Received a contract from Next pay saying I’d opened an account… totally fraudulent!! Says it was opened with an online signature… more fabrication, How can they not make checks on applicants I’m dis... See more
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For companies working on blockchain or crypto, traditional banking can be a challenge. The Nexpay service is specifically targeted at companies like metaspan.com. Their KYC process is rigorous... See more
Company replied
This is a serious company that takes compliance to the next level, for as it happened to me, this could mean some delays in the onboarding process but it's a reasonable tradeoff if you consider that... See more
Company replied
We were looking for a banking partner in a business area that is very demanding in terms of regulation. Nexpay had just the right offer for us. We knew from the start that onboarding would be challeng... See more
Company replied
Company details
Written by the company
Nexpay UAB is a licensed EMI dedicated to supporting your business with seamless financial solutions. Benefit from dedicated IBANs, SEPA and SWIFT access, and personalized support from a dedicated Account Manager. Easily integrate our robust API and distribute access with our multi-login function. Open an account with Nexpay and experience a banking partner that puts your business first.
Contact info
Lithuania
- support@paynexpay.com
- paynexpay.com
You should know
4.0
Great
75 reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable partner with good quality of…
Reliable partner with good quality of services. Highly recommend.
December 7, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Kristaps, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Excellent service!
Great experience using Nexpay, higly recommended. Special thanks to Rihards Gailis who made the onboarding process smooth and easy! He is a real professional asset of Nexpay!
Thank you again !
December 6, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Gina Brook, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
I want to thank everyone from…
I want to thank everyone from Onboarding Team for caring for us during the process. Special thanks to Helmut for his professional approach, fast replaying, and patience! It was supportive.
December 1, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Księgowość ARI, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
Clear compliance process with helpful…
Clear compliance process with helpful and friendly compliance team
November 29, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Rocket Soft, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
Reasonably priced financial service…
Reasonably priced financial service with good customer support.
October 12, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Konstantin, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
We also have a great experience using…
We also have a great experience using Nexpay. And I would also add that we have the best manager Rihards Gailis. Thanks a lot for your help Rihards.
October 10, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Mariia, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
Great partnership…
My experience with Nexpay is very positive! Fast response, very qualified personnel, strict KYC and AML. I can recommend Gerhard as your account manager!
September 15, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Amber, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to Helmut directly or via support@paynexpay.com
Many thanks - The Nexpay Team
Professional, compliant and fast; What else would I ask for?
I have recently opened a new account with Nexpay and my overall impression is extremely positive.
First of all, it's been probable one of the most thorough (in terms of compliance) processes. This is a good sign the team does indeed strive hard to keep the quality and be a legit service which makes me trust them.
Communication-wise, the team has been very kind and helpful and have pretty much answered all my questions (and I did bombard them with questions :)). Special thanks to Helmut Gerhard (account manager) for being so much helpful.
August 26, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Pavlos, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
The banking service I was looking for
Although the signup process was quite lengthy it was clearly worth the wait. The service offered by NexPay is a unique one and helps us grow our business. The API is also extremely easy to use. Once you open the account their team is always there to answer any support questions you might have.
July 4, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Daniel, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
A business account for our company was…
A business account for our company was opened very quickly.
June 9, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Parroty UAB, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
The team is great
The team is great ! The onboarding process was super quick. They are the best ! thanks a lot ! :)
May 25, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Victor, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
Avoid with all costs!
Avoid with all costs!
After they charged extra for opening an account, it not even passed much time and they start to suddently freeze funds in a COMPANY account, not person. The entire activity its just dead for my company. I need to note that all my company accounting it's up to date, I pay all the taxes to the government and I have a real business.
They don't reply for almost 3 weeks, I have requested explanations, I simply cannot run my business, I already lost money and contracts because I have trusted NexPay scamming services.
I have also asked for my account to get closed, as well they ghosted out! Can't reach to no one.
They are a true scamming e banking provider, avoid with all costs, expensive and they will make you a lot of troubles! Don't trust some of the most probably fake reviews over here ( as you can see most of their reviews are from a new 1 review account and not verified account) or from some guys who only transfered 10euro s on their bank account.
They are a fraud and I also complained to the Bank of Lithuania about them. They are unable to send a single message for weeks, I've sent a lot of messages to them but with no reply, and they just freeze the accounts without no reason when they like it. Can you imagine what some frustrated persons work here and what a low quality peoples in life they are?
May 20, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Bogdan,
We’re very sorry to hear that you’ve had a negative experience with us and for the delayed replies. We always try to respond as fast as possible, but in periods with a large demand for account openings, there are some delays in being able to review and onboard clients quickly. We’re investing heavily into expanding our capacity to make sure that we can onboard new clients as quickly as possible whilst adhering to the highest AML and KYC standards.
There are situations, like in every regulated financial institution, where customers may face additional questions which could affect the usage of the account - our account manager has reached out to you to explain your situation in more detail.
The Nexpay Team
Trustworthy company
This is a serious company that takes compliance to the next level, for as it happened to me, this could mean some delays in the onboarding process but it's a reasonable tradeoff if you consider that this might mean smooth cooperation after.
The team is engaged in helping and solving their customer's problems. The fact that it functions as a bank gives you extra peace of mind.
May 11, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Pro, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
I've been working with Helmut for a few…
I've been working with Helmut for a few months and he's wonderful! Great service :)
May 11, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Melissa, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
Great support during the onboarding process.
Great support during the onboarding process, I'm sure this experience will continue while starting to use the service.
May 5, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Florin, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
Great onboarding experience for our B2B…
Great onboarding experience for our B2B solution. Very responsive team and special thanks to Helmut G. for pushing the onboarding process through in just a few weeks!
May 2, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Marcus, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
Firstly Helmut is an absolutely amazing…
Firstly Helmut is an absolutely amazing asset to the team he is so supportive and positive throughout the onboarding . The onboarding is extensive however this reassures me that they are extremely compliant and safe as our research suggested ! The crypto fiat services they offer are impressive, they also have some exciting developments on the horizon too . Very happy to have an account with them :)
April 28, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi J P, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
Absolutely great customer service
Absolutely great customer service. I think one of the best digital asset-friendly EMI from the baltic countries. The team deserves 10 stars.
One thing they definitely needs to consider though is SEPA instant transfer, which as far as i am aware they working on it.
April 27, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Ikkie, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
For companies working on blockchain …
For companies working on blockchain or crypto, traditional banking can be a challenge. The Nexpay service is specifically targeted at companies like metaspan.com.
Their KYC process is rigorous and thorough - and can take some time to clear. We appreciate the efforts of the account manager Helmut Gerhard who worked with us every step of the way and kept the process moving along.
We are happy to have our IBAN account with them.
So, why only 4 stars? On occasion we had technical issues with the paynexpay.com web site where we could not login. There were resolved eventually, but it took more than a day.
April 27, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi metaspan.com, thank you for your honest feedback. We appreciate that you trust your business banking with us and are grateful to have you as a partner.
We are doing our best to make sure that the banking service and website experience are as smooth as possible, whilst working on improving the service further. We appreciate your feedback and we look forward to shipping those improvements in the product soon.
Many thanks - The Nexpay Team
Great customer service and attention
Great customer service and attention, special thanks to Helmut for his assistance throughout the onboarding process and beyond. Well done!
April 26, 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Bitrizza UAB, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Many thanks - The Nexpay Team
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