Pawrade Reviews 7,083

I had my money stolen by the breeders. I paid for the puppy and they kept my money reselling the puppy to someone else. I had felt confident that Pawrade chose ethical breeders but that wasn't true. Now I'm having to engage with a lawsuit, instead a happy experience I'm in tears.

Everyone was wonderful throughout the process.

Nico’s adoption process went perfectly and it was fast! I was able to easily communicate with Pawrade and they were in constant contact with me. This experience was great and I would recommend Pawrade to anyone looking for a new family member. The delivery service was excellent as well! I was always up to date on the status of little Nico’s arrival.

Receiving updates on a regular basis, while waiting.
Picking up our puppy and him being everything we wanted!

Communication and completely informed of his transportation to us. Transportation was awesome keeping us informed along the way.

I lost my service dog. This company was great with helping me get a new puppy to train for my new service dog. Thank you so very much

I would recomment Pawrade to anyone wanting to purchase a pet. My puppy arrived safely and he is adorable, healthy (will take him to my Vet Monday, as required), and well taken care of during his transport to my home. The communication I had with Pawrade representatives was excellent.

As the intermediary between the breeder and the buyer, Parade did both great and not so much. Coordinating purchase and transportation processes was superb, and we were kept informed of each step of both processes. However, when answering questions that required breeder feedback, Parade blindly accepts the breeder information with no verification of information, and has no knowledge of or sight of the puppy/dog in question. Parade is only a broker, so buyer beware. We took our pup the the Vet as required in the contract, and discovered she had a significant case of ear mites, even though she had visited an accredited Vet on Friday before her Monday departure, and was given a clean bill of health.

We got two puppies from Pawrade within 6 months. Both times it was a great experience. All the reps were nice. Lois was my favorite. She didn’t mind questions, she got us updated pics. She was so kind. The only thing I wish was the pics and videos were better quality. Lois even set up a zoom meeting with our puppy. Puppy transport they used both times were also great. Will recommend to everyone. Thank you Pawrade for 2 baby fuzzies we love!!!

I'm so happy with the constant contact and I have a cute, smart and playful new doggo to add to my family. Thank you

Pawrade went above and beyond my expectations. There were no hidden fees even though we were a bit nervous and reluctant at first. Im glad I trusted the good reviews. Plus our puppy was clean when she was delivered which was a pleasant surprise. She had an appetite soon after being delivered and many puppies dont when first with a new family. So I feel like she wasn't stressed. Plus she obviously had some experience with being outside and some potty training from the breeders which was also a pleasant surprise. The customer service was excellent, even after the delivery they continued to communicate and reply back quickly. I would highly recommend to anyone.

Very Professional and made the process simple and easy.

Policy is good foundation. Only thing I would like changed is that pictures could be both vertical and horizontal. When one grabs the phone for impromptu shots, it is normal take a portrait shot.

Amazing customer service from beginning to end. Covered all basis and ensured us we were in good hands

We had an absolutely incredible experience with Pawrade from start to finish. I was honestly so impressed with the level of security and communication throughout the entire process—it gave me total peace of mind. Every step was clearly explained, updates were consistent, and I always felt like I knew exactly what was happening.

What really stood out was how safe and structured everything felt. In a world where buying a puppy online can feel risky, Pawrade has built a system that feels trustworthy, thorough, and professional. That meant everything to our family.

And the travel experience? Completely seamless. 🛫🐾
From coordination to arrival, everything went smoothly, and our puppy arrived safe, calm, and well cared for. You can tell they truly prioritize the well-being of the animals.

Now we have this sweet, fluffy new member of our family who has already brought so much joy into our home. 🥰

I would 100% recommend Pawrade to anyone looking for a safe, reliable, and genuinely positive experience bringing home a new puppy.

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If you want, I can tweak it to be more emotional, more punchy/short, or even add a little personality specific to your family 🥰

We have been asking for pictures for a pup that I am pretty sure I do not want only because we did not get any additional pictures just 3. Seriously heartbreaking. Pup is due on the 24 of April so I made the appointment for the 27th and now I do not know when as the aircompanion may get here??? I regret this whole process and do not trust them.

Every area was completed very well from beginning to end. Puppy arrival day was so exciting! Delivery was excellent and the staff was very helpful from the first day to the last.

The variety of puppies and the videos were great. Getting in touch with the customer service was mixed. Response was often slow and usually only a message. I think I only talked with 2 people. The rest was electronic. The delivery was on time. The driver and those employees that I spoke with were knowledgable and professional. Over all it was a very good experience.

Everything was spot on.
My puppy, the service, and the price.
I would recommend this process, definitely.
I was a little hesitant at first, but I found it was unnecessary worry.

From start to finish absolutely a great experience! We absolutely love our puppy!