Payless Promotions Reviews 1,375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making the entire process smooth and easy. People are highly satisfied with the product quality, noting the first-class items and excellent printing. The service is frequently described as prompt, efficient, and exceptional, with many appreciating the quick turnaround times and clear communication. However, some customers experienced issues with product sizing, finding items to be larger than expected. A few other people also felt that the color of the product received differed from the proof, and one reviewer was dissatisfied with the quality of a specific fabric, describing it as cheap.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of products,... See more

Order

Consumers find order to be positive. Many reviewers praise the staff for being helpful, upfront with costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more

Company replied

Rated 5 out of 5 stars

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more

Company replied

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication with prompt…

Great communication with prompt responses

August 10, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a 5-star review, Ciara!
We appreciate you and your business and we hope to work with you again soon.

Rated 5 out of 5 stars

bottle opener key ring

these are great quality and the engraving was perfect. a great little gift to my clients

August 10, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for sharing, Ben.
We hope to work with you again soon.

Rated 5 out of 5 stars

Thank you, Payless Promotions team,

The team at Payless Promotions are always super helpful and efficient with my order. They make the process very easy and quick.

August 7, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the wonderful review, Anna!
We're glad to hear you enjoyed your experience with us and we hope to work with you again soon.

Rated 5 out of 5 stars

Honest and Great Service

Honest about ETA and recommended I order from the Express Range as I had a hard deadline date.

August 4, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the 5-star review Sue!
We appreciate your business and kind words.
We hope to work with you again soon.

Rated 5 out of 5 stars

best services

I had the best services with Payless Promotions, they were fast to respond, and the prices are the lowest you will find. Great variety of good quality products.

July 29, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the 5-star review, Ariane!
We're happy to hear you had a great experience with us and we hope to work with you again in the near future.

Rated 5 out of 5 stars

Great to deal with!

The residents of Blueheath at the Bower were overwhelmed with the price, quality and fast delivery of their jackets.Highly recommend Payless Promotions! Thank you Jazz for all your help!

July 28, 2025
Payless Promotions logo

Reply from Payless Promotions

That's wonderful news, Gary!
Thanks for sharing, we're glad the residents are happy with their jackets.
We hope to work with you again soon.

Rated 5 out of 5 stars

Great products received and as…

Great products received and as advertised. Pretty fast too. The support service from Jazzmine was exceptional and helped the process

July 21, 2025
Payless Promotions logo

Reply from Payless Promotions

Fantastic news! thanks for sharing, Sanjiv.
Jazz is glad she could help, we appreciate your business and hope to work with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Communicative and High Quality

It was great to work with Payless Promotions to create company merchandise! Emma and Courtney were very helpful and responded quickly to any queries I had. The design team created a mockup to show us before continuing with production was was greatly appreciated. The final quality of the items and embroidery is very good. I would highly recommend Payless Promotions!

July 23, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great 5-star review, Lucy!
We're so glad to hear you had a great experience with Courtney, Emma and the team here at Payless.
We're thrilled that the products and branding met your expectations.
We hope to work with you again soon!

Rated 5 out of 5 stars

Communication was great

Communication was great. Product selection was easy. Delivery was within the promised time frame.

July 28, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for sharing a review, Leanne.
We're glad to hear you are happy with your products and our services.
We hope to work with you again soon.

Rated 5 out of 5 stars

Perfect products!

Perfect products!

Jazz was great to deal with, her ideas very insightful.

Great quality products & printing. Extremely happy with how they turned out.

Will definitely be using them for our next requirements.

Paul - Business Manager
Pat Railly Trucking

July 18, 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Paul!
Jazz and the Team are glad to hear you are happy with your products and experience with us.
We look forward to working with you again soon.

Rated 5 out of 5 stars

East to order

East to order; great selection of products, quick delivery

July 22, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for taking the time to leave a review, Erika.
We appreciate your time and business, and we hope to work with you again soon.

Rated 5 out of 5 stars

Great experience!

Everyone was fantastic to work with and we're really happy with the final product!

July 20, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for taking the time to leave a review Carey.
We hope to work with you again soon.

Rated 5 out of 5 stars

Very impressed

I would thoroughly recommend this company to anyone needing printed shirts. Jazz was very efficient and helpful - I was very impressed. Our shirts look great and all the staff love them - the look and the feel. And the price was good.
Thank you for making my job organising these shirts so easy.

July 17, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Christine!
Jazz is always happy to help and we're so glad you are happy with the shirts.
We look forward to working with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

excellent customer service

excellent customer service with all enquiries dealt with in a timely manner.

July 9, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for sharing Chris.
We hope to work with you again soon.
Feel free to reach out anytime!

Rated 5 out of 5 stars

Great customer service!

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would highly recommend Payless Promotions due to their customer service and product quality.

July 6, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the wonderful review, Jaymie!
Jazz is glad she could help.
We hope to work with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Great service and very acommodating

Ordered a couple of the FL01 sweaters but missed to indicate it was needed for a specific event. I had to make an urgent request but they made it happen. Sweaters arrived perfectly earlier than anticipated, with great quality.

July 11, 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

This is wonderful news! thanks for sharing, Joseph.
We are so glad to hear they arrived in time and that you are happy with the quality.
Feel free to reach to out anytime, we hope to work with you again soon.

Rated 5 out of 5 stars

Great service and excellent product

We ordered laser engraved travel cups and honestly couldn't be happier with the results. The team were so helpful and easy to work with, keeping us updated throughout the process.
The product that we received is spot on to what we were expecting, thank you Payless Promotions.

April 23, 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Thanks for your business and for the great review Bec!
We're so glad we could help.
We hope to work with you again soon! feel free to reach out anytime.

Rated 5 out of 5 stars

This company is AMAZING

This company is AMAZING, helped create produce & deliver high quality Netball training tops.
Quick response time EXCELLENT Quality and AWESOME pricing. Can't Thank your whole team enough!! EANC

July 6, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for sharing, Angela.
We're so happy to hear you enjoyed your experience with us and that you are happy with your order.
Feel free to reach out anytime! we hope to work with you again soon.

Rated 5 out of 5 stars

Custom branded umbrellas with metallic print

We ordered some custom branded umbrellas - we wanted a rose gold metallic print which wasn't obviously available online however the team got back to me within 24 hours to confirm that it was possible including a colour confirmation. In less than 2 weeks our umbrellas arrived - great quality, branding looks super professional - just what we were after. Great experience from start to finish.

July 7, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Louise!
We're so glad we could help get you the umbrellas with the branding you were after.
We hope to work with you again soon.

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