the tag it's just fine, the chain that holds the tag broke after 1 day, very fragile, so I had to find an alternative to that. they claim to be engagement free but isn't true, to properly use their s... See more
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See what reviewers are saying
Ordered replacement tag as our dog had lost our original one. Had a problem with the transferring of our details onto new tag. Contacted them via email and within five minutes Dom came back and said h... See more
You can tell the type of company you are dealing with when things don't go exactly to plan and how they respond. My dog's tag had a problem which to their credit they fixed as soon as they became awa... See more
Easy to purchase (one time payment no membership), fast delivery and super easy to set up. Although I hope I never have to use it, the profile is easy to view and you get an instant email saying it’s... See more
Company details
Written by the company
Introducing PAWID's QR Code dog tag – the ultimate solution for pet safety and owner peace of mind. Our innovative, durable dog tag feature a scannable QR code that securely stores your pet's essential information, including contact details, medical history, and dietary requirements. In the event your beloved furry friend gets lost, anyone with a smartphone can scan the QR code, instantly accessing the stored data to ensure a quick and safe reunion. Designed with both style and function in mind, our QR code dog tag are crafted from high-quality materials, ensuring they withstand the test of time and outdoor adventures. Available in various colors, shapes, and sizes, these tags can be customized to reflect your pet's unique personality. The easy-to-update online profile allows you to modify your pet's information as needed, keeping their details current and accurate. Additionally, the PAWID platform offers valuable features such as GPS location tracking upon scanning, optional alert notifications, and the ability to add multiple emergency contacts, making our QR code dog tag a comprehensive solution for pet safety. We offer a 30 day return policy in case you are not satisfied with PAWID. No subscription required, this is a one time purchase for a lifetime access.
Contact info
Tower House, Parkstone Road, BH15 2JH, Poole, United Kingdom
- 0330 1335 977
- info@pawid.co.uk
- pawid.co.uk
4.5
Excellent
62 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Definitely recommend buying from Pawid
The package didn’t arrive but they immediately sent a new one.
The app also didn’t allow international address and Pawid even changed their platform to allow us to add an international address in record time.
Would highly recommend.
August 8, 2024
Brilliant idea and product
My items arrived really fast and were super easy to set up. No monthly subscriptions which I found on other sites. Can put lots of information on your and/or your pets profile and you get an email when someone scans the tags and from what location. Not exact but the town it was scanned etc.
Really pleased with these and have told my friends and family about these as they're such a good idea.
I am currently moving quite a lot so easy for me to now change info etc
June 17, 2024
I love there's no subscription
I love there's no subscription. It looks good and when I tested it, it's accurate in location, and it sent me an email to tell me to login, to see where my dog was. I'm impressed. Great price too. I've recommended to a few friends!
April 29, 2024
Poor Seller & Product
1. Plastic face after 7 months of use is wearing away, scratched to make it less visible to the scan of a phone. Seller advised and unable to help as I didn’t keep all the original packaging to return it in. Q. Who does.
2. The Metal disc edges are worn and this polished surface is wearing and leaving a tarnish on the neck of the dogs white fur.
3. Once a finder scans the tag. They have to agree to their location being given. So if they’re dishonest they select no. No location can then reach the dog owner. A big floor in it.
Simply can’t recommend this product. It’s in the bin.
February 5, 2024
Unprompted review
Reply from PAWID
Dear Sean,
Thank you for taking the time to share your valuable feedback with us. We are truly sorry to hear that your experience with our product was not satisfactory, and we apologise for any inconvenience you have faced.
We regret to hear about the wear on the product's plastic face and metal disc edges. We aim for the highest quality in our products and are disappointed we fell short in your case. Regarding returns, our policy requires items to be returned within 30 days, ideally in their original packaging. We understand that retaining packaging for such a period can be impractical, and we apologise for any inconvenience this policy may have caused. We take your feedback seriously and will use it to evaluate our policies and product durability.
Regarding the location tracking feature upon scanning the tag, we appreciate your concerns. The requirement for a finder to agree to share their location is a default privacy setting designed to protect the privacy of individuals who may not wish to share their location. While we understand this can be seen as a limitation, it is intended to balance the privacy of finders with the needs of pet owners. We are continuously looking for ways to improve this feature to make it more effective for pet owners while respecting privacy concerns.
We value your feedback and are committed to making things right for our customers.
Your feedback is invaluable in helping us improve our products and services. Please feel free to reach out if you have any more concerns or need further assistance.
Thank you once again for your review.
Warm regards,
PAWID Team
Peace of mind...Pawtastic.
Easy to order,fast delivery,easy to register your pet. My sister and brother in law scanned my dogs take and loved the fact it brings up all the information needed on his profile.
I even got an email from PAWID to say his tag had been scanned!.
Highly recommend this tag.
November 27, 2023
Highly reccomend!
These collars are such great quality and look amazing! There was a misunderstanding with my order and the customer service was amazing at getting back to me! Highly recommend this business :)
October 7, 2023
Unprompted review
Quick delivery and super easy to set…
Quick delivery and super easy to set up. Really happy with the PawId tag. Customer service is helpful and responsive.
August 16, 2023
Unprompted review
Easy to purchase (one time payment no…
Easy to purchase (one time payment no membership), fast delivery and super easy to set up. Although I hope I never have to use it, the profile is easy to view and you get an instant email saying it’s been scanned and the location. I only wish I could personalise it and put my dogs name on the actual tag.
August 3, 2023
Brilliant
Brilliant! Absolutely love it! You just pay for the tags and there's no subscription fee unlike other some other companies.
June 25, 2023
Absolutely brilliant idea
Absolutely brilliant idea and a brilliant tag I've shown a few of my friends with dogs and there ording them as well
June 25, 2023
When scanned doesn’t show location of…
When scanned doesn’t show location of the person who scanned it tested 10 times in 10 different locations
June 13, 2023
Reply from PAWID
Dear Sean,
Thank you for taking the time to provide us with your feedback. We sincerely regret to hear that your experience with our QR code dog tag was not up to your expectations. We understand your concerns and would like to clarify some functionality to help improve your experience.
In order to get the full functionality of the QR code dog tag, enabling location services on your device is indeed necessary. When you scan the QR code, your device's browser should prompt you to enable location services. This allows the system to log and report the exact location where the tag was scanned, a vital feature in keeping track of your pet.
If you didn't receive this prompt or accidentally dismissed it, don't worry - you can manually enable location services in your device settings. This process might slightly vary depending on your device model and browser, but it's usually found in your device's privacy or app settings.
We're sorry if our instructions weren't clear initially. We continuously strive to make our product user-friendly and your feedback helps us in this process. If you need further assistance or guidance, please don't hesitate to reach out to our customer support team on info@pawid.co.uk.
Thank you once again for your feedback, and we're here to support you for a better experience with our product.
Best regards,
PAWID Team
Received next day and set up within…
Received next day and set up within minutes. I feel just that little bit more confident that the best and furriest member of our family will be kept safe.
June 7, 2023
Fast Delivery and Good Service
April 10, 2023
Quick and easy ordering and easy to…
Quick and easy ordering and easy to add information online
March 6, 2023
Perfect
Easy to order, the tag came really quick. Easy to set up.
I think this is a great idea.
March 2, 2023
Absolutely love my new tag
Absolutely love my new tag! I had a question about my order and pawid emailed back within an hour! Amazing customer service and the guys are very helpful and lovely! Also amazing quality! Thank you so much for my tag!
December 30, 2022
Unprompted review
Much better than the old style tags…
Much better than the old style collar tags. Can add multiple contacts and more vital information.
December 14, 2022
Unprompted review
Easy to use
My dog loves it. Easy to use and gives me a piece of mind.
December 5, 2022
Unprompted review
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