Payless Promotions Reviews 1,375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making the entire process smooth and easy. People are highly satisfied with the product quality, noting the first-class items and excellent printing. The service is frequently described as prompt, efficient, and exceptional, with many appreciating the quick turnaround times and clear communication. However, some customers experienced issues with product sizing, finding items to be larger than expected. A few other people also felt that the color of the product received differed from the proof, and one reviewer was dissatisfied with the quality of a specific fabric, describing it as cheap.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of products,... See more

Order

Consumers find order to be positive. Many reviewers praise the staff for being helpful, upfront with costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more

Company replied

Rated 5 out of 5 stars

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more

Company replied

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

We are very happy with our bags

We are very happy with our bags. The quality is great, the printing looks perfect, and they were the cheapest we could find. Payless Promotions supported us with any query or request almost immediately. Highly recommend!

September 24, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Peter, for your fantastic review. We’re thrilled to hear that you’re happy with the quality and printing of your bags and that our pricing and service met your expectations. It was a pleasure assisting Communicare, and we truly appreciate your recommendation. We look forward to working with you again soon.

Rated 5 out of 5 stars

Tom's Towing

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class.
The choice/brand of clothing and size options is fantastic.
The staff at Payless Promotions kept us up-to-date with our order every step of the way and the turnaround from placing our order to delivery was fast and very efficient.
Payless Promotions will now be our one-stop shop for all our office uniform needs.
Thank you Payless Promotions!

September 22, 2025
Unprompted review
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Reply from Payless Promotions

Thank you, Margaret, for your fantastic review. We’re thrilled to hear that the team at Tom’s Towing loves their new uniforms and that you’re happy with the quality, embroidery, and range of options. It’s wonderful to know our communication and turnaround met your expectations. We truly appreciate your trust in us and look forward to being your go-to partner for all future uniform needs.

Rated 5 out of 5 stars

Easy to deal with

We always find Payless promotions easy to deal with, and they have a great range of products.

September 21, 2025
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Reply from Payless Promotions

Thank you, Rachel, for your kind feedback. We’re delighted to hear that you consistently find us easy to work with and that you’re happy with our product range. We truly appreciate your continued support and look forward to assisting you again soon.

Rated 5 out of 5 stars

Quality was excellent

Quality was excellent, better than expected!
Delivery also came faster than expected which took the pressure off me personally.

September 16, 2025
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Reply from Payless Promotions

Thank you, Carole, for your wonderful review. We’re so pleased to hear that the quality of your order exceeded expectations and that delivery arrived earlier than anticipated. It’s great to know we could help make things a little easier for you, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

quick and easy to work with the team

quick and easy to work with the team

September 15, 2025
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Reply from Payless Promotions

Thank you, Chris, for your feedback. We’re glad to hear that you found our team quick and easy to work with. We appreciate your support and look forward to assisting you again soon.

Rated 5 out of 5 stars

Exceptional service

Exceptional service! The team at Payless Promotions was professional, efficient, and incredibly prompt. I was pleasantly surprised by the outstanding quality of the products we purchased — they exceeded my expectations. We feel honored to partner with Payless Promotions to market and promote our business, and we couldn’t be happier with the results. Highly recommended!

September 10, 2025
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Reply from Payless Promotions

Thank you, Samara, for your wonderful feedback. We’re delighted to hear that you were impressed with both our service and the quality of your products. It’s been a pleasure partnering with Care First Orthopaedic to help promote your business, and we truly appreciate your recommendation. We look forward to working with you again in the future.

Rated 5 out of 5 stars

We recently worked with Payless…

We recently worked with Payless Promotions for custom cups and bottles to give to our staff, and we couldn’t be happier with the results. We provided our own design, hoping they could replicate it well—and they absolutely exceeded our expectations! The quality and attention to detail were truly impressive.
From start to finish, the process was smooth and hassle-free. Payless Promotions was efficient, responsive, and great at communicating every step of the way. On top of that, their pricing was very reasonable, making the entire experience even better.
I highly recommend Payless Promotions for anyone looking for high-quality merchandise or clothing. They made it so easy for us, and we will definitely be using them again in the future!

September 10, 2025
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Reply from Payless Promotions

Thank you, Vicki, for your amazing review and thoughtful feedback. We’re so pleased to hear that your custom cups and bottles turned out even better than expected and that the process was smooth from start to finish. Our team takes pride in delivering quality products with great service and communication, so your comments mean a lot. We truly appreciate your recommendation and look forward to working with you again on future projects.

Rated 5 out of 5 stars

Makes our lives easy!

Great, prompt service as usual from the friendly team at Payless. We've been customers for a few years now and the service is always immaculate.

September 7, 2025
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Reply from Payless Promotions

Thank you, Brett, for your fantastic review and continued support over the years. We’re thrilled to hear that our team consistently delivers the friendly and prompt service you’ve come to expect. It’s always a pleasure working with Adelaide Comics and Toys, and we look forward to assisting you again soon.

Rated 5 out of 5 stars

Great quality

Great quality and worked well to my deadline!

August 21, 2025
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Reply from Payless Promotions

Thank you, Rachel, for your lovely feedback. We’re delighted to hear that you were happy with the quality of your order and that we could meet your deadline. We appreciate your support and look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent products

The staff at Sale Vic, are very helpful and courteous. The products chosen are of excellent quality and construction promising long wearing ability. The items arrived directly to us, very promptly after ordering. I highly recommend Payless Promotions for the overall experience.

August 28, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Joanne, for your wonderful review and recommendation. We’re so pleased to hear that you were happy with the quality of the products and the service from our Sale team. It’s great to know your order arrived promptly and met expectations. We truly appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Website and ordering ease of use

Website and ordering ease of use. Quick delivery, Great communication

August 18, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you for your positive feedback. We’re delighted to hear that you found our website easy to use and that your order was processed and delivered quickly. We appreciate your kind words about our communication and look forward to working with Clarity Wealth again soon.

Rated 5 out of 5 stars

Ease of ordering and product

Ease of ordering and product as expected. Support with ordering and artwork. Order was filled in a short timeline. Definitely will be reordering in the future.

August 20, 2025
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Reply from Payless Promotions

Thank you, Kerrie, for your kind review. We’re so pleased to hear that the ordering process was smooth and that your products met expectations. It’s great to know our team could assist with artwork and meet your timeline. We truly appreciate your support and look forward to helping you again with your next order.

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Thank you, Kat, for your wonderful feedback. We’re delighted to hear that you had a great experience with our team at Payless Promotions. It was a pleasure assisting DARE Disability Support, and we look forward to working with you again soon.

Rated 5 out of 5 stars

We got our product in good time


We got our product in good time, the staff on the phone were excellent and very helpful.

August 10, 2025
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Reply from Payless Promotions

Thank you very much for your review and kind feedback. We’re so pleased to hear that your order arrived on time and that our team was helpful throughout the process. It’s always a pleasure working with St Mary MacKillop School, and we look forward to assisting you again in the future.

Rated 4 out of 5 stars

Really good communication throughout…

Really good communication throughout the design process and working out the kinks when the original design wasn't working properly.

August 10, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Sarah, for your lovely feedback. We’re so pleased to hear that you were happy with the communication and support throughout the design process. It was great working with you to achieve the right result, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Helpful staff and quick turnaround on your order

Jazz has always provided prompt and friendly service whenever I've asked questions or requested quotes. Good prices and quick turnaround on getting our staff branded beanies, polos and t-shirts.

August 7, 2025
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Reply from Payless Promotions

Wonderful news! Thanks for taking the time to leave a 5-star review, Marsha! Jazz and the team are always happy to help and we're glad to hear you enjoy working with us.
We look forward to working with you again soon.

Rated 5 out of 5 stars

Quick and easy experience

Quick and easy experience, finished product was excellent quality

August 14, 2025
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Reply from Payless Promotions

Wonderful news! thanks for sharing, Justin.
We hope to work with you again soon!
Feel free to reach out anytime.

Rated 4 out of 5 stars

communication from your people is very…

communication from your people is very good quick to respond

August 6, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the review, Michael!
We're glad we could help you with your order and we hope to work with you again soon.

Rated 5 out of 5 stars

Friendly service

Friendly service - good products and fast delivery

August 13, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Shane!
We're glad to hear you like your products and are happy with your experience with us.
We hope to work with you again soon.

Rated 5 out of 5 stars

Amazing quality product, even better team

Jazz, Tiana, the art team and everyone at Payless were responsive, warm and friendly in working through multiple proofs and rapidly replacing broken parts ahead of an urgent order. This is a fantastic organisation that clearly has a sense of professionalism, and cares about its customers and employees.

August 4, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Jasmeen!
Jazz, Tiana and the Team are always happy to help and we're all glad to hear you enjoyed your experience with us and we hope to work with you again in the near future.

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