Arranged for a measure up/quote which was very quick to be sorted. They provided samples on the day to pick from and provided a quote based on up front payment followed by 10 monthly payments and then... See more
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From the start I was very happy with the customer service so friendly to chat too explained everything, I picked the grey chevron laminate floor for my living room. The fitter Dan was fantastic had my... See more
Company replied
I had beautiful thick carpet fitted in my lounge and wood effect vinyl flooring fitted in the hallway. The house looks transformed. The entire process from start to finish was timely, friendly and... See more
Company replied
From beginning to end paylatercarpets have been outstanding. Rep was super helpful and fitters amazing. Very particular about getting everything perfect. I can’t recommend paylatercarpets highly enoug... See more
Company replied
Company details
Written by the company
We a nationwide company offering new flooring from just £10 per week. We don't charge interest and we offer flexible payment plans to suit your budget. The credit limit is based on affordability, not credit status. We offer Carpet, Laminate & Vinyl and Artificial Grass with free underlay and accessories for all orders. We have a huge range of flooring types and the surveyor provides samples a the appointment for you to choose your preferred flooring and style. Priority fitting is available and discounts offered for payment in full.
Contact info
Brickfields Trading Estate, 5a Interchange, Wilson Rd, Liverpool, L36 6AD, Liverpool, United Kingdom
- 0345 052 4179
- info@paylatercarpets.co.uk
- paylatercarpets.com
4.0
Great
91 reviews
Replied to 50% of negative reviews
Typically replies within 48 hours
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Really happy with my carpet on stairs…
Really happy with my carpet on stairs and landing already book in for my nxt flooring to be done thank you
July 25, 2023
Unprompted review
Reply from Pay Later Carpets
Hi Pamela, Thank you so much for your review. Customer Feedback is really important to us, we are delighted you are happy and continue to use our service. Thank you for your custom, - Pay Later Carpets
Amazing company
Amazing company. Carpet is really good quality. They are really easy to get hold of and really helpful and pleasant 5 star experience.
July 20, 2023
Unprompted review
Reply from Pay Later Carpets
Thank you so much for taking the time to share your experience and for posting such lovely positive comments, we appreciate it very much. Customer feedback is so important to us as it allows us to continue to shape our business to ensure we meet our customers needs in the best way possible. Pay Later Carpets
Great service and best quality of viny flooring
Excellent service from start to finish paid for priority fitting so got it done before the 6 weeks mark quality of the viny flooring is nice and think nice to walk on samples what a picked from doesn't do justice when it was actually fitted was a lot nicer really really happy nice work keep it up and the fitter were so nice and polite
May 26, 2023
Unprompted review
Reply from Pay Later Carpets
Thank you Dean for leaving such a complimentary review. Customer feedback is so important to us as it allows us to continue to provide high quality, customer focussed services. We are so happy that we achieved this for you. Pay Later Carpets
Excellent and stress free
Had laminate flooring fitted in my lounge and hallway by these guys. Whole experience was stress free from Marcs visit to the fitting.
May 22, 2023
Unprompted review
Reply from Pay Later Carpets
Hi Amanda, Thank you so much for your feedback! We will be sure to Let Marc and the team know what a successful job they have done. - Pay Later Carpets
This company are the upmost…
This company are the upmost professional what a high standard service I'm so happy will be ordering of these only in the future tysm
May 19, 2023
Unprompted review
Reply from Pay Later Carpets
Hi Stella, Thank you so much for your lovely review. Feedback like this really helps us to improve and grow as a company to ensure we are able to offer a continuous quality service and give 100% customer satisfaction. We hope you enjoy your new floor!
Thank you,
Pay Later Carpets
Absolutely amazing company
Absolutely amazing company, I have used these a couple of times now but more recently I’d paid for laminate flooring in a bedroom then when fitting time came we had a cash flow problem for a good 12 months and couldn’t afford fitting. They honoured my order and even changed it to carpet as we had changed our mind, they can’t do enough for their customers.
May 4, 2023
Unprompted review
Reply from Pay Later Carpets
Hi Sarah, Thank you so much for your feedback! We are delighted you are happy with the service you received and a repeat customer of ours. We will always do our best to accommodate, enabling us to keep providing a quality service for our customers.
Thank you again,
Pay Later Carpets
Great service and good quality carpet…
Great service and good quality carpet which are affordable
May 3, 2023
Unprompted review
Reply from Pay Later Carpets
Thank you Becci for the lovely comments. Positive reviews like this are so important to us so we appreciate you taking the time to share your experience. Pay Later Carpets
Reply from Pay Later Carpets
Thank you Linda for taking the time to post a positive review of your experience of our products and services, we really do appreciate it. Pay Later Carpets
From booking a appointment to look at…
From booking a appointment to look at samples from getting the whole house done cannot fault them I would recommend them definitely
March 22, 2023
Reply from Pay Later Carpets
Thankyou Lisa for your glowing review. Your feedback is so important to us as it not only provides confidence for new customers to contact us, but guides us as a company in our operations and customer service. We appreciate your lovely comments and hope you spend many years enjoying your new flooring! Pay Later Carpets
Outstanding Company!
2nd time using Pay Later Carpets and each time the work is outstanding! The guys are so lovely from the first visit to the fitters coming in, all excellent quality too! Prices are amazing and i wouldnt go anywhere else. Already making plans for our 3rd fitting. A+++++
January 10, 2023
Reply from Pay Later Carpets
Thank you so much for taking the time to leave such a positive review Andrea. We welcome our returning customers greatly and appreciate you sharing your experience of Pay Later Carpets with others. We look forward to seeing you again next time!! Pay Later Carpets
Reply from Pay Later Carpets
Thank you Dawn, we really appreciate your positive feedback of your experience with Pay Later Carpets. Thank you for taking the time to leave a review.
Cannot recommend enough
Cannot recommend enough, amazing quality carpet and professional fitters. 10/10 would absolutely use again.
February 1, 2023
Reply from Pay Later Carpets
Hi Natalie, thank you so much for such a lovely, glowing review. We rely on Feedback from our customers to ensure that the quality of our products and services remains high, so that we can continue to meet our customers needs effectively. We really appreciate the time taken to share your experience. Thank you again. Pay Later Carpets
Lovely customer service get the job…
Lovely customer service get the job done quickly and leave no mess
February 21, 2023
Reply from Pay Later Carpets
Thank you Stephanie, for taking the time to share such lovely comments about our services. Pay Later Carpets
Fast reliable stunning carpets
April 20, 2023
Reply from Pay Later Carpets
Thank you Lisa for sharing such positive feedback on your experience of our company. We appreciate it very much. Pay Later Carpets
Brilliant business recommend to anybody.
January 20, 2023
Reply from Pay Later Carpets
Thank you so much Terri for taking the time to provide such a positive review. We really appreciate your comments. Pay Later Carpets
Outstanding Service and Product
We needed our stairs and landing carpet replacing quickly before Christmas as there were exposed nails from wear and tear. Pay Later Carpets arranged this for us very quickly after we opted for the Priority Fitting Service at an amazing price. Within days we had our new carpet fitted. The whole process was seamless and we were kept up to date along the way. The quality of the carpet is fantastic and matches perfectly with the rest of the house. We couldn’t be happier. Thank you to all, we’ll definitely be using you again
December 21, 2022
Unprompted review
Reply from Pay Later Carpets
Michael, thank you so much for your glowing review. Customer feedback is so important to us, as it enables us to develop our services and operations in the most supportive and customer focussed manner possible. I will feed your comments back to the team. We wish you a Happy New Year! Pay Later Carpets
Absolutely brilliant!
Thank you so much for such a great experience so far.
From the get-go it has been really pleasant. Debbie and Jason have been amazing, very accommodating and the floor fitters brilliant.
Thank you for going above and beyond to ensure we were happy with our flooring which we are the quality is amazing and the design is also.
Would highly recommend and will continue to use in the future.
Thanks again xx
November 10, 2022
Unprompted review
Reply from Pay Later Carpets
Thank you so much Jess for taking the time to write such a lovely review. Customer satisfaction and ensuring positive experiences, is at the top of our priority list, so it's lovely to hear that we are getting it right. Feedback from our customers is really appreciated as it helps us to continue to direct our operations in a way that ensures we continue to put our customers first. I will be sure to share your comments and praise with all staff. Thank you again - Pay Later Carpets
Outstanding service
Had some carpets fitted on 23/06/22, the guys arrived nice and early, and did an absolutely brilliant job, my home has been transformed.
The whole process was made easier, due to them being friendly and chatty, I usually feel uncomfortable with strangers in my home, but it wasn't the case this time, their laid back, professional and chatty manner put me at ease.
Will definitely use these guys again.
June 24, 2022
Unprompted review
Reply from Pay Later Carpets
Thank you for taking the time to post such a lovely review Rachel, Customer service and satisfaction are top of our list and we want all customers to have a positive experience with us. I will pass these lovely comments to our fitting team with a pat on the back! Thank you again. Pay Later Carpets
Reply from Pay Later Carpets
Thank you so much Dorota, we really do value your feedback. Pay Later Carpets
Needed new flooring after my old…
Needed new flooring after my old flooring being down for over 8 years.. got in touch with payLaterCarpets, and spoke to Debbie explaining I wanted new laminate flooring for my downstairs..
Debbie organised me an appointment with Paul the surveyor, who came out and showed me some samples, many to choose from..
I explained to Paul, I wanted the laminate right the way through for rooms, going from the hall way,!into the down stairs toilet through into the kitchen, and into the living room, without any silver floor plates separating each room..
Immediately, Paul stated’ No problem, our fitters can do this for you’!..
The fitters arrived at 9am so very professional, and lay the flooring of my choice, exactly the way I wanted it. They were finished by 6pm the same day, and cleaned up them selves afterwards too, with very little for me to do.
This provider company has gone above and beyond, in every manner possible!.
From my online form to complete,follow up phone call,!from Debbie, who was very accommodating on the phone, to Paul the surveyor coming out with samples and measuring up,!to fitters coming out and completing the job… I can honestly say, I have had the pleasure of experiencing, an amazing professional service from start to finish..
My flooring looks amazing,!the quality is amazing, the underlay is so much better than I have had in the past from other providers..
scoring 1-10 on a complete excellent service I would most definitely, give 10 for an outstanding service. Highly recommended, and would never use any other company.. PayLaterCarpets all the way for me, this company, ‘Is the future’!. 👍👌🏻😀
June 22, 2022
Unprompted review
Reply from Pay Later Carpets
Wow! what an amazing review! Thank you so much for taking the time to share such a glowing review of your experience with Pay Later Carpets, We really appreciate it as customer feedback is so important to us in ensuring that we stay customer focused and continue delivering the service we are proud of. Thanks again, Pay Later Carpets
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