Paul Wallace Estate Agents Reviews 235

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have to say that all the team at Paul Wallace (Brookfield Centre) were amazing, especially Mark who worked hard to push through a more complicated sale. They showed a lot of patience and were incre... See more

Rated 5 out of 5 stars

We were very happy with the professional manner in which the team at Paul Wallace Hoddesdon handled the sale of our parents' house. From the initial visit by Peter Gold to completion, the team of Pete... See more

Rated 5 out of 5 stars

Highly recommend Paul Wallace Hoddesdon. They are an excellent and friendly team that gave us full support throughout our house purchasing journey. A very prompt and professional service. T... See more

Rated 5 out of 5 stars

Just wanted to say a massive thank you to Joe, we sold our house during lockdown and despite months of challenges he done everything he could to get our sale & purchase over the line! Always thinking... See more

Company details

  1. Real Estate Agents

Written by the company

Paul Wallace are the areas longest established estate agents successfully selling properties since 1949. Over the years the company has grown significantly and now assists clients with all aspects of their property needs from house sales, lettings, commercial premises, surveys and property management. Our staff, many of whom have been with Paul Wallace for in excess of 20 years are always available and willing to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Moved from Enfield to West Cheshunt in…

Moved from Enfield to West Cheshunt in September, buying and selling is a stressful time but with the help and calmness of Jon the whole experience was pretty smooth. I would definitely recommend Paul Wallace to anyone thinking of moving.

September 21, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly, competent and reliable.

Friendly, approachable staff. Our instructions were listened to and followed sensitively. Mark Willis was brilliant in listening to our requests and making the whole procedure of selling as smooth as possible. Thoroughly recommend.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Superb!! Would recommend highly

Superb!!! These guys held my deal together. They found me a buyer who made a very good offer. Their valuation was spot on and the service was brilliant. They chased things up really quickly and were super communicative. Even when my case handler was off, the next person was just as good! They kept me calm and did everything they could to help me get my move done. They come highly recommended from me and I would have no hesitation using them again if I ever move back into the area. Super thanks to Mark, Jon and Steve!!! If I could do 10 stars I would!!!

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Jon’s service was superb!

Jon’s service was superb!! He said he would get our house sold and before you knew it. A week later he managed to get our house over the line. Great customer service and defiantly recommend Paul Wallace highly!

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Unlike my previous perception of Estate Agents

Unlike my perception of Estate Agents in the past, I found Peter Gold, and his staff at Paul Wallace, fantastically helpful, friendly and professional. They go that extra mile to help, not only the seller of a property, but the purchaser as well. They liaise between the two parties perfectly, to ensure that both seller and buyer are kept advised and happy with the progress of the sale. I could not fail to recommend them to any prospective property seller.

September 25, 2022
Unprompted review
Rated 5 out of 5 stars

We are completing our house tomorrow

We are completing our house tomorrow. We put the offer down back in March . It has been such a quick and smooth transition. Jon has been the best.Jon gave us regular updates and always made sure we knew what was going on.
I will 100% recommend Paul Wallace.
Mustafa and Sibel

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Estate Agents

We have just completed the sale of our parents house in Cheshunt, and wanted to say how impressed we were with Paul Wallace Estate Agents. We had a number of issues along the way, but the team at Paul Wallace handled them extremely well. They were always quick to communicate and respond, especially Jon earlier in the process, and then Mark Willis did an amazing job in making sure the sale got over the line, especially when we lost the buyer at the bottom of the chain and he not only helped find another buyer, but also chased solicitors and provided regular updates along the way, which was very reassuring. Can highly recommend!

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Jon

Thank you Jon, the patience you and your team has, it is exceptional and saying just thank you, I believe it was going to be an understatement. I hope you enjoy the champagne which you all deserve it with the time and effort put to make the purchase of my property become reality.

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend Paul Wallace Estate…

I highly recommend Paul Wallace Estate Agents especially Mark Willis, who was outstanding with keeping me up to date and communicating with me, with a property I was interested in
Mark was very experienced and explained things to me, being very understanding and caring
I highly recommend Mark
Thank you for everything Mark

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

A first class service

A first class service. Selling the family home after Mum went in to care was always going to be a difficult experience. Step in Paul Wallace - I cannot praise them enough for their professionalism and support guiding us through the process. Mark kept me updated on every aspect of the sale and the whole thing went through in record time, from offer acceptance to completion. I could not have wished for a better service. Mark and the whole team were great. I would use Paul Wallace again without hesitation.

June 22, 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Paul Wallace

I would highly recommend Paul Wallace. They managed my father's move very professionally. My father being elderly, they showed every consideration in relation to the selling strategy to minimize disruption to him. Nothing was to much trouble and communication was easy and queries answered quickly. Even after my father had moved and his prescription had been delivered to his old address, they offered to collect it and deliver it to him.

June 18, 2022
Unprompted review
Rated 5 out of 5 stars

First class service

We definitely made the right choice. There was never a single grain of doubt from the moment we met Paul for the valuation. Every single member of the team was helpful and knowledgeable with any and all requests and questions, no matter who answered the phone.  

It really was a pleasure to work together with you on this and you did exactly what you promised. We hope that we did not give you any stress and hassle and if we ever need an estate agent again you will of course be our first point of call.

Thank you again

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Many thanks to Joe,Peter and the team for a fantastic service in selling my flat. Could not recommend them anymore highly. Top rate.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Professional Service

It was a pleasure dealing with the team at Paul Wallace. Joe kept us informed throughout the whole process and provided me with detailed information on our home and answered all of our queries very promptly. Overall, I was very happy with the professional service provided by Paul Wallace so thankyou Joe & Peter A for all your help!

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Very Impressed!

In December I spoke with Mr Paul Leadley @ the Cheshunt branch to arrange a valuation of my house with the hope to get it on the market in the new year. Paul was very polite, professional, punctual & very personable. After the valuation he remained in contact without pestering :) Unfortunately we did not proceed but, when I advised Paul of this, whilst he was of course disappointed, he was just so very gracious about it, it was refreshing! Highly recommend Paul to anyone considering appointing an estate agent...

February 27, 2022
Unprompted review
Rated 5 out of 5 stars

You will have no regrets using Paul Wallace!

I can't rate Paul Wallace highly enough! Such a great process from start to finish. In particular I want to call out Joe S & Peter G for their fantastic support throughout. They went above and beyond to find us exactly what we were looking for. They are the perfect mix of friendly and professional and just a pleasure to deal with. No help is ever too much for them and they made sure everything went as smoothly as possible.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

The best estate agent to sell with in Hoddesdon!

We can’t recommend Paul Wallace enough, they made the stressful process of selling a property seamless, stress free and easy.

Peter Gold, Peter Adams and Joe Solazzo were open, honest and extremely approachable from the first moment we met them. It was an absolute joy to go through this process with them.

At no point did we feel pressured into any decisions, in fact we felt very supported.

We cannot thank Paul and his team enough for their professionalism and integrity at all times.

We would highly recommend Paul Wallace, Hoddesdon.

November 8, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look