Paul Wallace Estate Agents Reviews 235

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have to say that all the team at Paul Wallace (Brookfield Centre) were amazing, especially Mark who worked hard to push through a more complicated sale. They showed a lot of patience and were incre... See more

Rated 5 out of 5 stars

We were very happy with the professional manner in which the team at Paul Wallace Hoddesdon handled the sale of our parents' house. From the initial visit by Peter Gold to completion, the team of Pete... See more

Rated 5 out of 5 stars

Highly recommend Paul Wallace Hoddesdon. They are an excellent and friendly team that gave us full support throughout our house purchasing journey. A very prompt and professional service. T... See more

Rated 5 out of 5 stars

Just wanted to say a massive thank you to Joe, we sold our house during lockdown and despite months of challenges he done everything he could to get our sale & purchase over the line! Always thinking... See more

Company details

  1. Real Estate Agents

Written by the company

Paul Wallace are the areas longest established estate agents successfully selling properties since 1949. Over the years the company has grown significantly and now assists clients with all aspects of their property needs from house sales, lettings, commercial premises, surveys and property management. Our staff, many of whom have been with Paul Wallace for in excess of 20 years are always available and willing to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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Rated 5 out of 5 stars

Cannot recommend enough

Cannot recommend enough! Peter Gold and his team went above and beyond, working through (what turned out to be) a very challenging short chain. Personable, professional and all round good guys. I know our chain wouldn't have held without the effort and patience put in by Peter, which I will never be able to thank him enough for. Thanks also to Joe and Peter A for their time and patience. Cannot fault Paul Wallace in any way and am telling everyone how amazing they were.

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great team to work with

Great team to work with. Always on hand to answer any questions or concerns. A special thank you to Jon who was always happy to show us the property at short notice.

October 2, 2021
Unprompted review
Rated 5 out of 5 stars

Sale of late mum’s house

We chose a Paul Wallace to market my late mum’s house. We left the whole matter in their hands and the sale was successfully completed a couple of days ago. The house was sold quickly and at a very good price. It was dealt with professionally and communication with them was always polite, helpful and understanding. We would not hesitate to use them again.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
All the guys at Paul Wallace are so friendly & helpful and were always available to answer any questions.
Huge thank you to Jon, joe, Steve , and Dan who were so lovely and put up with my phone calls everyday!

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, they helped us from the start till the finish of purchasing a house, kept us updated all the way and Joe and Peter were very helpful.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Paul Wallace Hoddesdon

Outstanding estate agent in our local area. I used P/W to sell my house & received an excellent service from Peter Gold, Peter Adams & Joe Sollazo they are an amazing team! Joe went above & beyond to help ensure that I beat the stamp duty.

I would definitely recommend to family & friends, I would also like to say a huge Thank You, to everyone at Paul Wallace.

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.

The team at Paul Wallace were always there to answer any questions and put your mind at ease.

Very approachable and very professional at all times.

Would highly recommend their services.

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Paul Wallace- exemplary service

I contacted Paul Wallace after having listed my property on the market with another agent who I was less than impressed with. From day one the service was miles ahead of what I had previously received with the other local agent. Paul Wallace’s experience and local knowledge stood out, along with their marketing and within one week my property was sold at full asking price.
The whole buying/ selling process was handled exceptionally, we had a complicated chain and was against the deadline for stamp duty holiday. Joe went above and beyond to help ensure that the sale went through within the timescales we needed, picking up the slack that some other agents in the chain were not doing. I cannot thank them enough for all their help and wouldn’t hesitate to recommend them to anyone looking to sell their property.
If you want an estate agent that actually cares and knows what they are doing, then definitely use Paul Wallace.

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

Absolute Gold

Paul Wallace were an absolute God send from start to finish with the moving process. Previously we had tried another agent to move house and were unsuccessful due to the volume of traffic with the stamp duty holiday.

Then we tried Paul Wallace. Game changer.

Jon from the Cheshunt office sold our house on the first viewing and was so attentive throughout the whole process. The solicitor, Robert, that was recommended was also so efficient and went over and above what he should do for us. The service felt very efficient and professional yet also personal at the same time as we weren’t just a number that earnt commission for a faceless agent we were people and the emotional impact of moving etc was in mind at all times.

Then there was Joe. When I say we can’t thank him enough we mean that. The service he provided was so heartfelt and thorough. He presented himself as a real person to us throughout the whole process and his down to earth, knowledgeable manner was so assuring throughout the moving process with our 11 week old baby. It felt like he understood how much a move meant to us and was right there with us.
Definitely have a nice bottle of wine winging it’s way to the Hoddesdon office for you Joe. You and Robert Dawson (the solicitor working in partnership with Paul Wallace) were instrumental in this move and we are so grateful as we know it would not have completed in the timeframe needed if it wasn’t for you both front running this for us.

We would never use another agent again, see you when we sell this house!

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Make Paul Wallace your first choice

One thing I’ve learned over the last few months is always use a local agent and if possible, make sure that agent is Paul Wallace!

We started off with another agent and were getting nowhere with our sale, so switched to Paul Wallace Cheshunt and immediately noticed the difference. The first viewing Jon did resulted in an accepted offer which unfortunately fell through later on with the buyer at fault, but then they soon found another. We were lucky to buy via Paul Wallace Hoddesdon who showed us a beautiful home. Both sites then worked tirelessly to beat the stamp duty deadline and somehow pulled it off in time, saving us £12,000! Special shout out goes to Jon Quy (Cheshunt), Joe Solazzo (Hoddesdon) and the solicitor they recommended, Robert Dawson at Barnes and Partners.

What sets Paul Wallace apart from other agents is that they always answered the phone and even when the news wasn’t going to be good, responded quickly to emails, and generally were really proactive and personable at every opportunity.

Thanks to everyone at Paul Wallace for your hard work, you absolutely smashed it for us. When the time comes to sell there’s no way we’ll use anyone else.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

My experience was good

My experience was good, very professional and well organised, good safety measures in place for viewings during covid.
Jon is polite, friendly and very professional, would recommend.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Went above and beyond!

Joe Solazzo has honestly been so helpful, honest, professional and went above and beyond. I don't think the property purchase would have gone through without his constant chasing! He kept me in the loop with literally every update, either by telephone or sending me email updates. I was so impressed!

In what can be a really stressful and uncertain process I really appreciated Joe's honesty and reassurance. The rest of team seem really lovely and friendly too.

I literally cannot fault Paul Wallace in any way and I will defintely be using them again in the future and I've already starting recommending them :)

Thank you so much for all of your help and support!

June 5, 2021
Unprompted review
Rated 5 out of 5 stars

Not a bad word to say about these guys

Not a bad word to say about these guys. Very personable and professional. Always willing to help and advise. Peter Gold marketed our house well and we achieved what we were after, Peter Adams always available to help with the sale of ours and the property we were purchasing, Yvonne always on hand to pass on messages and very friendly too, and as for Joe Solazzo, he is just amazing - great communication, speaks to all parties and keeps chains together. He gives you confidence during what is a stressful time. Thank you Paul Wallace Estate Agents.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service from all at Paul…

Brilliant service from all at Paul Wallace, especially Joe who was always eager to update us and keep the ball rolling with the purchase. I would highly recommend Paul Wallace Estate agents

May 21, 2021
Unprompted review
Rated 1 out of 5 stars

Steer clear. Lazy agent!!!

No consideration for neighbours or the landlords of the properties they let out. Very lazy agent. Behind the times of what I would expect. They will let out properties to anyone. Money grabbers with no morals.

May 2, 2021
Unprompted review
Paul Wallace Estate Agents logo

Reply from Paul Wallace Estate Agents

Dear Mr Boyden, sorry to hear that you're having problems with your neighbours,
if we are in fact the letting agents for this property please do get in touch with us so that we can try and resolve this issue.

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