Paybis Reviews 31,105

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

If I haven’t used them for awhile, my transaction is always denied even though my bank approved my payment. However, their security reasoning is justifiable. Payment processing is slow. Frustr... See more

Company replied

Rated 5 out of 5 stars

I honestly love Paybis it’s so easy to use there were times that it didn’t show it was complete, but support explain to me how it works and my friend he’s very knowledgeable with bitcoin so he told me... See more

Company replied

Rated 1 out of 5 stars

I’ve never been to site before someone else has done that acting like me it wasn’t me I don’t have any knowledge of what your site even does . Whoever did this did it without my knowledge or approval... See more

Company replied

Rated 5 out of 5 stars

After struggling for a long time to sell my crypto, I finally found a platform that is incredibly easy and fast to use: Paybis. The entire process was smooth, and I received my money instantly without... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Founded in 2014, Paybis has firmly established itself as a global leader in the cryptocurrency industry. Our initial endeavor, Paybis.com, has grown to be one of the world's premier platforms for individual users to buy, sell, store, receive, and send cryptocurrencies. From credit and debit card transactions to an expansive range of digital currencies, we’ve made the crypto world accessible and straightforward for people, regardless of their location or technological proficiency. While individual empowerment remains at our core, our mission to democratize access to cryptocurrencies extends far beyond that. We believe in the transformative potential of these revolutionary technologies to reshape financial landscapes for businesses as well. /// We have taken a strategic step forward in servicing businesses through the introduction of our new product - the White Label On/Off Ramp. Designed to seamlessly incorporate cryptocurrency transactions into existing business operations, this innovative solution is just one of the ways we're breaking down barriers for businesses and customers alike. /// Our guiding mission drives us to be a platform that inspires trust and innovation in the crypto industry. We've always committed ourselves to transparent operations, secure transactions, and world-class customer service. Moreover, we believe in dispelling myths and misconceptions around cryptocurrencies by fostering a deep understanding of their potential benefits among businesses and individual users. /// As we engage more actively with our community, both the businesses we work with and the individual users we serve, we strive to be the connective tissue between traditional and crypto economies. Our goals of driving global crypto adoption, introducing innovative financial products, ensuring unwavering trustworthiness, promoting education, and actively engaging our community guide us every day. /// In this exciting era of financial transformation, join Paybis as we continue to make digital currencies more accessible, reliable, and beneficial, particularly for the business sector. Together, we can redefine the future of finance.

Paybis.com - your gateway to the world of real crypto

Written by the company

Platform to help you buy, sell, and send crypto using a variety of payment methods worldwide.
Paybis.com offers a wide range of payment methods to buy sell or exchange almost any digital or cryptocurrency. Our goal is to provide our customers with a state-of-the-art secure trade platform with 24/7 live support. You can buy Bitcoins on our website within 10 minutes using Credit card or Debit card. Just sign up, pick the best payment method for you and proceed!

Paybis.com offers auto deposits and payouts. We guarantee 100% delivery!

100% satisfaction guaranteed! Transactions take less than 10 minutes!

100% satisfaction guaranteed! Transactions take less than 10 minutes!
Paybis.com will issue full refund in case of any problems from our side or if requested by a client. For example, if you paid your transactions but did not get the funds from us. Please be careful when you input your recipient account! If you indicate a wrong account details and we have transferred the funds to a wrong account we will not be able to help in that case.

Contact info

You should know

4.1

Great

TrustScore 4 out of 5

31K reviews

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Rated 5 out of 5 stars

I like the ease of transactions

I like the ease of transactions. Just a little slow in confirming.

April 15, 2026
Paybis logo

Reply from Paybis

Dear Deana,

Thank you for your feedback.

We’re glad to hear that you appreciate the ease of our transactions. We also understand your concern regarding confirmation times — while we aim to process everything as quickly as possible, occasional delays can occur due to network or verification processes.

We truly appreciate your patience and your support, and we look forward to serving you again.

Best regards,
The Paybis Team

Rated 1 out of 5 stars

I’ve never been to site before someone…

I’ve never been to site before someone else has done that acting like me it wasn’t me I don’t have any knowledge of what your site even does . Whoever did this did it without my knowledge or approval

April 4, 2026
Paybis logo

Reply from Paybis

Dear customer.

We are truly sorry for the inconvenience. Please reply to this email so we can look into the issue and assist you further. Our team is here to support you and will carefully investigate the matter to find a resolution.

Best regards,
Paybis Team

Rated 5 out of 5 stars

Yes very cheap

April 15, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Justin,

Thank you for your feedback.

We’re glad to hear that you find our pricing competitive. We strive to offer great value while maintaining a secure and reliable service.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 4 out of 5 stars

I love the speed

April 15, 2026
Paybis logo

Reply from Paybis

Dear Sally,

Thank you for your feedback.

We’re delighted to hear that you love the speed of our service. Providing fast and efficient transactions is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

It was easy to do

It was easy to do

April 15, 2026
Paybis logo

Reply from Paybis

Dear Sandra,

Thank you for your feedback.

We’re glad to hear that you found the process easy to complete. Providing a simple and smooth experience is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Nice

Nice, simple to use.

April 15, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Vladimir,

Thank you for your feedback.

We’re glad to hear that you find our platform nice and simple to use. Creating a smooth and user-friendly experience is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Hey I have been usingthis for a while…

Hey I have been usingthis for a while and I really like to service they provide

April 15, 2026
Paybis logo

Reply from Paybis

Dear Charles,

Thank you for your feedback.

We’re delighted to hear that you’ve been using our service for a while and that you really like what we provide. Delivering a reliable and user-friendly experience is always our priority.

We truly appreciate your continued support and look forward to serving you in the future.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Very Nice 👌🏽👌🏽

April 15, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Radu,

Thank you for your kind feedback.

We’re delighted to hear that you had a very nice experience with our service. Providing a smooth and enjoyable experience is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

good

good
very very good

April 9, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Jayaraj,

Thank you for your feedback.

We’re delighted to hear that you’re having a very good experience with our service. Providing a smooth and reliable platform is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 3 out of 5 stars

Easy access to the app

April 15, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Maredi,

Thank you for your feedback.

We’re glad to hear that you find the app easy to access. If there’s anything we can improve to enhance your experience and earn a higher rating, we’d greatly appreciate your suggestions.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Good App to use for Crypto

Good App to use for Crypto

April 15, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Frank,

Thank you for your feedback.

We’re glad to hear that you find our app a good choice for crypto transactions. Providing a reliable and user-friendly platform is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Good service

April 14, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear customer,

Thank you for your feedback! We are glad to hear that you are satisfied with our service. Providing a smooth and reliable experience for our users is always our top priority.

If you ever need any assistance in the future, our support team is available 24/7.

Best regards,
Paybis Team

Rated 3 out of 5 stars

It’s fast

It’s fast. It’s safe

April 14, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Dwayne,

Thank you for your feedback.

We’re glad to hear that you find our service fast and safe. Providing secure and efficient transactions is always our priority. If there’s anything we can improve to enhance your experience further, we would greatly appreciate your input.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 3 out of 5 stars

Can be very annoying and unreliable at times!

usually i always use this place to buy crypto, and its quite quick and trustworthy, but this time it just really, really upset me.

It said my card declined, yet it took money from my account. The crypto hasnt even come in yet. they said it will take 1-72 hours for it to come back into my account?! My bank approved the payment too. So yeah, very inconvenient

Ive been using this payment method everytime while using this site. I am so deeply disappointed and irritated! Especially when i need to use crypto urgently.

This is the first time this has happened so im not giving it a full one star because that would be quite unfair, because prior to this, their service was excellent and fairly easy to use and navigate. So i do hope next time it would be different

April 14, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear customer,

At Paybis, we prioritize secure crypto transactions. To maintain the highest safety standards for our community, all payments undergo automated security reviews. Occasionally, a transaction may be declined for internal reasons that we cannot disclose publicly for security purposes.

Regarding your funds: please rest assured that Paybis has not charged you. What you are seeing is a pre-authorization hold from your bank. Once a transaction is rejected by our system, this hold is automatically released. Most banks reflect this back in your balance within 1-72 hours, though specific bank policies may vary.

We understand how important timing is when you need to exchange cryptocurrency, and we apologize for this delay. Our customer support team is always here to help if you have further questions. We hope to provide you with a much better experience next time!

Best regards,
The Paybis Team

Rated 4 out of 5 stars

Easy to use.

April 13, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear, Carmen

Thank you for your feedback! We’re glad to hear that you find it easy to use. Making things simple and user-friendly is very important to us, and it’s great to know we’re on the right track. If you ever have more suggestions or ideas, we’d love to hear them!

Best regards,
Paybis team

Rated 1 out of 5 stars

4 days still haven't received my money…

4 days still haven't received my money I have surgery tomorrow morning...it's sad nobody can help me

April 10, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Amanda,

Thank you for reaching out, and I’m truly sorry for the stress this situation is causing.

I’d like to clarify that the payment has already been processed and sent from our side to your bank. At this stage, we are currently waiting for confirmation from the banking system. Unfortunately, this part of the process is outside of our control, and we’re unable to speed it up.

We completely understand how important it is for you to receive the funds as soon as possible, and we are monitoring the situation closely. As soon as we receive confirmation, we will notify you immediately.

Best regards,
Paybis Team

Rated 1 out of 5 stars

I just installed the app and haven't…

I just installed the app and haven't had a chance to see how it works. So how should I know how to rate it already ?

April 13, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear customer,

Thank you for your feedback. We completely understand your frustration—it is certainly difficult to rate an app you just installed and haven't had the chance to use yet.

We apologize if the rating prompt appeared too soon. Please take your time to explore the platform at your own pace. We hope that once you have the opportunity to use our services, you will enjoy the experience and might consider updating your rating in the future.

If you have any questions as you get started, our support team is available 24/7.

Best regards,
Paybis Team

Rated 5 out of 5 stars

everything worked like a charm

everything worked like a charm

April 13, 2026
Paybis logo

Reply from Paybis

Dear Stephen,

Thank you for your feedback! We are absolutely thrilled to hear that everything worked like a charm for you. Providing a smooth, reliable, and effortless experience is exactly what we strive for.

If you ever need any assistance in the future, our support team is available 24/7.

Best regards,
Paybis Team

Rated 4 out of 5 stars

Growth Wealth Investment Interest…

Growth Wealth Investment Interest Income Lifestyle Stocks AI

April 14, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear customer,

Thank you for sharing your thoughts. If there’s anything specific we can assist you with, feel free to contact us via our live chat or email us at support@paybis.com - we’ll be glad to help.

Best regards,
Paybis Team

Rated 5 out of 5 stars

I wiil tray this account and open Fast…

I wiil tray this account and open Fast time

April 14, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear customer,

Thank you for choosing Paybis! We are thrilled to welcome you and are glad to hear that setting up your account was a fast and smooth experience for you. We hope you enjoy exploring our platform and that your first transactions are just as quick and easy.

If you have any questions as you get started or need any assistance in the future, our support team is available 24/7.

Best regards,
Paybis Team

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