Payhawk Reviews 273

TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

Over account management is pretty shody. Then we received an email informing us of a 22% price increase mid way through our current contract. I don;t think that is a reasonable and trustworthy... See more

Company replied

Rated 5 out of 5 stars

Speed? Helpfulness? Everything is here. I used many different payment services before but I've never seen fastest responses like this. I asked my all "long" questions and Eleonora answered them patien... See more

Rated 1 out of 5 stars

Had difficulty setting up my account, so requested help from support, which promised to be speedy. 6 hours of queuing, so gave up. They tried to lure me back with the promise of an Amazon vouche... See more

Company replied

Rated 5 out of 5 stars

I really don't understand some of the bad reviews that are posted here. We've been working with Payhawk since a few weeks and so far the experience has been AWESOME! The initial demo went smoot... See more

Company replied

Company details

  1. Payment Service
  2. Accounting Software Company
  3. Financial Institution
  4. Software Company
  5. Software Vendor

Written by the company

Payhawk is an AI-native spend management platform that orchestrates company spending across Bills, Cards, Expenses, Travel, and Procurement to give finance teams maximum control, automation, and visibility. The platform combines a global money account with powerful automation and AI agents that enforce policies, budgets, and approval flows on every payment while giving employees a seamless spending experience. Payhawk includes specialized AI agents designed to streamline different areas of company spending: • Finance Controller Agent – automates routine finance operations and reduces manual reconciliation work. It also includes Agent Fetch, an AI-powered capability that automatically retrieves missing receipts and invoices directly from supplier portal attaching them to transactions so finance teams no longer need to chase employees or suppliers for documentation. • Payments Agent – helps employees resolve card and expense-related issues in real time. It enables instant self-service support for problems like failed or blocked transactions, provides real-time updates on reimbursements, per diems, and mileage status, and answers policy-related questions. • Procurement Agent – manages purchase requests, approvals, and purchase orders in one place, helping companies ensure spend is approved before it happens and aligned with company budgets. • Travel Agent – simplifies business travel by integrating booking, payment, and expense management into a single workflow, reducing manual expense reporting and improving policy compliance. Payhawk allows companies to manage all types of business spend in one platform, transforming processes around Travel, Cards & Expenses, Bill Payments, and Procurement. Companies can adopt these modules gradually or implement them together to create a unified spend management system. The platform also provides a global money account that enables companies to operate internationally with ease. Customers can issue corporate cards, manage multi-currency accounts, and make supplier payments in over 150 countries and 115 currencies. Payhawk supports dedicated IBANs, local payment rails such as SEPA, ACH and Faster Payments, and highly competitive FX rates. A key differentiator of Payhawk is its deep accounting and ERP integrations. The platform is built with strong accounting logic, enabling seamless syncing with systems such as Microsoft Dynamics, NetSuite, Exact, Xero, Sage, Pennylane and QuickBooks. This allows finance teams to automate reconciliation, maintain accurate financial records, and reduce manual data entry. Headquartered in London with offices across Europe and the US, Payhawk serves mid-market and enterprise companies globally, including brands such as Luxair, Babbel, and Vinted. By combining automation, global payments infrastructure, and AI-powered finance agents, Payhawk helps organizations reduce manual work, improve financial control, and give finance teams more time to focus on strategic decisions.


Contact info

2.8

Average

TrustScore 3 out of 5

273 reviews

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Rated 5 out of 5 stars

Great timesaver

Focus on what is important, automate and achieve your objectives.
I am responsible for our engineering department procurement and Payhawk saves me a lot of time dealing with accounting. It used to be a huge mess at the end of every month. Now it is just couple of clicks a month.
Thank you Payhawk, keep up the good work

July 2, 2021
Unprompted review
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Reply from Payhawk

Hey Momchil, thank you for the glowing review! We're so happy to see you happy. Making the day-to-day simpler, smarter and better organized is what we strive for.

Rated 5 out of 5 stars

Super convenient product

Payhawk platform and app are super intuitive and easy to use. Great experience!

June 25, 2021
Unprompted review
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Reply from Payhawk

Hey Ivan, thanks for sharing, we're glad you're happy using our platform and app :)

Rated 4 out of 5 stars

Well structured information

Well structured information. User-friendly board. Helpful statistics

June 11, 2021
Unprompted review
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Reply from Payhawk

Hi Tania,

thank you for reviewing us. We're glad to hear you're enjoying Payhawk and using it to structure your company data! We're always working to improve our processes and features for you! :)

Rated 5 out of 5 stars

Excellent for spend management

Best tool we have used as a company for managing spend. Straight forward and easy for the business to use, whilst also benefiting our finance team with automation of back end processes.
The Customer Success team are very responsive and quick at solving any problems/queries.
Highly recommend Payhawk to all businesses!

December 29, 2020
Payhawk logo

Reply from Payhawk

Hi Imran, thanks so much for you review!
The Payhawk team wishes you a great holiday season and all the best for the new year.

Rated 5 out of 5 stars

Great team

Great team. Very professional and they deliver and over deliver. Most of all I am pleased with their problem solving skills.

December 22, 2020
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Reply from Payhawk

Thanks for the great review Boris! Have an amazing holiday season. Best, your Payhawk team :)

Rated 5 out of 5 stars

The best spending management software

The best spending management software.
We have been using Payhawk for about a year now and I can only say that this is the best expense management tool. Payhawk removes the hassle of managing expenses while at the same time helps our finance team keep track of our spending and invoices.

September 8, 2020
Unprompted review
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Reply from Payhawk

Thanks Rado for the great review! Have a great day :)

Rated 5 out of 5 stars

Payhawk Excellent Service

The people working at Payhawk are considerate and always looking for creative solutions. Their business approach is outstanding and I would recommend the service to anyone who is interested in utilising a spending software to make expenses and payments one-click (or so) simple. Definitely request a demo before taking any decisions. My gratitude to the entire team.

August 28, 2020
Unprompted review
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Reply from Payhawk

Thanks Kate, this is super useful. If anyone wants to book a demo just go to our website (payhawk.com), will be happy to show our product! Have a nice day!

Rated 5 out of 5 stars

Payhawk is a cost management heaven

Payhawk is a cost management heaven. It’s such a relief from all the bureaucracy.

August 27, 2020
Unprompted review
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Reply from Payhawk

Thanks for your comment Simeon! We try to make life easier and reduce unnecessary bureaucracy. Have a nice day!

Rated 5 out of 5 stars

Easy to implement and manage

So easy to implement and manage. Game changer. Payhawk helped organize our expenses, streamlined processes. I do not have this mess in admin I used to have. And these guys love what they are doing. I highly recommend the service.

August 27, 2020
Unprompted review
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Reply from Payhawk

Thanks Mike for your 5 star review!

Rated 5 out of 5 stars

Super helpful and reliable

Super helpful and reliable! Highly recommended tool in the time of physical contact restrictions.

August 27, 2020
Unprompted review
Payhawk logo

Reply from Payhawk

Thanks for your review Anwar! We try our best to support businesses even during difficult times. Have a nice day!

Rated 5 out of 5 stars

We are hooked

We are hooked. This is saving us so much time and people in the copmpany love it.

August 27, 2020
Unprompted review
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Reply from Payhawk

Thanks Daniel, we really appreciate your review!

Rated 5 out of 5 stars

Very intuitive

Very intuitive, functional, and easy to use. Great customer experience!

August 27, 2020
Unprompted review
Payhawk logo

Reply from Payhawk

Thanks Stoyan for your great review!

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