credit to your company.

A big thank you to the rest of the team at Paul Wallace also. The service provided has been fantastic!! Your professionalism, knowledge and support were above and beyond what I expected :-)

December 12, 2018
Unprompted review
Rated 5 out of 5 stars

Good work at fair price

One always fears the worst when going to see an Estate Agents. I needn't have. I was dealt with throughout with courtesy, promptness and professionalism. The valuation placed on the property was realistic and we were quickly warned off potential buyers who had under-valued it. When a potential sticking point arose in the negotiations with the buyer, towards completion, Peter Gold stepped in, negotiated an equitable solution, and found a person who could carry out the (reduced) work needed, and quickly.

December 3, 2018
Unprompted review
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Reply from Paul Wallace Estate Agents

Very much appreciated, thank you Steven. It was a pleasure to assist in the sale of the property and I am delighted you were so happy with the service. The whole team make a huge effort to ensure a successful sale and we all thank you for taking your time to write about your experiences. Many thanks and best wishes.

Rated 5 out of 5 stars

Fabulous estate agents

Fabulous estate agents. The team have helped us every step of the way throughout buying and selling our home. True professionals. A huge thanks to Joe in particular for his good humour, patience and advice. He was a breath of fresh air with his efficiency and caring attitude throughout the process. We felt he really cared and offered us the advice we needed throughout it all. Would recommend them to anyone. Thank you guys.

November 29, 2018
Unprompted review
Rated 5 out of 5 stars

A massive thanks to Peter and his…

A massive thanks to Peter and his tireless team (a big thank you to Joe!). From the beginning of the selling process right through to the end, every member of the sales team gave us the belief and confidence that our property would be sold even when we started to think otherwise!! They provided us with the support and personal touch which made the whole process far less stressful than some of the “horror” stories I had heard about involved with selling.
All of the team were extremely approachable, easy to speak with yet very professional and never seemed to tire of my endless questions and requests.
Thanks again Team
HB

November 13, 2018
Unprompted review
Rated 5 out of 5 stars

Sales and Letting Services to be Proud Of

I would specifically like to thank on this occasion Joe and Kerry. Over the
years I have used Paul Wallace to not only purchase properties but also to sell and lett a property. Kerry dealt with the letting of my flat for four years and was always helpful and friendly through some of the more challenging episodes! When I decided to sell she began the proceedings before passing across to Joe. They have both been very supportive throughout the sale keeping my regularly updated and sorting many issues that arose along the way to a successful sale. Thank you so much for all of your efforts which were/are very much appreciated. Would I recommend their services? Without hesitation.

November 10, 2018
Unprompted review
Rated 5 out of 5 stars

1st Class Service....

I cant thank the boys at Paul Wallace enough especially nick and Joe who worked so hard to ensure the move happened. Nick sold my property in 5 days to wonderful buyers and worked hard throughout the duration of sale to ensure it went as smooth running as possible. Joe kept me updated throughout the sales process helped in matters that did not even involve him on my purchase. Without them I don't think I would have moved home, their patients and expertise was amazing. Thank you so much to all at Paul Wallace.

October 8, 2018
Unprompted review
Rated 5 out of 5 stars

Exceptional Service.

Kerry and her team did an exceptional job renting out our property over 4 years. Being based outside the UK, we relied heavily on their professional services and always knew our home was in good hands. Their criteria for selecting great tenants is excellent and so is their communication between parties. We would highly recommend their services to anyone needing help with rentals.

September 17, 2018
Unprompted review
Rated 5 out of 5 stars

Best estate agents that we have dealt…

Best estate agents that we have dealt with by far! We have dealt with some shocking estate agents in the past but from start to finish Paul Wallace have been outstanding. They were always happy to help and guided us through each step of the way. All the staff were professional, attentive and proactive. Especially Joe, who would always go to great lengths to ensure everything went smoothly with both our sale and purchase (both through Paul Wallace). Very friendly, easy to deal with and a huge asset to the team. I can't recommend them enough, best estate agents that we have dealt with by far! Will definately use again in the future!

September 11, 2018
Unprompted review
Rated 5 out of 5 stars

From start to finish Paul Wallace have…

From start to finish Paul Wallace have been excellent. Peter originally came to value our house and was spot on with his valuation We found him personable and friendly and not the "typical estate agent" they are far better than that.
We then had Nick and Jon who did all of our viewings and they were brilliant, so friendly and honest with us. They were very friendly and handled that part really well.
When we finally sold our house we were then handed over to Joe who was fantastic all the way through to exchange. He kept us sane throughout the most stressful time and was always on the other end of the phone if we needed him - he was just brilliant in every way and we cant thank him enough.
Honestly we don't have a bad word to say about any of the guys at Paul Wallace Cheshunt branch and would recommend them to anyone. Just a shame not all estate agents are as good as Paul Wallace!!

Thank you to all of them.

Jo and Liam

August 20, 2018
Unprompted review
Rated 5 out of 5 stars

Paul Wallace Cheshunt Branch

Peter took on our project to sell our bungalow, everything was set up quickly and without fuss. We were kept updated by Jon who also supervised the showings on our behalf.
In almost no time at all, we had an offer and with some negotiating a sale was agreed. Exchanged contracts on a Monday and completed on the Wednesday.

August 13, 2018
Unprompted review
Rated 5 out of 5 stars

sale of flat

Our whole experience has been easy and straightforward.All staff friendly and professional and would happily use them in the future.

August 11, 2018
Unprompted review
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Reply from Paul Wallace Estate Agents

Thanks a lot Helen for your kind comments and we do hope to see you again in the future. From all the team here at Hoddesdon.

Rated 5 out of 5 stars

These guys have their finger on the…

These guys have their finger on the pulse, they know the business and have local expertise to guid you fit best price. Buying, selling, go to Paul Wallace. 10/10. 😬

July 27, 2018
Unprompted review
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Reply from Paul Wallace Estate Agents

Thank you Cemal and you are of course most welcome. We are all delighted for you and wish you and your wife all the best with your move. Thank you once again for taking the time to write such a positive review.

Rated 5 out of 5 stars

Many thanks to everyone at Paul Wallace…

Many thanks to everyone at Paul Wallace in Cheshunt involved in the sale of our house. We got there in the end during a very stressful sale. Thankyou for the professional service you provided us with. A new adventure awaits us now away from Cheshunt. Good luck for the future.

July 12, 2018
Unprompted review
Paul Wallace Estate Agents logo

Reply from Paul Wallace Estate Agents

So pleased for you Mark, best of luck to you and your family and many thanks for taking the time to write such a nice review!

Rated 5 out of 5 stars

Cannot recommend the team enough!

Amazing experience with the team at Paul Wallace. Efficient, friendly & experienced staff who are always available for any questions & enquiries through your process. Nick & Joe we’re fabolous to work with and helped to make, at times a stressful experience, one that is smooth sailing, always keeping us updated and in the loop. Thanks again for all your hard work guys, will definitely be a returning customer!

July 6, 2018
Unprompted review
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Reply from Paul Wallace Estate Agents

You are so welcome Katerina, it has been a pleasure to assist you in your move and I know how hard Nick and Joe have worked making it as stress free as possible. Thank you so much for taking the time to write such a nice review and best of luck for the future!

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