PAW Academy USA 

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Rated 1 out of 5 stars

never received the bed I ordered or refund. No phone to contact company; at one time I received email request to PROVE I HAD PLACED THE ORDER (?in April?)! Sent copy, NO RESPONSE. initial order was... See more

Rated 1 out of 5 stars

Paw Academy is a scam. I was fortunate enough to have used PayPal, so I was able to get an immediate refund. Contact info per PayPal is: leslie.august at fremontpeakcapital.com Received a "shippi... See more

Rated 3 out of 5 stars

I was excited to order two large Anti-Anxiety Super Calming Dog Beds, but now I cannot seem to get any update if they've been shipped, on back order, shipping delays???? There is no toll-free numb... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 Giant Pet Beds on 9/26/21. Received an email confirmation and tracking number right away. After almost a month of no tracking updates, no email response from PAW Academy USA ( there's no c... See more

Company replied

Company details

  1. Pet Supply Store

Written by the company

PAW Academy USA was closed for business on August 30, 2022. Unfortunately, there were orders that were not fulfilled due to lack of funds. There are no assets left in the company and we are unable to provide either product or refund. I apologize to those of you who did not receive your orders. I made a bad choice of business partners and lost hundreds of thousands of dollars.


Contact info

All reviews

(189)

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Rated 1 out of 5 stars

never received the bed I ordered of…

never received the bed I ordered or refund. No phone to contact company; at one time I received email request to PROVE I HAD PLACED THE ORDER (?in April?)! Sent copy, NO RESPONSE. initial order was Feb 2022. See ads now for similar pet bed from "gardengeer"----are the crooks still at it?????

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

Ordered dog bed in April last year….constantly told the item was on back order. Finally told, via email, I would receive a refund ….never happened.
When phoning them, I only get a voice message to write them.

April 14, 2022
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

As with majority here, placed an order, got confirmation email, but then nothing. Sent many emails to them and nothing. TOTAL SCAM! Don't be fooled like I was.

July 21, 2022
Unprompted review
Rated 1 out of 5 stars

ZERO Stars - Total Scam!

ZERO Stars! Had to put at least one to post. I placed orders for beds and never received them. I've emailed three times, with no call/email back. I was charged, but no delivery. Now I see MANY people with the same complaint. Total scam with no recourse. No phone to reach them at, just email.

April 25, 2022
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

ZERO stars. Had to put 1, or could not post.
Total scam. Placed order, charged by credit card, did not receive item, they do not have a telephone number, they do not respond to email. TOTAL SCAM.

May 14, 2022
Unprompted review
Rated 1 out of 5 stars

Should have checked reviews of this company

Ordered a Comfy Calming dog bed on Aug 7, received a Thank you for your order almost immediately. Have not received the bed yet and it is now Sept 16. I have emailed several times but no answer. Next step is to contact my CC company

August 7, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM company

Purchased a pet bed that was never delivered. Emails to Paw Academy were never answered. Tracking through their site could not locate the transaction. This company has a nice web site looking real. Do not buy anything from them. They are a scam.

August 8, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered 2 items

I ordered 2 items, PayPal payment went instantly, I received email with Order#, 2 weeks later I emailed Support and help and NO RESPONSE!!

DO NOT ORDER FROM PAW ACADEMY! It's a SCAM! It's a FRAUD.

August 31, 2022
Unprompted review
Rated 1 out of 5 stars

Ummm, where's the dog bed ordered 4/30/22?

Ordered a dog bed April 30.
Sent an email after waiting more than a month, complaining that 10-15 days for delivery was long passed.
I was told they were back ordered. I decided to go ahead and wait.
It still hasn't arrived, nor do they reply to emails you send.
I'm going to go complain to the FTC now.
Forget the BBB 🙄
The FTC isn't paid by the companies to reduce the number of posted complaints.

This is bull.
My dog has no bed in her favorite spot anymore. It's a sunny area but the floor isn't carpeted in that area. So if she wants to sun herself she has to lay on the hard floor. Now she sits up and just looks around. She will get on my lap, or bedside me and stare at the empty spot where her bed used to be.
They will now not answer emails. Give my money back so I can buy my dog a bed.
Thank you so much for the scam. It served to remind me you cannot trust any human beings, ever, not at all.

August 31, 2022
Unprompted review
Rated 1 out of 5 stars

Not a trustworthy company.

Not a trustworthy company.
Ordered this awesome-looking bed for my little girl, and I never got trackin info, nor did I receive the bed. Luckily PayPal got my money back from these scammers. I would rather have had the bed, as it looks wonderful, but at least I didn't lose anything.

Buyer beware!

August 19, 2022
Unprompted review
Rated 1 out of 5 stars

Total Scam

Total Scam! I ordered a pet bed on May 28th of 2022 paid for it account was charged almost immediately and it is now almost the middle of August 2022 and nothing. This is a total scam!

August 13, 2022
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company! I ordered a dog bed and a water bowl in April and never received it although my card was charged. I also reached out multiple times and got no response. They have 20+ similar complaints on the Better Business Bureau website and have not responded to BBB.

August 12, 2022
Unprompted review
Rated 1 out of 5 stars

Total scam!

Ordered a bed, was charged for it immediately. Never got a confirmation. Bed never came. Disputed the charge with my c/c company and for good measure (although it's a pain to do it), I cxl'd my c/c and was issued a new one.

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. I order a bed, got a confirmation say about 14 business days. 28 days later, 5 email (only 1 responded to with bot response that package is "shipping soon") no other contact was had. I ultimately went to my bank 45 days later and co tested the charge to get my money back. Fraudulent company!

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

100% SCAM !!

100% SCAM !!!

Purchased dog bed May 1st after advertisement of Instagram never received Item and no response from dozens of emails.

July 31, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a dog bed on May 6th

Ordered a dog bed on May 6th, 2022. All of the links in the confirmation email are broken. No product was ever shipped or received, despite them having processed my payment. I have had no luck getting a response from their customer service email. PLEASE DON'T WASTE YOUR MONEY. This company is a scam.

July 27, 2022
Unprompted review

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