PayPoint.net Reviews 

Our card machine stopped working on a sunday and paypoint was closed on sundays apparently. we were unable to do any card transaction until monday 9am . i expect 24/7 technical support as these systems are curtail for our business

-100 for stars
Worst company, should be closed. Pay the worst commissions, charge the highest fees in any possible way. Paypoint is a nightmare for retailers.

Was ripped off. I requested £60 from the machine. Only £20 came out. I've complained but they are denying any wrongdoing. Avoid this company at all costs. Theft going to take them to the courts

Taking them to court as codes didnt work and never given a card and recorded attending shops to cash told codes dont exist.

One of. The useless company I have ever seen useless

My dad had Paypoint Terminal in his shop since Paypoint came onto the scene. They were dishonest in what they did. Customer Service were also very rude to you to you when they knew they were wrong.

I remember once there was £40 o2 voucher done and the customer said he had asked for wrong voucher. So contacting paypoint they said send in the voucher receipt with a letter and we will credit you, a note has been put on the system (this how it was done in the early days). After not hearing from them for a while they were contacted only to be told they had no record of this on there system at all. In the end they asked for phones records etc...to prove we had phoned them.

They used to deliver boxes of receipt rolls to the wrong shop and then try and charge us for more.

Then came the new terminal few years back which they charge you for.

Someone also mentioned in the comments that they tried to pay a water bill on debit card and the shop refused saying cash only. 1st you need to educate yourself.
Shops get charged a fee when you pay on your card. If they get charged 30p fee for a card payment but only get paid 20p from Paypoint for commission of allowing you to pay your bill why in the hell would a shop take loss like this. Shops provide services to get paid not make a loss. Ediot!

Love their customer support!!! There's nothing better than a fast responding team, especially for online stuff which can become frustrating sometimes.

please don't take paypoint they are charging too much money also very bad services

Completely awful customer service. Had an agent at the beginning who was asking for a personal guarantee when the contract was taken on. It turned out that the person had a gambling problem, and was using the name of Paypoint to dupe customers. The agents are not actually given proper training outlining the conditions and terms of the contract. When you try and and resolve a matter it seems they cannot actually read emails properly. I wouldn't advise any retail store in the country to get the terminal as this will just cause hassle for you and the business.

Phil Jones has been to my shop and set up my pypoint machine. He told me how to use it. Thank you very much

They are frauds and the government are behind these kind of people my contract was 24months IV been paying for nothing and they took a large amount out my bank with no reason for it

I contacted Sadia to inquire about the service and your products. I am extremely happy that I contacted her , because she was very helpful and also friendly.
Sadia explained everything in detail and as a result I was convinced that paypoint is a right choice for my business

Phill was excellent terminal installed very efficiently done .

Lee bray come in my store to install paypoint very clear instructions very friendly would give him 10 stars

Do not at any cost join PayPoint. You don't make a penny it doesn't bring in custom and they will con you at every turn.
Charges on charges they'll hold on to your deposit for the full term of the contract no matter what any rep says.

You have been warned

Very good instal of my pay point machine by Phil Jon’s today. He showed all my shop staff how to use it. Please say thank you to phil

MR Philip Came and installed my nice terminal. Lots of training on paypoint today. Thank you