PayFit Reviews 1,515

Our issue was dealt with quickly and easily.
Customer service was friendly and very helpful

This tool is perfect for startups. It simplifies so much more than only payroll but the whole HR admin!

We have been very satisfied with the contribution Payfit has been to our project!!!

PayFit was chosen as the new payroll platform since outsourcing payroll.
We've had great support & service since integrating.
It would be great to have some visibility on the growth map to see new territories covered.

Using Payfit so far has been a breath of fresh air - the monthly process requires very little intervention. I'm impressed by the interface and the automation it promises. The payslips are also great and I like that it links to our HR system.

Far better than any other payroll system I've ever used, usually made by the usual bigger names.

Thank you to Cameron and Heather for all of the help before and during the onboarding process.

Payfit make payroll easy! They let you keep control of your payroll, but everything straightforward. There service response is fantastic, and have gone the extra mile when it comes to answering queries.

I strongly recommend Payfit, they are making every month the pay very easy and when we have a question they are most of the time answering in less then 1 hour !

Great service overall. Sometimes the platform is buggy and makes me lose time, however the customer service is VERY reactive and always comes up with solutions.

Hyper user friendly tool which saves us a lot of time! Great customer support always here to help and to facilitate the understanding of the local labour law.
I would recommend any company settling up an entity in Spain to go for Payfit!

We were really impressed by Payfit when we were initially sold the product.
Since then the initial help to set up the product was slow so we had to delay on on-boarding by a month. The onboarding was done incorrectly so the first PAYE FPS submission done by payfit was not only late but incorrect and significantly more than it should have been. We have incurred late fines and interest charges from HMRC and are still waiting on payfit to resolve this issue.
Other advice given on a Salary Sacrifice EV scheme was given incorrectly and we have been made aware now that this is something they are unable to support.
We have had other issues along the way regarding employee access which has taken over two months to resolve.
I would steer clear until they get the support side of the business sorted and we are already looking to move provider after 4 months.

Very happy with the service.
My customer specialist is very caring and always solves muy problems or concerns.

Great support, good reporting flexibility and intuitive user interface

Great journey setting up the system. We used an outsourced accountants prior which contained all of the issues you'd expect (lack of control, not timely, expensive etc) so Payfit came at a great time when I wanted to automate the payroll process.

Awful service! We discovered once we stop using their services that they made huge mistakes and becase of that we got fined multiple fines. From there it went downhill, for every documentation they were missing to provide we had to write a certified email and yet still some documents need to be provided.
I highly discourage this company for the bad quality of their work and their integrity.

As a recent user of Payfit I have to say I'm extremely impressed with the flexibility of the software, smoothness of interface but more importantly the extreme professionalism and helpfulness offered by their support staff. Carlsberg don't do Account Managers but if they did they'd choose Rhian Evans.

Rhian is always extremely on it and helps out really quickly! Thank you!

We are a very small company, but we didn't feel small during all the migration period. Payfit team is professional, disposal and open-mind to our exigent questions. We were treated as a happy costumer, and we are happy!