Paws & Planet Reviews 123

TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Amazing to find an environmentally friendly dog shop, it's so difficult to be green when you have a dog in the family. She loves the toys, even picked them out from under the tree on Christmas eve and... See more

Company replied

Rated 1 out of 5 stars

$235 for Alpha Track 2 pack of 50 test strips??? If that isn’t price gouging I don’t know what is. Alpha Track 3 strips are $73 for a pack of 50. I understand that the Alpha Track 2 has been discontin... See more

Rated 1 out of 5 stars

This company is absolutely price gouging!! We purchased a Cat Repellent spray for $138. Sadly on checking to try snd find some user instructions (which were not on the bottle and no box with product)... See more

Rated 5 out of 5 stars

My 11 week old dachshund puppy loves her rhino. She chooses to play with this 9/10 times above her other toys. I think the different material makes a welcome change from traditional plasticky dog toys... See more

Company replied

Company details

  1. Pet Store

Written by the company

Paws & Planet is the go-to destination for eco-friendly dog products. With their range of planet friendly products, they make it simple and affordable for you to shop sustainably for your dog.


Contact info

3.0

Average

TrustScore 3 out of 5

123 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy dog and happy owner

I’ve ordered treats and things for my dog from here a couple of times now and I’m really happy with the service! Parcels always arrive on time and are packaged in recyclable material which is great, plus my dog loves everything I have bought from paws and planet!

March 13, 2021
Rated 5 out of 5 stars

Buy from here !

Great quality would definitely recommend!

March 10, 2021
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Reply from Paws & Planet

Thanks for your review Rosie - we really appreciate it!

Rated 4 out of 5 stars

The service was quick Ronnie lasted an hour

The service was quick and a personalised not was a nice touch. However indestructible toys do no exist for my dog he ate Ronnie the Rhino in and hour!!!

March 6, 2021
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Reply from Paws & Planet

Thanks for the review Claire. Unfortunately, we know that all too well as our own dog is a very heavy chewer. We hope we can help you find some better suited toys for your dog in the future.

Rated 5 out of 5 stars

Super service

Super service, speedy and kept informed. Nice personal touch to enclose a handwritten note. All packaging eco-friendly too, so top marks all round.

March 6, 2021
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Reply from Paws & Planet

What a lovely review - thank you Shirley! We're so glad you were pleased with the service 😊

Rated 5 out of 5 stars

Absolutely thrilled with this carlo…

Absolutely thrilled with this carlo crab
Dog toy. Sturdy, beautifully crafted using all
natural products. Its a great success. I shall order again from this company..

March 6, 2021
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Reply from Paws & Planet

Thanks for your lovely review Cheryl! We're so glad you love Carlos and can't wait to welcome you back to our store soon 😊

Rated 5 out of 5 stars

Fast and efficient shipping

Fast and efficient shipping.
Environmentally friendly packaging all the way through including the packaging tape.
Would happily shop here again.
Most pet shops just don't seem to offer environmentally friendly toys.

March 5, 2021
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Reply from Paws & Planet

Thanks for your review Cassie, we really appreciate it! We're really glad you were happy with your order and we look forward to welcoming you back to our store soon 😊

Rated 5 out of 5 stars

I bought it for my cat !!

Actually I bought this comb for my cat,who has less fleas and a shiny coat now.I
Liked the lack of plastic free product and recyclable packaging.

March 4, 2021
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Reply from Paws & Planet

Thanks for your review Kim, we really appreciate it! We're so glad that we helped your cat get rid of fleas and gain a shiny coat 😊

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, with a lovely handwritten note. Seems small but really is a nice touch!

February 5, 2021
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Reply from Paws & Planet

Thanks so much for the review Louisa - we really do appreciate it! We're so glad you were pleased with your order and liked the note :)

Rated 5 out of 5 stars

Amazing to find an environmentally…

Amazing to find an environmentally friendly dog shop, it's so difficult to be green when you have a dog in the family. She loves the toys, even picked them out from under the tree on Christmas eve and unwrapped them, though thankfully the excitement continued through to christmas day. The service was lovely n quick and eco friendly packaging too. Will buy more gifts from here in the future.

February 4, 2021
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Reply from Paws & Planet

What a lovely review, thanks so much Rusty! We're so glad we could help you be a greener dog owner and we're really pleased to hear that she loved her toys! We hope to welcome you back to the store in the future :)

Rated 5 out of 5 stars

dog goes bonkers for treats

good treats, excellent packaging, handwritten notes, sustainable everything. what's not to love? keep on smashing out a great lil biz!

February 4, 2021
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Reply from Paws & Planet

Ah thanks so much Bruno - what a great review! We're so glad you were pleased with your order :)

Rated 4 out of 5 stars

Really impressed with the service

Really impressed with the service, however, my cavapoo managed to start chewing chunks out of the toy within a couple of hours.

February 4, 2021
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Reply from Paws & Planet

Thanks for the review Susie and we appreciate the feedback. We're happy to replace the toy if you're not entirely happy with it. Please just drop us an email and we'll sort it for you - hello@pawsandplanet.store

Rated 5 out of 5 stars

Excellent

Once again. Excellent service and product

February 3, 2021
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Reply from Paws & Planet

Thanks so much for your continued support and lovely review Louise! We're so glad you were happy with your order :)

Rated 5 out of 5 stars

Puppy Loves Ronnie the Rhino

My 11 week old dachshund puppy loves her rhino. She chooses to play with this 9/10 times above her other toys. I think the different material makes a welcome change from traditional plasticky dog toys. I will definitely be repurchasing once she does away with the horn (her fave part to chew!)

January 16, 2021
Unprompted review
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Reply from Paws & Planet

What a lovely review to read Rachel - thanks so much! We're so glad to hear your pup loves Ronnie. Our dog, Vinnie, is a big fan of his too! We look forward to welcoming you back to our store in the future :)

Rated 5 out of 5 stars

Amazing!

Thank you so much Jess and Daisy! Bailey loves Barry the Banana and Dave the Dolphin! He’s an 8 month old cockapoo who is very picky with his toys and these have won him over! Perfect customer service with a lovely personal note too! Also love the meaning behind your company! Will definitely be a returning customer x

January 15, 2021
Unprompted review
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Reply from Paws & Planet

It's our pleasure Alicia! Thanks so much for your lovely review. We're so pleased to hear that Bailey loves Dave and that you were pleased with your order. We look forward to welcoming you back to our store in the future :)

Rated 5 out of 5 stars

Great website and products

Great easy to use website. Really pleased with the dog collar, bowls and poo bag holder. Even Eco friendly packaging! Will definitely be back for more

January 13, 2021
Unprompted review
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Reply from Paws & Planet

Thanks for such a lovely review Louise! We're so glad that you're happy with order and we can't wait to see you back on our store 😊

Rated 5 out of 5 stars

Excellent product

Excellent product. Really good quality. Feels very very sturdy. A huge hit with Naughty George the 8 month old miniatures schnozzer. Who loves to swing it round his head!!!

January 6, 2021
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Reply from Paws & Planet

We love the sound of Naughty George! It sounds like he'd be good friends with our dog, Vinnie! We'd love to see him swinging it around his head 😂 We're so glad you were happy with your order!

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