Paul Wallace Estate Agents Reviews 235

I have to say that all the team at Paul Wallace (Brookfield Centre) were amazing, especially Mark who worked hard to push through a more complicated sale. They showed a lot of patience and were incredibly friendly throughout. Given my circumstance of having to sell before buying it is useful that they were able to put me in contact with a very good removals company and a good mortgage broker (in the past I have had had negative experiences with in house recommendations, so this was a real plus). Very satisfied, highly recommended

We were very happy with the professional manner in which the team at Paul Wallace Hoddesdon handled the sale of our parents' house. From the initial visit by Peter Gold to completion, the team of Peter, Joe and Pete were always available and responsive and gave good advice throughout. They also recommended an excellent solicitor to handle the sale which really helped smooth the process. Highly recommended.

This is the second time I’ve used Paul Wallace in Cheshunt to sell a property and on both occasions I’ve found them to be very professional. Someone always accompanied when viewing took place and they were always on time.

Paul Wallace have handled the sales of our family homes for the last 75 years. They are the utmost professionals who know exactly what they are doing and execute it in the most perfect fashion. We just recently closed on our last property and Peter and Joe had it all very under control from the kick off to getting the ball over the line. There is simply NOBODY else I would put my faith in to help me with any home purchase or sale.

very professional and calm service

A big thank you to Mark and the team at Paul Wallace Estate Agents. From start to finish, they were straightforward, professional and realistic.

A lot of agents overprice properties without looking at actual local sales, overpromise to win instructions, and then tie you into long contracts while the house sits on the market. Mark and his team were the complete opposite , honest, clear, and focused on getting the sale done.

Wouldn’t hesitate to recommend them.

Matt was very helpful throughout the purchase process. He went to great lengths to chase responses and make sure progress was made as quickly as possible. He gave advice where it was needed and was very considerate in his approach to solving problems and achieving compromise. I would not hesistate to Paul Wallace estate agents in the future when buying or selling a property.

Peter is an incredible estate agent - goes above and beyond for his clients. Highly recommend.

Dealing with Paul Wallace was a no brainer for us, as they were recommended by so many local contacts and neighbours, so we thought we'd give them a go. We were not disappointed, the entire team were great from initial enquiry with Paul, to photos with Matt, then onto liaising regularly with Steve and Dan Re viewings, offers and the sale.  The team have been excellent and easy to communicate and deal with throughout. Highly recommended.

Matt was absolutely brilliant. We were let down twice by buyers last minute before exchange, however with Matt's professional approach we managed to get a new buyer and complete before the stamp duty deadline. Without your help and constant chasing of solicitors and always keeping us on the loop, this would not have happened.

You have really helped us move to our dream family home and we cannot thank you enough.

I have used Paul Wallace to sell 2 properties in 6 years and I will never sell through another Estate Agent. Simply brilliant and friendly service.

Daniel was my agent, from his side of communication was very much helpful and smooth from day 1 to till the day I have gotten my key. he was very much open with conversations with both, my side and seller side which was very clear that helped me a lot to my journey. Thank you for all the help. Keep help people as you are doing. As you are helping to fulfil so many of our dreams. Thanks again.

We recently sold a property through Paul Wallace in Hoddesdon. The staff were friendly and extremely helpful. They kept us updated at every stage and helped fill out solicitors forms when we were struggling to complete them.
We would definitely recommend them .
A big thank you to Joe and Peter for your help.

Recently called into the Cheshunt branch of this
"local "estate agent to ask what the current commission fees are as we are planning to put our property on the market in April (incidentally bought through Paul Wallace some years ago).

The office was completely empty except for about 4 staff members glued to their computers. One man looked up, my wife politely asked what their current fees are. With a good amount of disinterest he said "1 and a quarter" she asked if that was sole agency and he said "yes" then she asked how much for joint agency and he said "1 and a half" End of conversation.

No further conversation was invited, he didn't ask if we had a property to sell, if we would like a valuation or anything else. Clearly there must be a huge boom in the area we have no knowledge of and they are not interested in selling any more properties. We were quite taken aback by the attitude of the gentleman we spoke to and felt so uncomfortable we felt too embarassed by the abruptness of the situation to ask for a valuation. It left us with a very poor impression.

What a shame. Won't be selling through Paul Wallace. Have looked at some of the other glowing reviews and wonder how "genuine" they are following our poor experience.

Daniel my estate agent was very helpful and at every stage was there for me .

Matt was helpful and was on the other side of the phone throughout the same

We recently used Matthew Thomas to sell my elderly father’s house. From start to finish Matt was absolutely brilliant. He reassured my stressed out dad, conducted all viewings and made the whole process as easy as he could for us. I have never dealt with such an efficient, attentive, professional Estate Agency. It was a pleasure to deal with you and your whole office and I highly recommend anyone moving house, look no further than this Agent.

Paul Wallace Estate agents went the extra mile and were professional in their endeavours to make the experience as seamless as possible. There were some very arduous tasks that they dealt with effectively and efficiently. Can't thanks them enough for all their efforts in particular Matthew who really showed great value.. once again thanks to the team at Paul Wallace estate Agents

Firstly i’d like to say Thank you to the Hoddesdon Branch for finding us the perfect home, we
moved in yesterday.
These guys have gone above and beyond to make our experience as smooth as possible with a lot of hand holding along the way.
They’ve kept me updated in the whole process and have been as transparent as possible be it Good or Bad news. Joe, Peter and Pete you know how grateful we are. Thanks Again DK

The agents at Paul Wallace were extremely efficient, helpful, understanding, honest and hard working. When Paul Leadley told me that all the agents in the agency would be able to help me, so I wouldn't have to worry about only one person being able to handle my sale, he was absolutely right. However, Steve Payne was the agent who dealt with my sale from start to finish and when he was on holiday the other agents did not drop the ball at all. Steve was amazing though - nothing was ever too much trouble for him and every action was a word and a blow - he made it all go very smoothly and I am extremely grateful for that.

Paul Wallace is experienced estate agent knows how to look after their clients, we found our dream home at Paul Wallace and Steve Payne dealt with us all the way to completion day, me and my wife would like to thank him for everything he was helpful and understanding and the rest of the team so I would recommend anyone looking property in the area.