Paul Wallace Estate Agents Reviews 235

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have to say that all the team at Paul Wallace (Brookfield Centre) were amazing, especially Mark who worked hard to push through a more complicated sale. They showed a lot of patience and were incre... See more

Rated 5 out of 5 stars

We were very happy with the professional manner in which the team at Paul Wallace Hoddesdon handled the sale of our parents' house. From the initial visit by Peter Gold to completion, the team of Pete... See more

Rated 5 out of 5 stars

Highly recommend Paul Wallace Hoddesdon. They are an excellent and friendly team that gave us full support throughout our house purchasing journey. A very prompt and professional service. T... See more

Rated 5 out of 5 stars

Just wanted to say a massive thank you to Joe, we sold our house during lockdown and despite months of challenges he done everything he could to get our sale & purchase over the line! Always thinking... See more

Company details

  1. Real Estate Agents

Written by the company

Paul Wallace are the areas longest established estate agents successfully selling properties since 1949. Over the years the company has grown significantly and now assists clients with all aspects of their property needs from house sales, lettings, commercial premises, surveys and property management. Our staff, many of whom have been with Paul Wallace for in excess of 20 years are always available and willing to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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Rated 5 out of 5 stars

I would certainly recommend the Paul…

I would certainly recommend the Paul Wallace team at the Brookfield Centre,Mark was brilliant, going above and beyond in the selling our property and negotiating the purchase of our new property, Daniel, Johnathan, and Steve were also brilliant getting involved, and helping us in form filling and advice, we thank them from the bottom of our hearts, we wouldn’t be where we are today without them thankyou regards shirley & Ray frisby

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Jon and his team at Brookfield Farm…

Jon and his team at Brookfield Farm Cheshunt were totally professional and went beyond what I expected at a difficult time for me as I was selling my Mum's house just after she passed.

They were so supportive and helped me with every aspect of selling the house, as I've never done this before. Everything went so smoothly and quickly! Would use them again.

HIGHLY RECOMMENDED! 6 Stars ;-)

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly staff.

The staff at Paul Wallace were helpful and friendly and always replied promptly to any queries we may have had. We were kept up to date throughout the selling of our property.

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

More than just an Estate Agents

Well its only taken me 8 weeks to finally write this review !
I've tried hard to think of terrible thigs to say about Paul Wallace, Peter Gold & his merry men/ladies ! Ha ha ! But sadly I could not find anything .
The sale of the property that they dealt with was a very emotional & personal one, due to the death of a very close friend but they went above & beyond the call of duty to make everything as painless as possible.
It wasn't a easy sale as two buyer pulled out for their own reasons, but they battled on for me & found me another good buyer who finally brought the property.
I personally found Peter Gold and his staff to be conscientious and caring on how they dealt with, everything issue that arose, ensuring that any questions and concerns were dealt with, and keeping me informed of the status of the transaction at every step. They certainly go that extra mile, ensuring which is usually an extremely stressful time, easier to get through. I cannot fail to recommend them, not only to any person thinking of selling their property, but any prospective buyer also.
I now owe Peter 2 cream Buns & a cupcake for writing this review ! ha ha !
They have become like really good friends, even family to me !
Dont go anywhere else, trust me !
Use Paul Wallace every time
Bobbie Potts

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great Estate Agent! Wonderful team!

I cannot fault Peter and the team from Paul Wallace. They handled our sale and they were brilliant! They are different from other agents in that they understand what you're looking for, and match you to the right house. They really understood what we wanted! They are professional, caring and really do go the extra mile. They made a very stressful process so much better! I recommend them to everyone. If you want a reliable, trustworthy, caring and helpful estate agent look no further!

December 5, 2022
Unprompted review
Rated 4 out of 5 stars

Thank you so much Paul Wallace!!!

We just recently bought our flat from Paul Wallace estate agents. They did a great job specially Jon, who always maintained the communication between sellers and buyers. Wish a best of luck to Jon & Paul Wallace estate agents.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot fault Paul Wallace - would highly recommend

I was selling with purple bricks and buying via Paul Wallace and you can clearly see a huge difference in service! I can honestly say Paul Wallace are now my go to agents. They have gone above and beyond to support our move, they didn’t hide behind emails, and always called me back. They supported us in removing blockers, offered advice and guidance and were transparent and open throughout the process. They were super proactive & reactive, which really did help keep things progressing in the right direction. The team are incredibly personable and approachable, I felt I could pick up the phone and they listened and responded to any concerns, queries, issues I had, I never felt fobbed off. I would happily recommend Paul Wallace to anyone. Thank you to the entire team for supporting us in our move to our fabulous new home.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I highly recommend using Paul Wallace as an estate agent. All the agents were very helpful and supportive throughout the whole process of purchasing our property through them.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

*FANTASTIC JOB

*FANTASTIC JOB: Paul Wallace – Hoddesdon Branch!

Trying to move home in 2022, have a long chain in place for your move and then experiencing the chaos of the financial sector – with mortgage offers changing/being pulled with little or no warning.

Peter Adams, Peter Gold and Joe Solazzo went the extra distance to help close the deal and get me and my family moved in – in time for Christmas!

They managed to push the various people in the chain- as well as all of the solicitors involved – with a smile and without ever losing confidence that it would all happen. They constantly communicated all of the information we needed to feel assured that the process would work.

I can thoroughly recommend Paul Wallace and their team – a true representation of professionalism, integrity, honesty and dedication.

Together, they turned what could have been an absolute disaster into a dream Xmas.

BIG THANK YOU to this amazing team!

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding all round

After having to pull out of two previous purchases due to issues with the properties that I am sure were known to the Estate Agents I didn’t have much faith in Agents anymore.
That all changed when we dealt with Joe and Peter at Paul Wallace.
From the get go they were keen to find out exactly what our requirements were. They were very accommodating with appointment times and their communication was outstanding.
Of all parties involved including our own agents and solicitor Paul Wallace were the key in finding out information and relaying everything back to us promptly. I cannot thank them enough for going above and beyond in helping us on our journey from having the offer accepted to completion.
Although I am not looking to move again any time soon, I know that when the time does come I will be using Paul Wallace to sell my property.
Thank you!

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

A JOB WELL DONE

Our experience of using Paul Wallace at Brookfield Centre to sell our house was friendly, efficient and professional. Mark was our main point of contact and he could not have done more, but our grateful thanks go to the whole team!

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

An amazing team

An amazing team. Professional, helpful and courteous. Was kept fully informed about the progress of my sale and went over and above liaising with the estate agent relating to my purchase in Berkshire. So many horror stories about estate agents, most definitely not the case with Paul Wallace, recommend 100%.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic communication and service

This is the 2nd time we’ve used Paul Wallace for a sale and just as the last time they have provided a fantastic service. From the initial valuation right through to completion they have reinforced the importance of clarity and a high speed pace to support the sale of our property. The updates we received between our buyers solicitor and relaying message from our solicitor were prompt and clear, this lead to a timely exchange of contracts. One member of the team I feel needs further recognition is Daniel, going above and beyond in these uncertain times to reassure us at each stage of the conveyancing which is really appreciated. That’s not forgetting Paul, Mark and John for their support.

I would highly recommend Paul Wallace
To anyone looking to buy or sell a property in the area.

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer Service - Highly recommended

I have been dealing with Jon Quy at Paul Wallace for the purchase of my first house. I was a bit nervous as I am a wheelchair user and have not gone through this process for about 20 years. From the start, Jon was amazing. He created me at the house and helped me inside and he was really friendly, helpful and best of all, always kept me up to date. He responds immediately to call, emails or any queries and really helped to guide me through the purchase. I spoke to his team when Jon dared to take 3 days off work (yes terrible behaviour I know 😂) but his team knew exactly what was happening and kept the great customer service going . I could not ask more from Paul Wallace and Jon's team and highly recommend them as a great company to deal with. Thanks guys , you have been perfect .

October 26, 2022
Unprompted review
Rated 4 out of 5 stars

Downsizing after 24 years

From the first viewing to completion of the sale of our property, the agents guided us every step of the way. Joe, in particular, was a true gentleman and went the extra mile to help us

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

House sale by Paul Wallace estate agents

We used Paul Wallace estate agents to sell our home recently and can not recommend them enough.
We were impressed by Mark at initial meeting he was open and honest with his opinions and think valued the house to its true worth. We went with all of his advice and put him in total control of the marketing strategy for the property and this paid off 100%. He suggested block viewings, he conducted all of these which was so much easier for us and is much more professional than us amateurs showing potential buyers round. The house sold in one week for full asking price to a great buyer.
The service does not stop there as from then on the team constantly check and monitor every aspect of the sale/purchase keeping everyone up to date throughout the process which is great for both buyer and vendor.
Mark and all of the team at the Cheshunt branch are all consummate professionals, someone always answers the phone with each member familiar with the property. For once we can say an agent that thoroughly earns and is worth every pound of their commission.

September 30, 2022
Unprompted review

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