Paybis Reviews 31,105

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

If I haven’t used them for awhile, my transaction is always denied even though my bank approved my payment. However, their security reasoning is justifiable. Payment processing is slow. Frustr... See more

Company replied

Rated 5 out of 5 stars

I honestly love Paybis it’s so easy to use there were times that it didn’t show it was complete, but support explain to me how it works and my friend he’s very knowledgeable with bitcoin so he told me... See more

Company replied

Rated 3 out of 5 stars

usually i always use this place to buy crypto, and its quite quick and trustworthy, but this time it just really, really upset me. It said my card declined, yet it took money from my account.... See more

Company replied

Rated 5 out of 5 stars

After struggling for a long time to sell my crypto, I finally found a platform that is incredibly easy and fast to use: Paybis. The entire process was smooth, and I received my money instantly without... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Founded in 2014, Paybis has firmly established itself as a global leader in the cryptocurrency industry. Our initial endeavor, Paybis.com, has grown to be one of the world's premier platforms for individual users to buy, sell, store, receive, and send cryptocurrencies. From credit and debit card transactions to an expansive range of digital currencies, we’ve made the crypto world accessible and straightforward for people, regardless of their location or technological proficiency. While individual empowerment remains at our core, our mission to democratize access to cryptocurrencies extends far beyond that. We believe in the transformative potential of these revolutionary technologies to reshape financial landscapes for businesses as well. /// We have taken a strategic step forward in servicing businesses through the introduction of our new product - the White Label On/Off Ramp. Designed to seamlessly incorporate cryptocurrency transactions into existing business operations, this innovative solution is just one of the ways we're breaking down barriers for businesses and customers alike. /// Our guiding mission drives us to be a platform that inspires trust and innovation in the crypto industry. We've always committed ourselves to transparent operations, secure transactions, and world-class customer service. Moreover, we believe in dispelling myths and misconceptions around cryptocurrencies by fostering a deep understanding of their potential benefits among businesses and individual users. /// As we engage more actively with our community, both the businesses we work with and the individual users we serve, we strive to be the connective tissue between traditional and crypto economies. Our goals of driving global crypto adoption, introducing innovative financial products, ensuring unwavering trustworthiness, promoting education, and actively engaging our community guide us every day. /// In this exciting era of financial transformation, join Paybis as we continue to make digital currencies more accessible, reliable, and beneficial, particularly for the business sector. Together, we can redefine the future of finance.

Paybis.com - your gateway to the world of real crypto

Written by the company

Platform to help you buy, sell, and send crypto using a variety of payment methods worldwide.
Paybis.com offers a wide range of payment methods to buy sell or exchange almost any digital or cryptocurrency. Our goal is to provide our customers with a state-of-the-art secure trade platform with 24/7 live support. You can buy Bitcoins on our website within 10 minutes using Credit card or Debit card. Just sign up, pick the best payment method for you and proceed!

Paybis.com offers auto deposits and payouts. We guarantee 100% delivery!

100% satisfaction guaranteed! Transactions take less than 10 minutes!

100% satisfaction guaranteed! Transactions take less than 10 minutes!
Paybis.com will issue full refund in case of any problems from our side or if requested by a client. For example, if you paid your transactions but did not get the funds from us. Please be careful when you input your recipient account! If you indicate a wrong account details and we have transferred the funds to a wrong account we will not be able to help in that case.

Contact info

You should know

4.1

Great

TrustScore 4 out of 5

31K reviews

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Rated 5 out of 5 stars

I am very proud to be a part of this

I am very, very happy with the treatment that I have received from you. I no longer have to worry about having my money scammed anymore. This is a very good site. Forget telegram. forget what app There’s nothing but thieves on there. You will lose everything as I did. I am so happy that I found this site and I am so proud to be on here 100% trust thank you for all the love and care that you have supported me with. You have been very kind. I trust you very much and I believe in you God bless you. I would rate five stars for this all my love, Mary MAGA family.

April 13, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Mary,

Thank you for your review and for choosing Paybis. We are sorry to hear about your past experiences with scams on other apps. The cryptocurrency space, unfortunately, has its share of bad actors, which is why we are committed to providing a secure, regulated, and transparent environment for our users.

We are glad that you feel confident using our platform for your transactions, as your safety and trust are very important to us.

If you ever need any assistance in the future, our support team is available 24/7 at support@paybis.com.

Best regards,
Paybis Team

Rated 5 out of 5 stars

My transactions run very quickly and…

My transactions run very quickly and smoothly vs my frustration with the other mobs.

April 13, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Ernie,

Thank you for your feedback.

We’re delighted to hear that your transactions are running quickly and smoothly, especially compared to your previous experiences. Providing a fast, reliable, and frustration-free service is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 4 out of 5 stars

Fair site.

No problems!

April 12, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear, Vaporizor

Thank you for your feedback! We’re glad to hear that you had a smooth experience and found everything to be in order. We appreciate you taking the time to share your thoughts and hope to welcome you again in the future.

Best regards,
Paybis team

Rated 5 out of 5 stars

Save protected property

Save protected property

April 10, 2026
Paybis logo

Reply from Paybis

Hi Alexander,

Thank you for the 5-star review! 🌟

We are glad to hear that you feel your assets are well-protected with us. Security is our top priority, and we work hard to ensure Paybis remains a safe and reliable environment for all our users.

We look forward to seeing you again soon!

Best regards,
The Paybis Team

Rated 3 out of 5 stars

I'm just learning how to use the app

I'm just learning how to use the app

April 12, 2026
Unprompted review
Paybis logo

Reply from Paybis

Hi Karen,

Thank you for the 3-star review! 🌟

Welcome to the app! We’re glad to have you with us. We know there can be a learning curve when you’re first starting out, but we’ve designed the platform to be as user-friendly as possible.

If you ever hit a snag or have a question while you're learning the ropes, our support team is available 24/7 via live chat or at support@paybis.com to help guide you. We also have a great blog and FAQ section on our website with plenty of tips for beginners!

Best regards,
The Paybis Team

Rated 1 out of 5 stars

I got scammed!!

I got scammed!!

April 10, 2026
Paybis logo

Reply from Paybis

Hi Amelia,

We are very concerned to hear about your experience. Please be aware that Paybis is a regulated cryptocurrency exchange; we provide the service to buy or sell crypto, but we do not manage investments or partner with external brokers.

If you have been contacted by someone claiming to represent us or if you were directed to send funds to a third party, you may have been targeted by an external scammer.

Please contact us immediately at support@paybis.com so we can investigate the transaction and provide you with the necessary details to report this to the authorities. We take these matters very seriously and want to help in any way we can.

Best regards,
The Paybis Team

Rated 4 out of 5 stars

Enables purchase and straightforward…

Enables purchase and straightforward for use

April 10, 2026
Unprompted review
Paybis logo

Reply from Paybis

Hi Daryl,

Thank you for the 4-star review! 🌟

We’re glad to hear that you found our platform straightforward and that it made your purchase easy. That is exactly what we aim for!

If there is anything we can do to make your next experience a full 5 stars, please let us know at support@paybis.com.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

The Garners

Everything Is good I love it

April 12, 2026
Unprompted review
Paybis logo

Reply from Paybis

Hi Janet,

Thank you for the 5-star review! 🌟

We are so happy to hear that you're loving the experience. "Everything is good" is exactly what we like to hear!

If you ever need anything, don't hesitate to reach out to us at support@paybis.com. We look forward to seeing you again soon!

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Great job

Great job! Love the platform

April 12, 2026
Unprompted review
Paybis logo

Reply from Paybis

Hi Jen,

Thank you for the 5-star review! 🌟

We’re thrilled to hear you're enjoying the platform and that we're doing a great job in your eyes. It’s feedback like yours that keeps the team motivated!

If you ever have any questions or need assistance, feel free to reach out to us at support@paybis.com. We look forward to seeing you again soon.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Easy to use.

Easy to use.

April 11, 2026
Paybis logo

Reply from Paybis

Hi Marion,

Thank you for the 5-star review! 🌟

We’re glad to hear that you found the platform easy to use. We strive to keep things simple for our customers, and it’s great to know we’re hitting the mark.

If you ever have any questions, feel free to reach out to us at support@paybis.com. Happy trading!

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Na esto conseguido comprar moedas

April 11, 2026
Unprompted review
Paybis logo

Reply from Paybis

Olá Jose,

Muito obrigado pela sua avaliação de 5 estrelas! 🌟

Ficamos muito felizes em saber que você conseguiu comprar suas moedas com sucesso em nossa plataforma. Nosso objetivo é justamente tornar esse processo o mais simples e eficaz possível para nossos usuários.

Se precisar de qualquer ajuda no futuro, sinta-se à vontade para nos enviar um e-mail para support@paybis.com.

Atenciosamente,
Equipe Paybis

Rated 2 out of 5 stars

I’m just trying to join

April 11, 2026
Unprompted review
Paybis logo

Reply from Paybis

Hi Jane,

We’re sorry to hear that you’re having trouble getting started. Joining should be the easiest part, and we apologize if it’s been a frustrating experience so far! 🌟

Whether it's a verification issue or a technical glitch, we want to help you get through it. Please reach out to our support team at support@paybis.com or via our 24/7 live chat on our website. We’d love to help you finish the sign-up process so you can start using the platform.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

I love this app!

April 8, 2026
Paybis logo

Reply from Paybis

Dear Renard,

Thank you for your wonderful feedback.

We’re thrilled to hear that you love the app. Providing a smooth and enjoyable experience for our users is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Easy app

Everything is ok

April 11, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Elina,

Thank you for your feedback.

We’re glad to hear that everything is working well for you. Providing a smooth and reliable experience is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Great so far and thank you for these…

Great so far and thank you for these smooth transactions.

April 11, 2026
Paybis logo

Reply from Paybis

Dear Kenneth,

Thank you for your kind feedback.

We’re delighted to hear that your experience has been great so far and that your transactions have been smooth. Providing a seamless and reliable service is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 4 out of 5 stars

Exselently easy to use shopping bag

Exselently trust pilot business

April 11, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Customer,

Thank you for your feedback.

We’re delighted to hear that you had an excellent experience with our service. Providing high-quality and reliable support is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Experience comparison

If I haven’t used them for awhile, my transaction is always denied even though my bank approved my payment. However, their security reasoning is justifiable. Payment processing is slow. Frustrating!!
Overall, still the best I have used.

March 15, 2026
Paybis logo

Reply from Paybis

Hi Jill,

Thank you for the 5-star review and for sticking with us! 🌟

We appreciate your honesty regarding the "Cons." Because security is our top priority, our system sometimes flags accounts that haven't been active for a while as a protective measure—even if your bank has already given the green light. We know that extra layer of verification can be frustrating when you just want to finish your transaction!

We’re constantly working to speed up our processing times to make that experience smoother for you. We really appreciate you ranking us as the best you've used despite these hiccups!

If you ever run into a snag again, don't hesitate to ping us at support@paybis.com so we can help clear it up faster.

Best regards,
The Paybis Team

Rated 5 out of 5 stars

Trade lightning

Trade lightning

April 11, 2026
Unprompted review
Paybis logo

Reply from Paybis

Dear Lauris,

Thank you for your feedback.

We’re glad to hear that you find our trading fast and efficient. Providing quick and seamless transactions is always our priority.

We truly appreciate your support and look forward to serving you again.

Best regards,
The Paybis Team

Rated 1 out of 5 stars

Ain't helpful but it seems like it's…

Ain't helpful but it seems like it's gonna be alright

April 11, 2026
Unprompted review
Paybis logo

Reply from Paybis

Hi Rus,

We appreciate you sharing your thoughts, though we’re sorry to see the 1-star rating! 🌟

It sounds like you might be experiencing a bit of a rough start. We’re glad you have a feeling that things will turn out "alright," but we’d love to make sure they turn out great.

If there is something specific that wasn't helpful or if you're stuck on a particular step, please reach out to us at support@paybis.com. We’d love the chance to turn that 1-star experience into a 5-star one!

Best regards,
The Paybis Team

Rated 3 out of 5 stars

Boring so far


Boring so far

April 11, 2026
Unprompted review
Paybis logo

Reply from Paybis

Hi Tom-Inge,

Thank you for the 3-star review! 🌟

We'll be honest—as a financial platform, we prioritize security and compliance, which can sometimes feel a bit "boring" compared to other apps! However, we aim to make the actual transactions as fast and exciting as possible.

We’d love to hear how we can make the experience more engaging for you. If you have any suggestions on features you'd like to see, feel free to reach out to us at support@paybis.com.

Best regards,
The Paybis Team

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